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This hotel is awesome, I honestly felt like I was home. Ms. Alexis she was extremely helpful with all my questions. Every time I would call down to the front desk for towels,wash clothes, and tooth brushes without any hesitation she got the job done...More
Response from Jessica V, General Manager at Residence Inn Neptune at Gateway CentreResponded 3 weeks ago
Thank you so much for your review of our Residence Inn by Marriott. I am so glad you had a great experience with our staff. Alexis is a great asset to our company, I will make sure to pass your comments on to her! I...More
First the positive:
Very close to asbury park and beach, as well as other beaches. Big dining area. Nice indoor pool area. Large parking lot.
Rooms not as clean as I'd except. Stains on pillowcases, sticky tables...staff not friendly. Requested an early check in...More
Response from Jessica V, General Manager at Residence Inn Neptune at Gateway CentreResponded 4 weeks ago
I am so sorry to hear of your dissatisfaction with your stay. I will definitely be using your experience as a coaching session for my staff to ensure things like these are handled better in the future. I thank you for sharing your experience with...More
The room was very clean. The breakfast was impressive and in a large comfortable area.
The common areas like the hall and elevator were a little dirty. When we went up to our room there was a large cup with juice spilled in the elevator....More
We stayed here for five days for a church conference. The check-in process was easy and the staff friendly. Breakfast was good and the house blend coffee was excellent!! My mother and cousin could not stop singing it's praises. The suite was nice and worked...More
2 Thank Leslie F
Response from Jessica V, General Manager at Residence Inn Neptune at Gateway CentreResponded 29 June 2017
Thank you so much for your candid response. I am glad to hear your enjoyed the breakfast offerings as well as the size of the room. I have looked into who cleaned your room, and am using your experience as a training opportunity for our...More
I agree with other reviewers that Residence Inns are pretty consistent. Nice staff. Large room. Equipped kitchen. Good breakfast. Outdoor grills. Resident mixers mid-week and always appreciated. Our room showed signs of wear in the tub, but overall furniture was nice. Easy to adjust room...More
Response from Jessica V, General Manager at Residence Inn Neptune at Gateway CentreResponded 16 June 2017
Thank you for taking the time to review our Residence Inn! I'm happy to hear you enjoyed your stay. We hope you'll return whenever your travels bring you back to the Neptune area!
US$136 - US$339 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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