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Before all the drama, my daughter and I were locked out in the dark at the side door. Even when Tyler changed our keys did not work. We ended up using back door. Handicap parking eas easier. The hall from back door is being used...More
Response from Stephanie P, Manager at Candlewood Suites SomersetResponded 11 September 2018
Thank you for taking the time to write a review. I'm sorry that you feel that our facility has a lot of drama- we actually have a no tolerance to threatening behaviors. It was explained to you at check in that housekeeping is done...More
Overall, a really nice stay! The hotel staff was super accommodating and friendly. Clean rooms and nice people is all we ask for. The manager was helpful in telling us about places near by with things to do. We'd stay again.
When I checked in there was a lady in front of me who's key did not work ..... because it was programmed incorrectly.
When it was my turn I was greeted as Platinum Level of the IHG club ..... well I'm actually Spire Elite ---...More
2 Thank willyf7
Response from IHGService, Guest Relations Manager at Candlewood Suites SomersetResponded 9 November 2017
Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations, however, we regret to read that in this case you feel we have fallen short of your expectations. We take comments...More
It started with the person at the front desk telling me I was lucky I got a room because they were booked solid. I was also informed that all the other hotels in the area were also booked. The clerk was nice enough at the...More
Clean and tidy. Kitchen great for families or long stays. Was great for a stopover to get to New York. Great parking and free. Hairdryer wasn't working, staff should check everything in rooms work daily. Good price. Worth the stay.
1 Thank 240vicki
Response from Cecilia Cecy V, Front Office Manager at Candlewood Suites SomersetResponded 5 July 2017
Thank you for taking out the time and writing a review. We apologize for the hairdryer not functioning. Glad to know that overall your stay was good. Hope to see you in the near future.
Come and experience our new Comforts of Home™ Bedding Collection. The Candlewood Suites Somerset Hotel is located in the business district of Somerset, NJ. We are an all suite property, the perfect place for your …Morenext stay and a great alternative to a corporate apartment. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over sized executive desk with free high speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We offer complimentary use of the washers and dryers in our on-site laundry facilities. The Candlewood Suites Somerset Hotel is located near major interstates and 25 miles from Newark Liberty International Airport. Minutes from downtown New Brunswick, trains to NYC, Rutgers University and shopping malls. Convenient to major companies such as Sanofi-Aventis, Cardinal Health, Avaya, Phillips Lighting and J&J. We are also within the city limits of Piscataway and Bridgewater and adjacent to Basking Ridge and Warren Townships. Pet Friendly-restrictions and fees apply- one pet per suite- call hotel directly for additional information. Less
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