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Minerals Hotel

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Minerals Hotel
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1,341 Reviews from our TripAdvisor Community

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There are newer reviews for Minerals Hotel
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Showing 1,335: English reviews
Kinnelon, New Jersey
Reviewed 22 March 2016

Love Minerals as it is kid friendly and very clean! The staff is great! The rooms were very clean and hot showers! You can get adjoining rooms so the kids can hangout. Overall, wonderful place! The cleaning and maintenance crew are amazing.

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Helpful?
Thank Betty D
Kim U, Manager at Minerals Hotel, responded to this review

Dear Betty D, Thank you for your recent stay and for sharing it with us and the Trip Advisor community. Thank you for the 5 stars! WE are HOPPING FROM JOY!!! SO happy to read about your stay! Our awesome housekeeping staff will put an even brighter shine to the hotel after reading this! It builds them all up. Thank...

Bridgeton
Reviewed 21 March 2016

Daughter had a baby shower and my wife and I wanted a close place to stay with multiple options for relaxing and other for a 13 year old. This was a perfect choice for us as it has multiple activities for all ages.

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Helpful?
Thank Angela B
Kim U, Manager at Minerals Hotel, responded to this review

Dear Angela B, Thank you for your recent stay and for sharing it with us and the Trip Advisor community. Thank you for the 4 stars! Please come back in the summer time between Memorial Day and Labor Day- we have even more! Please check our site for updates/ read our e-mails. Thank you so much on behalf of all...

Reviewed 21 March 2016 via mobile

My 2 star rating is mainly because of the horrible customer service. the resort was really beautiful and the pools were nice. Best thing by far was the heated outdoor pool which we enjoyed in 32 degree weather. Very cool, but all amenities very crowded and lots of kids all the time so not as great for couples as it...

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1Thank TECLATECLA
Newark
Reviewed 21 March 2016

The experience was great lots of things to do on the premises. The Massage was mediocre for that kind of $$ i expected better the massage room was cold and the masseuse wasn't good at all. But everything else was great. Except for when i checked my credit card statement and was advised that the Minerals Hotel had charged about...

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Thank 45christinar
Sussex, New Jersey
Reviewed 21 March 2016

Staff was Very friendly! Enjoyed the stay. We stayed on a Sunday night. Bar was closed after 8:00, and couldn't get a cup of coffee before 8:00 unless room service? There's a lot to do with inside activities to keep you busy. Very relaxing.

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Helpful?
Thank Wendy P
Kim U, Manager at Minerals Hotel, responded to this review

Dear Wendy P, Thank you for your recent stay and for sharing it with us and the Trip Advisor community. Thank you for the 4 stars! I am so sorry! We close the restaurant at 9pm, but the bar at Kites stays open till 10pm or so dependent on the crowd. We also provide coffee in the room, but I...

Philadelphia
Reviewed 21 March 2016

Great place to stay with lots of things to do at the resort and nearby. The staff made the visit, the pools and rooms were great. Please consider if you can make the trip, the staff will make you feel very welcome.

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Helpful?
Thank EugeneandChristina
Kim U, Manager at Minerals Hotel, responded to this review

Dear Eugeneandchristina, Thank you for your recent stay and for sharing it with us and the Trip Advisor community. Thank you for the 4 stars! WE are so HAPPY you enjoyed your stay and you mentioned our lovely staff, my heart melts :) Thank you so much for taking the time to write about your stay. Please come back in...

Floral Park, New York
Reviewed 20 March 2016 via mobile

Minerals Hotel and Spa is great place to run off to if you live in the NYC area. While I do feel the rooms are a little expensive for an older hotel and in need of renovations, the gym and pools make up for it. Frank, the bartender from Kites and at the bar by the pool is a fantastic...

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Helpful?
Thank tomsviews
Kim U, Manager at Minerals Hotel, responded to this review

Dear tomsviews, Thank you for your recent stay and for sharing it with us and the Trip Advisor community. Thank you for the 4 stars! WE are so proud of having FRANK on board! Thank you so much for mentioning him. Thank you so much for taking the time to write about your stay. Please come back in the summer...

