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Minerals Hotel

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1,279 Reviews from our TripAdvisor Community

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There are newer reviews for Minerals Hotel
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Showing 1,274: English reviews
Valley
1 review
Reviewed 17 February 2016

Over all this was ok. This was my second time trying this resort. Bad experience the first time and the second time billed Incorrectly and front desk girl got very unprofessional with me but the manager fixed the problem very professional and apologized for mistake. I really like this resort but something always happening really worries me.

Review collected in partnership with this hotel

Helpful?
Thank 203rosap
Kim U, Manager at Minerals Hotel, responded to this review

Dear 203rosap, Thank you for your recent stay and for sharing it with us. I apologize profusely for any billing inconvenience. I will share this review with the manager at the front desk. Thank you for your continued patronage, I promise you it will be addressed. We look forward to your next stay. Warm Regards, More 

Fair Lawn, New Jersey
1 review
Reviewed 17 February 2016

Great location to hit the mountains during the day and relax at night. The hotel has so much to offer for all ages. The outdoor heated pool was a hit for all guests. S/O to Manager Tyler for all our help and making everything possible!!

Helpful?
Thank moore_li0204
Kim U, Manager at Minerals Hotel, responded to this review

Dear moore_li0204, Thank you for your recent stay and for sharing it with us and the Trip advisor community. Thank you so much for the 4 Stars! We are so happy to read about your stay and to know that Tyler made everything possible for you to enjoy your vacation. We look forward to your next stay and Tyler is... More 

Staten Island, New York
1 review
Reviewed 16 February 2016

Great overall experience. Went down for valentines weekend and had an amazing time. Service in the hotel was exceptional very friendly and helpful, the room was clean and very comfortable, the food at the Resturant was absolutely delicious, and the amenities at the hotel are great. Needless to say had an amazing weekend would recommend this place to anyone. Looking... More 

Review collected in partnership with this hotel

Helpful?
Thank U2824SSdanielb
Kim U, Manager at Minerals Hotel, responded to this review

Dear U2824SSDANIELB, Thank you for your recent stay and for sharing it with the Trip advisor community. Thank you for the 5 Stars! I am so happy to read that you chose to celebrate such a romantic weekend with us. We appreciate being able to take care of you and your loved ones, thank you for choosing us. Thank you... More 

New Brunswick, New Jersey
1 review
Reviewed 16 February 2016

We enjoyed our stay. The hot pool was amazing and wonderful for the children. Lots to do for the kids. Staff is extremely nice and accommodating. Would definitely go back in the future. The Kites restaurant is expensive for what you get.

Review collected in partnership with this hotel

Helpful?
Thank barbarafD8582CR
Kim U, Manager at Minerals Hotel, responded to this review

Dear barbarafD8582CR, Thank you for your recent stay and for sharing it with us and the Trip advisor community. Thank you for the 4 stars! I am so happy that you and your family enjoyed yourselves and that you are already planning on returning! Excited!!!! Thank you!! I will share your review with all staff including the F&B dept. Thank... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 February 2016 via mobile

Minerals is always our hotel of choice because you get your best value for your money. The indoor pool with the outside hot pool is the big draw for us. There are many activities to partake in as the amenities are also a club available to the general public. One day in the lobby a group was gathering children into... More 

Helpful?
Thank Meaghan D
Kim U, Manager at Minerals Hotel, responded to this review

Dear Meaghan D, Thank you for your continued stay with our hotel and for sharing this information with the Trip advisor community. I appreciate the detailed review, there are so many great plans for renovations and I look forward to you experiencing them with us. Thank you so much for your continued loyalty and I look forward to your next... More 

Brooklyn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2016

Avoid this "resort" if you can. They do not offer room service for dinner. They said all restaurants were booked. The only place to buy water was vending machines but vending machines were broken or were sold out of water and only had snacks. The place reminds me of a motor inn similar to a 1 star motel. Everything was... More 

Review collected in partnership with this hotel

Helpful?
1 Thank bryanrashad
Kim U, Manager at Minerals Hotel, responded to this review

Dear bryanrashad, Thank you for you recent stay and for sharing it with the Trip advisor community. I am so sorry to read about your stay. We do offer room service from 8:00am to 9pm all days and earlier on Sat/Sun 7:00am, closing later on Friday/Sat- 10pm. We sell water in the restaurant, I am sorry you didn't have a... More 

Travellers are raving about these Vernon hotels

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2016

This was the 2nd visit to Minerals Resort & Spa for my wife and I and were very pleased with both of our stays. This is a great place for a romantic getaway or a family fun weekend, a must visit especially for those who reside in Northern NJ.

