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Extended Stay America - Hanover - Parsippany

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Extended Stay America - Hanover - Parsippany
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94 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Reviewed 5 days ago NEWvia mobile

Mold on the shower wall grouting was the first issue I saw within the room. Little and Poor quality amenities such as shampoo and soaps. I felt less clean after using their "formula" I was not informed of no room refresh for two night stay as I am unfamiliar with this level hospitality services. The Decor was very dated and...

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Helpful?
Thank phallic P
Wilkes-Barre, Pennsylvania
Reviewed 1 week ago via mobile

While it may not be a 5 star hotel, the service is exceptional, management (steve) was always present and availavle for any questions...also they have a great selection of items you may have forgotten or didnt want to pack, a great mini kitchenette and much more..definately will be back for a 3,4 5+ stay!!!

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Helpful?
Thank Corey C
Manager_11525, Manager at Extended Stay America - Hanover - Parsippany, responded to this review

It is so rewarding to see you had an excellent stay at our hotel. Thank you for your comments. We are pleased to see you received excellent customer service from our staff and tha tour fully equipped kitchen was beneficial. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay...

Reviewed 1 week ago

This was our first visit to ESA. The room was neat, clean and comfortable to a point. We had a huge complaint about the strong odor coming from someone cooking. The hallway and room was permeated with the odor, so bad it made me feel nauseous. The odor lasted for hours. At night when we went to bed the room...

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Helpful?
Thank Tony S
New York City, New York
Reviewed 4 weeks ago

Let me just start off by saying I had a good weekend because of my company. When I first reached the hotel I could see and here the manager having a bad day in his office. I am very observant when it comes to customer service. If an employee is having a bad day, guest should not witness it. Anyway,...

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Thank Fara S
Washington DC, District of Columbia
Reviewed 30 October 2016

This was my first time staying at this hotel chain I choose it as I was traveling with my family dog and they are pet friendly. I normal don't book directly through the hotels but through my experience I have learned that if you need the room type you booked guaranteed its best to book direct. Unfortunately I had an...

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Thank Gab C
Brighton
Reviewed 28 October 2016

The rooms are adequately furnished with what you need and comfortable. The great price really helps stretch your budget. Where this hotel makes a big impact is with their customer service. The staff is always friendly and helpful.

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Helpful?
Thank LauriePopp
Manager_11525, Manager at Extended Stay America - Hanover - Parsippany, responded to this review

The team and I appreciate your feedback. It is great to see you favored your comfortable room accommodations. We are also glad to read our hotel's affordable rates were beneficial to you. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

New Haven, Connecticut
Reviewed 10 October 2016 via mobile

Very good value, clean and comfortable ... and pet friendly.... staff was very nice ... place us well maintained , good location convenient to local access and highways and near restaurants... breakfast was really not really much just some coffee and power bars but not bad for the value...

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Helpful?
Thank JJFlash7
Manager_11525, Manager at Extended Stay America - Hanover - Parsippany, responded to this review

It is good to know that you had a great experience at our hotel. I am pleased to read that you found value in your comfortable accommodation, our pet friendly policy, and the hotel's convenient location near much to do. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring...

Maharashtra, India
Reviewed 17 September 2016 via mobile

Stayed for about month in this hotel. Rooms are good ,they provide transport facility for office pickup and drop,to Walmart,grocery stores all free :) .Hotel staff, Steve and his team,they are wonderful people and very helpful.If some one looking for budget hotel with comfortable stay in Whippany, I would recommend ESA .

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1Thank Amit K
Manager_11525, Manager at Extended Stay America - Hanover - Parsippany, responded to this review

Your feedback is very important. Thank you for sharing. It is great to see you were able to enjoy your stay for the month. I'm glad to read your comments about the customer service provided by our staff and the affordable price you paid for great accommodations. Once more, thank you for posting your review. We look forward to having...

New York City, New York
Reviewed 1 September 2016

I travel a LOT for work, and for the past six months I have been spending half of every week in the Morristown, New Jersey area for a nearby client. I booked this place the first time because it was inexpensive, but what kept me coming back was a consistently good experience and the friendly staff. The rooms are pretty...

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1Thank felixmatteo88
Manager_11525, Manager at Extended Stay America - Hanover - Parsippany, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us to be near your client. I am thrilled at reading how accommodating and professional our staff was during your multiple stays at our hotel. They will definitely be informed of the excellent customer service that made your stays with us memorable. The staff...

Los Angeles, California
Reviewed 13 July 2016 via mobile

The Hotel chain has changed overtime. This is the closest hotel in the proximity of Novartis. Their shuttle service from Hotel to Novartis is a pros for them. No Dishwasher at room is a cons. Parking is a bit messy is what I felt. Breakfast is not that good but okay grab n go. Muffins/ bars/ fruits/oats n coffee. A...

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1Thank crdebata
Manager_11525, Manager at Extended Stay America - Hanover - Parsippany, responded to this review

Thank you for taking the time to write a review about your stay. I'm pleased to read that you location and the shuttle service was beneficial. It was a pleasure having you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Hanover - Parsippany

Address: 125 State Route 10, Whippany, NJ 07981-2102 (Formerly Homestead Studio Suites Hanover Parsippany)
Region: United States > New Jersey > Morris County > Whippany
Price Range: $122 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Hanover - Parsippany 2.5*
Number of rooms: 140
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Also Known As:
Homestead Studio Suites Hanover Parsippany Hotel Whippany
Extended Stay America Whippany
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Questions & Answers

Questions? Get answers from Extended Stay America - Hanover - Parsippany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Guest come with pets so bring your ear plugs for a good night sleep.”
  • Toilette was filthy
  • Pipe casing underneath sink was broken
  • Stained drawer
  • Filthy drawer
  • Bed was comfortable
  • Bathroom sink
  • Tub
  • Not much decor going on
 of 5 bubbles FaritaSF, 7 Nov 2016 | Read review
“Ask for second floor, in back.Room away from trash room is best,Bring your own plastic plates , cups and paper towels.”
 of 5 bubbles 603vana, 24 Oct 2015 | Read review
“Avoid at any cost”
 of 5 bubbles Sankhadipd, 27 Apr 2015 | Read review
“Nothing donot come here. Try Hyatt House around Florham park by paying some extra money and you will feel the difference.”
 of 5 bubbles Saikatmu, 16 Apr 2015 | Read review
“First and second floors for non-smoking rooms”
 of 5 bubbles PoconoGyrl, 6 Mar 2015 | Read review
5 of 5
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