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Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk

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Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk
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53 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk
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Showing 50: English reviews
Kutztown, Pennsylvania
Reviewed 15 June 2015 via mobile

Booked 2 rooms with queens beds through holiday inn website, booked a few days before travel. Arrived to stand behind group of about 30 teens in a sports group. 1 person working for HI. Should have anticipated need for additional help. After 45 minute wait I start to check in. After 10 mins the one person working tells me they...

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Helpful?
4Thank wayne h
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We are so sorry to hear of the issues you experienced when were accidentally overbooked. This is not the way that we want our guests to feel about us. Please accept our apologies and we hope you will give us another opportunity in the future to provide an amazing stay at our hotel.

San Francisco, California
Reviewed 11 June 2015

My daughter and I had to drive late into the night and were exhausted when we dragged into this Holiday Express. Good luck for us! From the guy working the graveyard shift at the front desk to the breakfast buffet and housekeeping staff, everyone was incredibly nice, helpful and accommodating. The room was clean and updated, the sheets/bed clean and...

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Helpful?
Thank ldsmartt123
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you so much for the lovely review of your stay with us. We're glad to hear that we were able to provide a room for you to recharge from your long drive. We hope to see you again soon!

Reviewed 2 June 2015

We've never had to stay in a hotel in Mt. Holly, NJ before, but this was a special weekend where our friend's place was already packed with family members from overseas. Be aware that companies pay for advertsing space on Google and that they paid for that 4.8 star rating. We arrived early. There were only 4 cars in the...

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Helpful?
1Thank Coco R
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We appreciate the time you've taken to post a review of your stay with us. We are so very sorry that our hotel did not meet your expectations. We can assure you that ratings that you refer to on Google+, Expedia or Trip Advisor cannot be purchased. Wouldn't all hotels have 5's if they could? Our apologies as well for...

Swanzey, New Hampshire
Reviewed 27 May 2015

We were traveling home from vacation in SC - we decided to stop for the night versus finishing our trip home - I made a reservation through Expedia for this hotel and paid Expedia (yes, Expedia directly) $125.00 for our 1-night stay. When we arrived the front desk was empty, the phone was ringing and ringing for several minutes and...

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Helpful?
2Thank Lionsmouth1974
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Our apologies for the difficulties you are encountering. This issue will be escalated to our corporate office to ensure that the proper charges and credits are received. Again we apologies for these billing issues. Safe Travels!

Huntsville, Alabama, United States
Reviewed 18 April 2015

Most of us have certain expectations of hotel chains we frequent. This Holiday Inn Express appears to be an older (poorly) renovated hotel. The old style Heat/AC unit was obtrusively noisy. Likewise the vent fan in the bathroom. The rug was dingy and did not look to be overly clean. The free wireless internet did not work for the first...

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Helpful?
2Thank Dan P
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you for taking the time to post a review of your stay with us. We are sorry to hear of the issues you encountered while staying with us. The details you provided will be shared with our General Manager and team managers to ensure that these areas are addressed. We hope that you will give us another opportunity in...

Stonington, Connecticut
Reviewed 11 April 2015

We stayed here on the last night of our 28 day trip to Florida and back to CT. I didn't want to drive thru NYC during rush hour so we stopped here out of convenience for location. We should have kept going! We have had excellent experience with Holiday Inn Express during trips such as this but this hotel was...

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Helpful?
2Thank IP3806
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you for taking the time to post a review of your stay with us. We are so sorry to hear of the issues you encountered during your stay. Our General Manager will be addressing them during our next staff meeting. We hope you will give us another opportunity to earn all 5 bubbles on your next trip through Mt....

Chesapeake, Virginia
Reviewed 29 March 2015

We are platinum priority club members and we stay at Holiday Inn Express hotels all the time. This was one of those flukey Holiday Inn Express hotels that you should avoid at all costs. First of all, the grounds to the hotel were filthy. Literally, garbage all over the place. It actually looked like a dumpster fell over and the...

