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Residence Inn by Marriott Neptune at Gateway Centre

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Traveller (70)
Room & Suite (63)
Dining (10)
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Overview
  • Excellent47%
  • Very good31%
  • Average11%
  • Poor6%
  • Terrible5%
Travellers talk about
“the jersey shore”(21 reviews)
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“full kitchen”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Heated pool
Non-Smoking Hotel
Airport Transportation
Suites
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (218)
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All reviewsthe jersey shoreasbury parkfull kitchenoutlet mallsocial houryogurtfirst floora great place to staysink areaexercise roomhot tubbasketball courtshort drivenew jerseyking bedwalmartsuite
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11 - 15 of 212 reviews
Reviewed 2 January 2018

The trip started great. We had a great day at the Ocean County First Night program on the Seaside Boardwalk. Then when we tried to check-in, the trip took a negative turn. There was only one person at the desk and he seemed to be...More

1  Thank Shawn S
Reviewed 28 December 2017

I arrived before check-in time to the hotel they gave me a handicapped room claiming there was no standard room that was ready. I arrived in the room the bathroom was dirty and the room was 56 degrees that's freezing cold. This was not what...More

Thank Majourm
Reviewed 11 December 2017 via mobile

The hotel is close to the highway & there are plenty of options for places to eat. It has a nice set up, we had a 2 bedroom that was spacious. The reasons I rated it so low was: -it doesnt seem like the shower...More

Thank Gbaz13
Response from pamela b, Assistant General Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 13 December 2017

We do value your feedback it helps us to make necessary changes/improvements to ensure every guest has a positive Marriott experience. We sincerely apologize, do hope you give us another opportunity if your future travels bring you back to our area.

Reviewed 13 November 2017 via mobile

I arrived an hour early to check in only to find out that the hotel over booked and they wanted to send me to another hotel. I had 6 people and if I had wanted to book another hotel I would have. The other hotel...More

Thank Njlinda3333
Response from pamela b, Assistant General Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 15 November 2017

It is always our mission to accommodate each and every guest with room reserved unfortunate things beyond our control happens sometime. We appreciate and value all our guest and welcome any feedback they choose to offer.

Reviewed 5 November 2017 via mobile

We were looking for a pet friendly place to stay for a couple of nights while our house was having work done and this was the most spacious at the best price. The property seems nice. The room could use some updating. It's getting a...More

Thank REGirl1
Response from Jessica V, General Manager at Residence Inn by Marriott Neptune at Gateway CentreResponded 7 November 2017

Thank you very much for your review! We hope to serve you again should you ever need hotel accommodations again in the future!

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Heated pool
Indoor pool
Details
Price range
US$137 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (70)
Room & Suite (63)
Dining (10)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Room Tips
"Ask for a room away from the maids closet, they bang around in the morning."
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"use odd number - room facing golf course"
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"I don't know. I didn't have one."
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"Very close to the Jersey Shore Premium Outlets."
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