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Hampton Inn Neptune/Wall

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475 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Neptune/Wall
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Showing 464: English reviews
Colunbia, MD, United States
1 review
Reviewed 26 October 2016

We attended a milestone birthday in the area and had three different family members book rooms at the hotel. Facility was clean and the front desk staff was adequate (not overly friendly, and didn't know how to direct us to a local post office). Would stay at this hotel again if we return to the area.

Review collected in partnership with Hampton

Helpful?
Thank Bob G
East Brunswick, New Jersey
1 review
Reviewed 19 October 2016

Housekeeping should know the rules! We stayed here for the night of our Wedding, checkout was to be at noon, not 9:30!!! And when you want people to know it's check out a few knocks followed by, "check out time" should be enough, not banging on the Door as if we we're criminals !!

Review collected in partnership with Hampton

Helpful?
Thank laurenmC6389FL
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I sincerely appreciate your honest feedback and I want to extend my apologies for our failures throughout your stay. I will personally see that we learn from our mistakes and ensure the safety and satisfaction of each our guests moving forward. We hope... More 

Knowlton nj
2 reviews
Reviewed 11 October 2016

Great clean hotel and staff was very helpful and cordial. Highly recommend. This is what I expect from a hotel. A nice clean environment. Furniture could have been better...sitting chair was very uncomfortable but this would not stop me from going back.

Review collected in partnership with Hampton

Helpful?
Thank K3913FEjohng
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future. More 

Whippany, New Jersey
1 review
Reviewed 10 October 2016

Disappointing customer service..front desk personal on Sat and Sun were not helpful..left us to fen for ourselves..one example: told us to go to the kitchen to find our own tray when asked for assistance. Only employees on Friday were helpful..the weekend staff made us feel we were putting them out when we asked for anything!

Review collected in partnership with Hampton

Helpful?
Thank lindadB8581RC
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I sincerely appreciate your honest feedback and I want to extend my apologies for our failures throughout your stay. I will personally see that we learn from our mistakes and ensure the safety and satisfaction of each our guests moving forward. We hope... More 

Auburndale, United States
1 review
Reviewed 8 October 2016

The room was ready when we arrived. It was clean. I liked the walk in shower instead of having to climb over a tub. Everything in the room was operating the way its suppose to. Breakfast was good. More then enough of everything. My favorite was make your own waffles.

Review collected in partnership with Hampton

Helpful?
Thank Harry A
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future. More 

Boston, Massachusetts
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 October 2016

Great staff, inviting rooms, great breakfast, and, fresh coffee all day in the lobby. Pool is perfect for laps. Its a perfect location if you are in the Neptune area if you have to be at the Jersey Shore Medical Center

Review collected in partnership with Hampton

Helpful?
Thank AMaudeH
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future. More 

Frederick, Maryland
Level Contributor
4 reviews
3 hotel reviews
Reviewed 28 September 2016

Good hotel at a reasonable price. Typical Hampton Inn, nothing special but good room and beds and quality breakfast in the morning. Will stay there again if in the area. Missed having Cookies at check in.

Review collected in partnership with Hampton

Helpful?
Thank A5669ADcarolel
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future. More 

Palm Beach, Florida
Level Contributor
326 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 27 September 2016

This is a typical Hampton Inn, fairly clean and comfortable, and close enough to Asbury Park and other beaches to make it a good place to stay. The service was pretty good with the exception of the breakfast area, they needed extra help as the hotel was rather full and they could not keep up replacing the food. Also, I... More 

Helpful?
Thank Ms_R33480
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future. More 

Hummelstown, Pennsylvania
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2016 via mobile

Loved staying a few miles from the beach without high costs of staying Sea side. Great big breakfast in the morning. Under a little bit of remodeling but keeping it up to date. Love love love the Hampton. Great stop!

Helpful?
Thank kristalbentley
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future. More 

Swansea, Illinois
Level Contributor
519 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 22 September 2016

Very pleased. Newer, well appointed Hampton Inn. Everything worked as expected and the Internet was faster than most. Comfortable bed and HVAC that responded to my requests. Large bathroom with full shower was a nice touch. Plenty of parking and a nice free breakfast as well.

Helpful?
Thank David F
NicolejMonaco, General Manager at Hampton Inn Neptune/Wall, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn Neptune. I am excited to hear you enjoyed your stay and we were able to deliver the extraordinary customer experience we strive for with each of our guests. Thank you again and we look forward to seeing you in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Neptune/Wall

Address: 4 McNamara Way, adjacent to the Jersey Shore Premium Outlets, Neptune, NJ 07753-7323
Region: United States > New Jersey > Neptune
Price Range: $159 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Neptune/Wall 2.5*
Number of rooms: 109
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Neptune/Wall staff and other travellers.
10 questions
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NORTH BERGEN
over a year ago
New York City, New York
5 months ago
over a year ago
4 months ago

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Questions? Get answers from Hampton Inn Neptune/Wall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest rserving through the hotel dirct number instead of gernersl web sites to get best deal.”
 of 5 bubbles GarT350, 26 Jul 2016 | Read review
“Ask for top floor - very quiet.”
 of 5 bubbles Tripper10021, 3 Jul 2016 | Read review
“Get a room away from the bells and ringing of the elevators”
 of 5 bubbles Karin2018, 27 Jun 2016 | Read review
“wifi is free and premium... housecleaning is banging on your door at 9 am!”
 of 5 bubbles galvodog6, 28 Feb 2016 | Read review
“Choose high floor, choose room not overlooking parking lot for better view.”
 of 5 bubbles Traveller10021, 17 Dec 2015 | Read review
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