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Helpful?
2Thank Jen R
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We appreciate you taking the time to share such a detailed review of your stay with us. Please accept our apologies for the issues you encountered. We hope that you shared them with our management team while you were still on site so that they could be immediately addressed. Your input will be shared with our on property management team...

Mount Holly, New Jersey
Reviewed 1 March 2015

These people know how to look after others. I stayed here for a few days in January. I was in the lobby for one of their celebrations when a person came in from outside--a woman. She was a bit disheveled, hair streaming in every direction save organization. The host at the desk asked if there was some way she could...

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Helpful?
1Thank George B
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you so much for sharing this story with us. Being the person they are, our staff member didn't share this story with us. We're glad to hear it from you. It warms our heart as well to hear about it. We hope you will come back to see us again soon.

Jackson, New Jersey
Reviewed 1 January 2015

This hotel is located just before Exit 5. There are many shops and restaurants around. The checkin was easy, although the person on duty appeared annoyed that she was being bothered the day after CHRISTmas! The double room appeared nice, the beds were nicely made, the room was warm and comfortable. The carpet was very dirty and stained. The bathroom...

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Helpful?
1Thank R. B
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

Thank you for taking the time to post such a detailed review of your stay with us. We're sorry to hear that the carpet and bathroom needed attention. We hope that you mentioned this to our management team before you departed. We would love another opportunity to impress you in the future.

Philadelphia, Pennsylvania
Reviewed 31 December 2014

this hotel has great upgrades. The king suite room is perfect. Basic rooms do not have a fridge or mic, so ask for a suite if you need that. Other wise the hotel is great, quiet, you can wash laundry if needed. I have stayed here 3 times since June 2014. My only time upset was when a smoke alarm...

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Helpful?
Thank 290smc
GuestRelationships, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk, responded to this review

We are always pleased to hear from our returning guests. Thank you for taking the time to write a review. Our apologies regarding the smoke alarm. It can be very disturbing. We're happy to hear that you will be back again soon. Safe Travels!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Mt. Holly has 3 floors, an indoor pool and a fitness room. Enjoy complimentary WiFi internet as you relax watching over 100 HD channels on your brand new flat screen TV! Meeting space is available for up to 30 people and a beautiful breakfast bar is served daily from 6:30-9:30am. All rooms have keurigs, in-room safe, iron, ironing board, alarm clock, blow dryer and work desk. Junior suites offer a king size bed with a sleeper sofa. Also, one suite is an extra large family suite sleeping 6, with a kitchen area and two TVs as well as a full Jacuzzi in the bathroom. A valid credit card is required to rent a room. ... more   less 

Additional Information about Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk

Address: 18 Western Drive, Westampton, NJ 08060
Region: United States > New Jersey > Westampton
Price Range: $148 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Mt. Holly-Exit 5 Nj Tnpk Hotel Westampton
Holiday Inn Westampton
Westampton Holiday Inn
Holiday Inn Express Westampton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk staff and other travellers.
2 questions
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Southampton, New Jersey
9 months ago

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Questions? Get answers from Holiday Inn Express Mt. Holly-Exit 5 NJ Tnpk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have stayed on all floors but I like the 1st floor”
  • Big flat screen
  • Comfy clean beds
  • comfy beds and nice desk
Nikkilpn, 13 Feb 2017 | Read review
“Not the first, second or third floor!”
405rb, 23 Nov 2016 | Read review
“Select rooms opposite of the Turnpike.”
robertgA3434IC, 5 Dec 2015 | Read review
“This hotel is always quiet, no loud wedding parties. Its almost like the rooms are sound proof. I feel safe and sleep well.”
henrya155, 14 Aug 2015 | Read review
“This hotel has a total of 3 floors, it was very quite on the 3rd floor.”
mtnest41, 17 Jun 2015 | Read review
5 of 5