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This motel is awful! It looks real nice on the outside but wen u walk in It smells soo bad everywhere! They re-did somethings but the rugs/ drapes/ bedding is disgusting. The towels r soo dingy & old & worn! Gross! Im very ill &...More
Response from 00esa, General Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 5 weeks ago
I am disheartened to read your review. Please accept my sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I assure you that what you experienced is not acceptable, and we...More
I stayed here for 3 months for work and had a great experience. The rooms are small, but have everything you need. The real selling point for me is how great the management was to work with. I had to change my move in date...More
Response from 00esa, General Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 7 June 2017
Thanks so much for choosing to stay at Extended Stay America - Ramsey - Upper Saddle River and for sharing your wonderful review. We are glad to know your visit with us was enjoyable and that you were very much impressed with the excellent service...More
Locked out of hotel and another guest that had a key could not get in either. Trying to check in and the phone did not work to the outer area, phone in the lobby was off the hook and the clerk was no where to...More
Thank Mary C
Response from 00esa, General Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 3 June 2017
Mary, thank you for choosing our hotel. Please accept our apologies for our lack of responsiveness while you were here. The service that you described is not typical for us, and steps have been taken to address the issue. We value your feedback and will...More
It was very average, although the staff were friendly and helpful.
The worst part was the old, yellow, sheets and pillows. And it smelled like it had been smoked in in the past. I also disliked being on Rt. 17 where you had to drive...More
Thank Christie B
Response from 00esa, General Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 31 May 2017
Christie, thank you for the feedback. Although we're pleased to read your praises for our staff, we sincerely apologize for the housekeeping issues you had in your room and truly regret the inconvenience it caused. Your concerns are already discussed with the team in an...More
As always for the past 2 1/2 years I have always gone with Extended Stay America. This one in particular set the standards high and exceeded them. Towards the end, i was having trouble with business things. They gave me support that was unimaginable for...More
Thank Teijo W
Response from 00esa, General Manager at Extended Stay America - Ramsey - Upper Saddle RiverResponded 20 May 2017
Teijo, thank you for your loyalty towards our brand and for choosing to stay at Extended Stay America - Ramsey - Upper Saddle River. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean...More
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Free High Speed Internet ( WiFi )
US$101 - US$130 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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