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Minerals Hotel

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Minerals Hotel
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1,298 Reviews from our TripAdvisor Community

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Showing 1,293: English reviews
A TripAdvisor Member
Level Contributor
7 reviews
3 hotel reviews
2 helpful votes
Reviewed 2 days ago NEWvia mobile

Staff was and front desk Matt--was excellent. However the rooms needed some upkeep. And we're not worth the fee. The breakfast was subpar. Little variety and cold. Dinner limited selection. Activities--sports and pool, kid entertainment was very good. Overall a good place but overcharging for the accommodation and food. Some charges seemed hidden when checking in. No regrets but will...

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Helpful?
Thank A TripAdvisor Member
Reviewed 6 days ago NEW

I spent a few days with my family and we had the most amazing time in the pool complex. I want to give a shout out to Aquatics Director, Chris Decker, who introduced himself as soon as we arrived and went out of his way to let us know that he would be happy to assist in any way. He...

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Helpful?
Thank Jennifer G
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Jennifer, I want to thank you for being our guest at Minerals and for shouting out Chris, our Aquatics Manager. It was wonderful to read that he took the extra steps to make your stay special, which is what we strive for at Minerals and Crystal Springs. We truly hope that you enjoyed your stay with us, and hope...

Parsippany, New Jersey
Reviewed 1 week ago

We stayed for just one day but we got a lot of use out of the pools. Who thought we'd be outside in a pool in the middle of winter? Loved the indoor pools too with its changing colors. The kids had a blast. There were also two hot spas, a freezing cold tank, and a toddler pool. The toddler...

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Helpful?
Thank perun99
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Perun99, Thank you for staying and experiencing the Minerals Resort this winter. It was a pleasure having you, and we sincerely appreciate your post! We hope that we'll have an opportunity to welcome you back either here at the Minerals hotel or Grand Cascades Lodge. Warmest Regards, Vincent Sammartine Rooms Division Manager

Lyndhurst, New Jersey
Reviewed 1 week ago via mobile

Visited for a quick family getaway. Rooms were dated, rails in shower had mold underneath. Pool was big but WAY TO MUCH chlorine that our eyes burned and couldn't keep our daughter in long. Overpriced.

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Helpful?
Thank TakeNoBull
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear TakeNoBull, Thank you for staying and I'm sorry that you left feeling less than completely satisfied with the quality of your stay. We greatly appreciate your feedback which is reviewed by our department managers and shared with our team. Our goal is to create an environment where guests can feel comfortable and totally relaxed, and I apologize that this...

Medford, New Jersey
Reviewed 1 week ago via mobile

I havent seen an indoor/outdoor oaisis like this since Europe. Its was 20deg outside, and the water was 102deg. I counted at least three other hottubs, and one freezing cold tub with jets for the athletes. Waterfalls inside and out. Kept very clean and sanitary. The pool manager Chris and his staff greeted all the patrons, and stood at the...

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Helpful?
Thank ZaveW
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Zave, Thanks for staying and playing at our winter oasis located right here in NJ! I truly appreciate you taking the time to post about your stay and for recognizing an outstanding employee in Chris, our Aquatics Manager. On behalf of Chris, our resort team, and myself, we're happy that you found us and can't wait for you to...

Reviewed 2 weeks ago

We stayed at Minerals Spa for New Year's Eve. Check in was smooth and efficient, the room was clean, We asked for the shuttle as we were dining at the Grand Cascades lodge. The front desk, said just call ahead and we will get it for you. Sure enough, we called from the room and within minutes it was there....

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Helpful?
Thank Jim M
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Jim, Thank you for staying and helping us ring in the new year! I'm so glad that you enjoyed a phenomenal dinner at Restaurant Latour to end your 2016 and welcomed the New Year with drinks and dancing at Kites! Thank you for taking the time to post about your stay and we hope that you'll visit us again...

Plainview, New York
Reviewed 2 weeks ago

Nice facility. Most of the staff was friendly BUT, the SERVICE is very POOR. Slow is an understatement. 1 hr. 40 min to check in. Gave me $25 discount for my trouble Waited 50 min for shuttle pick up from mountain to hotel. Called twice, said we are REALY busy. Mountain security staff was locking up, felt bad so they...

