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Sonesta ES Suites Somerset

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Traveller (64)
Room & Suite (63)
Storyboard
Overview
  • Excellent55%
  • Very good23%
  • Average10%
  • Poor4%
  • Terrible8%
Travellers talk about
“full kitchen”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Sonesta ES Suites Somerset
Special Offer: Free Breakfast & Wi-Fi
Hotel deals
Offers from Sonesta ES Suites Somerset
Special Offer: Free Breakfast & Wi-Fi
Hotel deals
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (325)
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319 results
Traveller rating
172
72
32
14
29
Traveller type
Time of year
LanguageEnglish
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172
72
32
14
29
Show reviews that mention
All reviewsfull kitchentwo bedroom suitebasketball courtopened the doorother hotelsan extended stayfree breakfasthot breakfastwould definitely stay here againgreat place to stayliving areahome away from homeoatmealnew jerseyfront desk staffhotel roomchecking in
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1 - 5 of 319 reviews
A TripAdvisor Member
1
Reviewed 2 days ago

I stayed at Sonesta ES Suites Somerset on 6/1 for one night. I reserved two rooms due to my large event. Half of my guests cancelled and I canceled the second room upon arrival. I was told that I wouldn't be charged and the room...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Hotel's Favourite
Reviewed 11 April 2018

Room was above great, at a great price. I would stay again. Clean and quiet. It was perfect for me and my daughter. Kitchen area was clean, with cooking items and utensils provided. Receptionist was nice and courteous.

Review collected in partnership with this hotel
1  Thank lenw00dw
Response from TanzaniaSteele, Manager at Sonesta ES Suites SomersetResponded 11 April 2018

Thank you for taking the time to provide feedback on your stay with us and the 5 star review. We are glad you enjoyed your visit and hope to see you again in the near future.

Reviewed 1 week ago

The location was great. Only three problems ... 1) pool was not allowed to be used and 2) There were no instructions on how to use the grill. 3) our room got switched (wasn't a issue). However the room only had a stove top instead...More

Review collected in partnership with this hotel
Thank AlexisTai
Response from TanzaniaSteele, Manager at Sonesta ES Suites SomersetResponded 1 week ago

Thank you for taking the time to review our hotel. We are glad you enjoyed your stay and will follow up on the suggestions you made. We hope to see you again in the future.

Reviewed 1 week ago

You obviously did not review my previous survey. The room was filthy/disgusting and the service to remedy the issue was equally poor. There were condoms between the mattress and box springs, ashes on top of the alarm clock, an incense burner in the outlet, brown...More

Review collected in partnership with this hotel
Thank mikekasas55
Response from TanzaniaSteele, Manager at Sonesta ES Suites SomersetResponded 1 week ago

Thank you for taking the time to review our hotel for your stay and allowing us the opportunity to correct the issues you mentioned. We hope you will give us another chance to be of service in the future.

A TripAdvisor Member
1
Reviewed 1 week ago

As soon as we entered our suite I knew I had made a great decision! I was originally thinking about staying at a hotel but since we were four adults and two kids I did a little more research in the area and came across...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from TanzaniaSteele, Manager at Sonesta ES Suites SomersetResponded 1 week ago

Thank you for taking the time to review our hotel and for the 5 star review. We are glad you enjoyed your stay and hope to see you again in the not too distant future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Free Parking
Hotel Amenities
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Laundry Service
Self-Serve Laundry
Free Parking
Multilingual Staff
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$157 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (63)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Angie D
25 May 2018|
AnswerShow all 2 answers
Response from Donna H | Reviewed this property |
The beach is close and I am not sure about a water park.
1
Vote
TonyP5050
11 August 2015|
Answer
Response from Matthew W | Property representative |
Our location used to be a Staybridge Suites. We allow a pet up to 50 pounds and charge $75 for a 1 to 2 night stay and $150 for any stay over 2 nights. We kindly ask that reservations with pets contact the hotel... More
0
Votes
Lois W
24 May 2015|
Answer
Response from Matthew W | Property representative |
The lobby and public space, as well as half the rooms are complete. Construction will continue until September/October.
0
Votes
Room Tips
"The room was okay. Could have been cleaner."
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"Put a real oven in all the rooms please. Rather have it and not need it.. than have a London Broil and not..."
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"Never Stay at a Sonesta ES suites again."
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"I enjoyed an upper level suite, nice view!"
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