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Extended Stay America - Red Bank - Middletown

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Extended Stay America - Red Bank - Middletown
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189 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Reviewed 1 week ago via mobile

Excellent customer service. My check in time was under 3 minutes. The gentleman was friendly and professional. clean updated rooms. 5/5 for my stay. I always try to stay with extended stay and at this location you would see why.

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Helpful?
Thank Dherman2
Manager_11525, Manager at Extended Stay America - Red Bank - Middletown, responded to this review

Your feedback is important. Thank you for sharing. We are glad to see you had an excellent experience at our hotel. I am proud of our staff for providing you with memorable customer service throughout your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to...

Charles Town, West Virginia
Reviewed 12 January 2017

Had work to do nearby and this was a good location for me. Having spent some time in the hotel/motel industry I can say that it is about time for some renovations/updating as the room I stayed in did show some obvious wear and tear. With that said, I would rate it as 90 -95% clean (not spotless) and adequate...

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Helpful?
Thank rickgmail
New York City, New York
Reviewed 3 January 2017

Dirty room: desktop was filthy and sticky. People Checking in opposite our room after midnight and their door was slamming for 1/2 hour at least At 6 AM guest was honking horn as in calling for someone repeatedly for 15 minutes at 7:30 AM HOUSEKEEPING in same room across from mine is standing in doorway on her cell speaking very...

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Helpful?
Thank grandma4920
Manager_11525, Manager at Extended Stay America - Red Bank - Middletown, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your stay was uncomfortable. We have taken necessary actions to prevent this incident from happening again. Once again I do apologize for any inconvenience. Please feel free to contact me directly, at rbm@extendedstay.com, with any additional comments or questions. We hope that you will give us the...

Reviewed 30 December 2016

Good location great front desk assistance. Derrick was the best highlight of my whole hotel experience. He was totally awesome! I found a roach on my television and the refrigerator in the kitchen was filthy on the outside. For the price, I expected so much more. The breakfast was not the best either. Only coffee, pre-made muffins and granola bars....

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Helpful?
Thank Bunni P
Northampton, Pennsylvania
Reviewed 1 December 2016

What can I say...it was okay! I felt the hotel was overpriced for not having any extra's i.e. breakfast, hot coffee in the evening, no shampoo's. Walls are thin could hear the people walking around above us.

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2Thank patob859
New Orleans, Louisiana
Reviewed 25 November 2016 via mobile

My family has been staying at Extended Stay America for the past three months and we love the way the staffs treat us especially Derrick. He is polite, respectful and go the extra mile to make us feel at home. It's cheap to stay for long term and we have everything we need to feel comfortable. I could recommend this...

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Helpful?
Thank alvino_woot
Manager_11525, Manager at Extended Stay America - Red Bank - Middletown, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for comments. We are thrilled you and your family received great customer service from our staff. Derrick will be informed on the excellent job he is doing. Other than that, your comments regarding the affordable rates and that you you would recommend our hotel...

Reviewed 21 November 2016 via mobile

Check in was fast. Derrick at the front desk was super friendly. My room was clean and smells great. What i like best is the kitchen and the bed was comfortable. The bathroom was clean. I highly recommend this place to anyone. It's cheap and the staffs are great.

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Helpful?
Thank johnsonchris12
Manager_11525, Manager at Extended Stay America - Red Bank - Middletown, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read you were pleased with your stay and that Derrick our front desk agent went above and beyond to make your stay extraordinary. I truly appreciate your comments regarding that your room was clean and smells great and you could...

Alexandria, Virginia
Reviewed 14 November 2016

The only reason I will give this dump 1 star is because it is dog-friendly. The room smelled like an old hunter's lodge mixed with used dip bottles. It was disgusting. There was mold on the ceiling in the bathroom, and some type of black substance on the bath tub. We were woken up at 4:30 in the morning to...

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Helpful?
Thank Doers14
Manager_11525, Manager at Extended Stay America - Red Bank - Middletown, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we didn't meet your expectations. I apologize for the inconvenience. Our hallways are really quite and our laundry room are always closed to prevent noises from the machine escaping...

Pittsburgh, Pennsylvania
Reviewed 16 October 2016

The setup was quite odd -- it is billed as having a kitchenette, but if you want any plates, cups, etc. You have to request each item individually, including the coffee maker. Often we would go into the lobby to ask for a new dishtowel (you only get one unless you exchange it) and no one would be there. In...

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Helpful?
Thank Macbarbie
Manager_11525, Manager at Extended Stay America - Red Bank - Middletown, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, and all of our rooms have a kitchen for your cooking needs. To ensure sanitary standards are met, it is indeed true that all of our kitchen supplies are not kept in the...

Miami, Florida
Reviewed 13 October 2016 via mobile

We booked our stay during July 4 weekend and this hotel was the only place we could find under $200/night in the area. Upon arrival, we were told that although we booked a queen, there was only a room with 2 doubles available. Fine. But the TV in the room didn't work, it smelled musty, and the room needed lots...

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Helpful?
Thank Jmg901

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Concierge

Additional Information about Extended Stay America - Red Bank - Middletown

Address: 329 Newman Springs Road, Red Bank, NJ 07701
Region: United States > New Jersey > Red Bank
Price Range: $124 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Red Bank - Middletown 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Extended Stayamerica Red Bank
Extended Stay Red Bank
Red Bank Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Red Bank - Middletown staff and other travellers.
4 questions
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Asbury Park, New Jersey
over a year ago

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Questions? Get answers from Extended Stay America - Red Bank - Middletown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room is thoroughly cleaned before accepting it”
 of 5 bubbles 940bunnip, 29 Dec 2016 | Read review
“Avoid 1st and 2nd floors, huge noise with AC outdoor units.”
 of 5 bubbles vanabhaskark, 3 Sep 2016 | Read review
“no good views”
 of 5 bubbles Gailkimm101, 5 Apr 2016 | Read review
“Want a good room? Pick a different hotel...”
 of 5 bubbles T9626VNchrisb, 16 Mar 2016 | Read review
“Three floors, and the third floor seems to be the best in terms of low noise volume.”
 of 5 bubbles fainebass, 24 Feb 2016 | Read review
5 of 5