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Franschhoek Country House & Villas

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Franschhoek Country House & Villas
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771 Reviews from our TripAdvisor Community

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Showing 724: English reviews
Scotland
Reviewed 6 January 2015

Despite booking a luxury room 6 months in advance, we were allocated what was the worst room in the hotel. It was close to the main road and was very noisy from traffic and water rushing from fountains. It also did not have a balcony. When I questioned the room allocation, I was just brushed aside. Also had to deal...

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Helpful?
Thank Dollar22
Mngmnthtl, Manager at Franschhoek Country House & Villas, responded to this review

Dear reviewer We sincerely regret that you did not enjoy the specific room you stayed in. When this was mentioned upon departure the receptionist did advise we would have gladly assisted with an alternative but regrettably it was not brought to our attention at the start of your stay. Regrettably we also did not get a request for a room...

Washington DC, District of Columbia
Reviewed 5 January 2015

The place has a French country flair, but it is a bit tired and needs a refresh. Our room/cottage smelled stale (maybe had been damp), I feel like paint and some modernization would go a long way. The bathroom was lovely. The hotel is listed as 5 stars, but it's more a 4 star property which in my view means...

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Helpful?
Thank gaynorb
Mngmnthtl, Owner at Franschhoek Country House & Villas, responded to this review

Thank you for the feedback received, we will certainly look into some of the constructive feedback received as we continuously strive to improve Thank you also for the positive comments and the seperate review on the restaurant

Toronto, Canada
Reviewed 5 January 2015

We had 2 wonderful nights in this lovely hotel and only wished we could have stayed longer. The town of Franschhoek is charming and the Franschhoek Country House and Villas was perfect. We arrived after a day of touring wineries and immediately felt the relaxing vibe of the resort. It's so pretty. We had 3 rooms: a villa for my...

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Thank tracyandjohn61
Berlin, Germany
Reviewed 3 January 2015

The villa suites are very spacious as well as functional. Decor is done in reference to the Provence, and a good match with the Franschhoek region. Overall a very nice experience, despite the somewhat impersonal service, which might be due to the scattered layout of the premises. The receptionist gave false information about the opening times of restaurants in town...

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Helpful?
Thank 10179k79
Mngmnthtl, Owner at Franschhoek Country House & Villas, responded to this review

Dear reviewer Thank you for your feedback received which has been reviewed by management to ensure we improve where necessary We regret and apologize if you did not enjoy the restaurant - as you can see this is not the feedback we normally receive. We thank you for the positive comments on the accommodation!

Milton Keynes, United Kingdom
Reviewed 27 December 2014

This was our third visit to Franschhoek and we generally believe in not staying in the same hotel twice, however, I may well make an exception here. The staff were very attentive, especially those working around the pool area, nothing was too much bother, including setting a very nice table around the pool for our lunch. The front of house...

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Thank gaz1963
Boksburg, South Africa
Reviewed 27 December 2014

We were fortunate enough to stay in the Villas for a couple of days in December 2014. The hotel is absolutely stunning with great views across the valleys. The staff are warm, welcoming and accommodating, and attend to your every need with aplomb. The rooms suites were beautiful, and are some of the prettiest we've stayed in, and we even...

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Thank Ge0rge67
Cape Town, South Africa
Reviewed 25 December 2014

Booked and came highly recommended by our agent this hotel did not dissapoint A special gift for our toddeler awaited in the room and we received champagne on arrival with snacks The hotel was full and we were pre booked to change rooms from a suite to a luxury room and both were outstanding Very friendly service and helpful staff...

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1Thank FritzSimpsons
Reviewed 18 December 2014

Booked in today with great expectations, found management quite pretentious, accommodation very average and the biggest disappointment was the dinner we had tonight. Not sure if there is a qualified chef on duty, but whoever was in charge of sending out our dinner should be ashamed of the quality. Not cheap either. Can't wait to check out tomorrow

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Thank Jenny M
JPS101, Owner at Franschhoek Country House & Villas, responded to this review

Dear Jenny M We are really disappointed in your experience as all our efforts are geared to keep all our guests happy. It is a real pity that you did not provide us with any feedback during your stay as the manager on duty in the restaurant last night checked twice on your table and it was unfortunately not brought...

London, England
Reviewed 12 December 2014

What a stunning place! Gorgeous, intimate, relaxing, romantic, special and very charming. Our first time here and absolutely loved it. Fantastic breakfast and the restaurant is awesome - perfectly priced and wine list excellent. Extremely comfortable throughout and 2 lovely but small pools to dip - one warm and one cold. Perfect for that special occasion or honeymoon or a...

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1Thank Adrian1968
Reviewed 9 December 2014 via mobile

Beautiful French country inn, tucked away in the Winelands. Beautiful grounds, attentive staff, fabulous food, peaceful and tranquil. We were just minutes from the quaint town centre which is dotted with outdoor bistros and beautiful storefronts. Historic buildings such as a lovely church we passed on our way into town was a pleasant surprise. Everyone we met greeted us with...

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1Thank Denise D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Surrounded by enchanting vineyards and majestic mountains, this small Boutique hotel is set on the outskirts of the town of Franschhoek, in the Cape Winelands less than an hours drive from Cape Town. Offering a selection of standard, luxury, garden cottages and the exclusive villa suites. With a top rated award winning restaurant, guests can relax and enjoy the hospitality, laze at the pool, enjoy a massage or stroll on the world-renowned charming town of Franschhoek. ... more   less 

Additional Information about Franschhoek Country House & Villas

Address: Main Road, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Price Range: $329 - $814 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Franschhoek Country House & Villas 5*
Number of rooms: 25
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Also Known As:
Franschhoek Country House And Villas
Franschhoek Country House & Villas Hotel Franschhoek
Franschhoek Country Hotel
Franschhoek Country Boutique Hotel
Hotel Style:
#1 Business Hotel in Franschhoek
#2 Spa Hotel in Franschhoek
#4 Family Hotel in Franschhoek
#5 Luxury Hotel in Franschhoek
#5 Romantic Hotel in Franschhoek
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Questions & Answers

Here's what travellers have asked, with answers from Franschhoek Country House & Villas staff and other travellers.
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Questions? Get answers from Franschhoek Country House & Villas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have a very nice view”
 of 5 bubbles wzoethout, 16 Feb 2017 | Read review
“Stayed in Garden Cottage 8 which hd views over Vineyards and was quiet.”
 of 5 bubbles Milly1_23860, 10 Feb 2017 | Read review
“every room has its special views. ours overlooked the valley and the vineyards.”
 of 5 bubbles carlo716537, 8 Feb 2017 | Read review
“Top Villas”
 of 5 bubbles aredders, 18 Jan 2017 | Read review
“Has to be Standard Room 2!”
  • Room  Terrace
  • Standard Room #2
  • View from Room 2
 of 5 bubbles The_Old_Brits, 8 Jan 2017 | Read review
5 of 5