Review collected in partnership with this hotel

Helpful?
Thank Bear C
Kim U, Manager at Minerals Hotel, responded to this review

Dear Bear C, Thank you for your recent stay and for sharing it with the Trip advisor community. THANK YOU FOR RETURNING AGAIN! Thank you for the 5 Stars! I am so happy to read that you are now part of our family :) and that we were able to provide you with exactly what you wanted in both occasions.... More 

Morristown, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2016

Took advantage of the flash sale, buy one room get one frree. This was great for our group of friends. They gave us two King rooms with pull out, kitchenette and fireplace. Friday night snow tubing was fun for the kids and we spent the day Saturday in the beautiful pools.

Review collected in partnership with this hotel

Helpful?
Thank Lauren M
Kim U, Manager at Minerals Hotel, responded to this review

Dear Lauren M, Thank you for your recent stay and for sharing it with the Trip advisor community. Thank you for the 5 Stars! I am so happy to read that your family and friends took advantage of our flash sale and that memories were created, hopefully they bring you all back again soon. Thank you again and we look... More 

Paramus
1 review
Reviewed 15 February 2016

Minerals is a beautiful resort. Access to Mountain Creek very easy. The rooms are slightly dated but super clean and that's all I care about. Great staff and lots to do even if not skiing, pool, spa, game room, etc.

Review collected in partnership with this hotel

Helpful?
Thank dawnc914
Kim U, Manager at Minerals Hotel, responded to this review

Dear dawnc914. Thank you for your recent stay and for sharing it with the Trip advisor community. Thank you for the 5 Stars! I am so happy to read about your stay and what makes you enjoy your experiences away from home. Thank you so much for appreciating us, we appreciate your patronage. Thank you again and we look forward... More 

Ridge
1 review
Reviewed 15 February 2016

Upon arrival we were disappointed because we were not allowed to check in until 4:00 pm, however they let us use lockers and store luggage so we could ski for the day. When we finally checked into our room it was not clean ( not vacuumed,dirty bathroom, stained linens). After cleaning a little ourselves our stay was very pleasant. We... More 

Review collected in partnership with this hotel

Helpful?
Thank 556donaldc
Kim U, Manager at Minerals Hotel, responded to this review

Dear 556donadc, Thank you for your recent stay and for sharing it with us and the Trip advisor community. I am so sorry! That is not the norm at all, but I will share your review with our hard working housekeeping dept. and it will be addressed with further detail and care. I am so happy you enjoyed overall your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Enjoy a recreation-rich getaway in New Jersey at Minerals Hotel. Nestled between Grand Cascades Lodge and Mountain Creek Ski Resort, Bike Park and Action Park, Minerals Hotel offers 175 rooms surrounded by 4-season recreation in one convenient location. All accommodations have mountain, pool or golf course views & include access to a spectacular 6,000 sq. ft. multi-million dollar sports complex which includes 80+ weekly fitness classes, sauna, steam room, indoor sports courts, running track, basketball, racquetball and tennis courts. Minerals Hotel is AAA Rating - 3 Diamond "These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided." Additional amenities and features include: 7 indoor/outdoor year-round heated nature pools, full service Elements Spa, casual family-friendly Kites Restaurant, complimentary shuttle service throughout the Resort, meeting and conference rooms, resort-planned activities, Minerals Family Golf Center, game room, gift shop and more! ... more   less 

Additional Information about Minerals Hotel

Address: Route 94 & 2 Chamonix Drive, Crystal Springs Resort, Vernon, NJ 07462 (Formerly Minerals Resort & Spa)
Region: United States > New Jersey > Vernon
Price Range: $304 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Minerals Hotel 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Minerals Resort And Spa
Minerals Hotel Vernon
Minerals Resort Vernon
Minerals Resort Spa
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Questions & Answers

Here's what travellers have asked, with answers from Minerals Hotel staff and other travellers.
16 questions
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Questions? Get answers from Minerals Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Luxury rooms have refrigerators and a fireplace!”
 of 5 bubbles schanm2016, 27 Nov 2016 | Read review
“We had a ground level room and were able to utilize the outdoor patio.”
 of 5 bubbles apgaram1, 14 Nov 2016 | Read review
“Rooms on the lower garden need an upgrade”
 of 5 bubbles katie90a, 14 Nov 2016 | Read review
“Go somewhere else”
 of 5 bubbles travellerstwo2016, 15 Oct 2016 | Read review
“Mid-range/luxury prices for budget accommodations...? Stay elsewhere.”
 of 5 bubbles ChristineAsh, 13 Oct 2016 | Read review
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