Secaucus, New Jersey
Reviewed 18 March 2016

has potential definitely enjoyed our stay but some disappointment with things. much improvement needed for restaurant hours and food availability. longer hours for pool area people are on vacation dont want to feel rushed. more entertainment for peak or off peak season weather it is a weekend or weekday. longer shuttle service needed to venture to other restaurants. more attention...

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Helpful?
Thank only1flash
Kim U, Manager at Minerals Hotel, responded to this review

Dear only1flash, Thank you for your recent stay and for sharing it with us. I apologize for any inconveniences you experienced due to our hours of operations for any of our F&B outlets. We try to do our best in informing our guests of times via check in, confirmation e-mails, website info etc. I will definitely share your experience with...

Denville
Reviewed 18 March 2016

This was our second time at this resort everything was good but the restaurant. My wife and I agreed that the first time we went the restaurant food/service was a lot better. This time the diner was average and the break fast was not good at all my wive did not eat hers she said it was not ateble. We...

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Thank scottsL9853WB
Kim U, Manager at Minerals Hotel, responded to this review

Dear scottsL9853WB, Thank you for your recent stay and for sharing it with us. Thank you for returning to our hotel! I apologize for any inconvenience you experienced, it is only through our guest feedback we learn how and where to improve our services. Thank you so much for taking the time to write up your review, I will definitely...

NORTH WALES
Reviewed 18 March 2016

Hotel is in need of a major overhaul. Beds were old and had divots in them. Hair dryer not working. Very strong odor of chlorine throughout. At price per night this place really does not deliver the value.

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Helpful?
Thank Jeff R
Kim U, Manager at Minerals Hotel, responded to this review

Dear Jeffrey R, Thank you for visiting Minerals Hotel. I am sorry that you were not satisfied with your overall stay at the hotel. We do have renovations planned to take place in the hotel to address needed amenities to make everyone's stay more enjoyable, and I hope that you would consider a return when these renovations are complete. Warm...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a recreation-rich getaway in New Jersey at Minerals Hotel. Nestled between Grand Cascades Lodge and Mountain Creek Ski Resort, Bike Park and Action Park, Minerals Hotel offers 175 rooms surrounded by 4-season recreation in one convenient location. All accommodations have mountain, pool or golf course views & include access to a spectacular 6,000 sq. ft. multi-million dollar sports complex which includes 80+ weekly fitness classes, sauna, steam room, indoor sports courts, running track, basketball, racquetball and tennis courts. Minerals Hotel is AAA Rating - 3 Diamond "These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided." Additional amenities and features include: 7 indoor/outdoor year-round heated nature pools, full service Elements Spa, casual family-friendly Kites Restaurant, complimentary shuttle service throughout the Resort, meeting and conference rooms, resort-planned activities, Minerals Family Golf Center, game room, gift shop and more! ... more   less 

Additional Information about Minerals Hotel

Address: Route 94 & 2 Chamonix Drive, Crystal Springs Resort, Vernon, NJ 07462 (Formerly Minerals Resort & Spa)
Region: United States > New Jersey > Vernon
Price Range: $335 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Minerals Hotel 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Minerals Resort And Spa
Minerals Hotel Vernon
Minerals Resort Vernon
Minerals Resort Spa
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Questions & Answers

Here's what travellers have asked, with answers from Minerals Hotel staff and other travellers.
22 questions
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Questions? Get answers from Minerals Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
 of 5 bubbles 78MT, 27 Mar 2017 | Read review
“Only 3 or 4 floors... choose the top floor to stay away from the indoor pool and strong chlorine smell.”
 of 5 bubbles BendyWendy1970, 21 Mar 2017 | Read review
“Choose the Lodge!”
 of 5 bubbles 659AndrewB, 1 Mar 2017 | Read review
“Ask for a room facing the mountain.”
 of 5 bubbles jets59, 16 Feb 2017 | Read review
“The fire places are lovely. Limited elevator options, so check on location if walking distance is a concern.”
 of 5 bubbles 126ivyc, 30 Dec 2016 | Read review
5 of 5