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Helpful?
Thank jsaracen
New York
Reviewed 2 weeks ago

This is a terrific getaway, as the room was very pleasant, the array of amenities and activities impressive and entertaining. The spa, swimming pools and indoor hot tubs were wonderful (atmosphere and service). They have a problem when it comes to service. The service at the restaurant Kites was substandard (45 minutes before my salad and entree arrived -- together...

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Helpful?
1Thank Ivy C
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Ivy, Thank you for staying with us at Minerals Hotel and Spa. We greatly appreciate you taking the time to post about your experience and to provide us with your valuable feedback. Our goal is always to pair exceptional service with the fabulous amenities that we offer to our guests, and I sincerely apologize that the service you received...

Reviewed 3 weeks ago via mobile

My husband and I had our wedding at Minerals Hotel on December 10th, 2016. We were absolutely thrilled how everything turned out! The place was beautifully decorated for a winter wedding. The groomsman were able to enjoy the amenities and pool the morning of the wedding. We working with Nicole and Traci who answered all of our questions prior to...

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Helpful?
Thank Robyn D
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Robyn, Congratulations!! We are overjoyed for you and wish you the best in your new life! We thank you sincerely for choosing Crystal Springs Resort to host this most special of events, and we are honored. Our deepest thanks for taking the time to post your thoughtful review and highlight some of our staff that made your weekend shine...

Vernon, New Jersey
Reviewed 4 weeks ago via mobile

On December 9th I threw a surprise birthday party for my 14 year old daughter at minerals hotel and spa, and I'm so glad I did!!! Having a teen you run out of unique ideas for birthday parties. We had a group of 12 girls and stayed overnight. Between swimming,basketball,ping pong and movies on a big screen the girls had...

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Helpful?
Thank sarahrvr
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Sarah, Thank you for sharing your amazing review! To be able to help create such a special experience for our guests is truly our passion, and I definitely do speak for our staff when I say that your review made us all smile. You gave your daughter an awesome gift, and we appreciate being able to take part in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Enjoy a recreation-rich getaway in New Jersey at Minerals Hotel. Nestled between Grand Cascades Lodge and Mountain Creek Ski Resort, Bike Park and Action Park, Minerals Hotel offers 175 rooms surrounded by 4-season recreation in one convenient location. All accommodations have mountain, pool or golf course views & include access to a spectacular 6,000 sq. ft. multi-million dollar sports complex which includes 80+ weekly fitness classes, sauna, steam room, indoor sports courts, running track, basketball, racquetball and tennis courts. Minerals Hotel is AAA Rating - 3 Diamond "These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided." Additional amenities and features include: 7 indoor/outdoor year-round heated nature pools, full service Elements Spa, casual family-friendly Kites Restaurant, complimentary shuttle service throughout the Resort, meeting and conference rooms, resort-planned activities, Minerals Family Golf Center, game room, gift shop and more! ... more   less 

Additional Information about Minerals Hotel

Address: Route 94 & 2 Chamonix Drive, Crystal Springs Resort, Vernon, NJ 07462 (Formerly Minerals Resort & Spa)
Region: United States > New Jersey > Vernon
Price Range: $320 - $659 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Minerals Hotel 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Minerals Resort And Spa
Minerals Hotel Vernon
Minerals Resort Vernon
Minerals Resort Spa
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Questions & Answers

Here's what travellers have asked, with answers from Minerals Hotel staff and other travellers.
18 questions
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Upland, California
Astoria, New York
22 days ago
Fairfield, California
6 months ago

See all questions (18)

Questions? Get answers from Minerals Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The fire places are lovely. Limited elevator options, so check on location if walking distance is a concern.”
 of 5 bubbles 126ivyc, 30 Dec 2016 | Read review
“Luxury rooms have refrigerators and a fireplace!”
 of 5 bubbles schanm2016, 27 Nov 2016 | Read review
“We had a ground level room and were able to utilize the outdoor patio.”
 of 5 bubbles apgaram1, 14 Nov 2016 | Read review
“Rooms on the lower garden need an upgrade”
 of 5 bubbles katie90a, 14 Nov 2016 | Read review
“Go somewhere else”
 of 5 bubbles travellerstwo2016, 15 Oct 2016 | Read review
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