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Le Franschhoek Hotel & Spa

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Le Franschhoek Hotel & Spa
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577 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Toronto, Canada
Reviewed 4 days ago NEW

We stayed at Le Franschhoek 7 years ago and it was fantastic. We were so excited to return, but sadly it seems the standard has slipped, we were not surprised to learn it had changed management. The quality of service we experienced last time was not evident this time around. We received an initial email welcoming requests or assistance before...

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Helpful?
Thank 174jessiev
Los Angeles, CA
Reviewed 6 days ago NEW

I stayed here for 3 days and it was so lovely. The grounds are gorgeous and staff very friendly and helpful. It was a short uber ride into town. The food was ok, I have had better but the location, you cannot beat

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Thank KidsKillCoolness
Durbanville, South Africa
Reviewed 1 week ago

The staff at this hotel are very, very friendly. We had a standard room. The bathroom is tiny and a bit cramped. The balcony needed a wash or paint. Maybe I just expected more. The hotel does have an old world charm. The breakfast was very good.

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Thank Lindie B
Tokai, Western Cape, South Africa
Reviewed 1 week ago

I stayed in a Standard room. Similar in size to a City Lodge. The balcony had stains which should have been cleaned. You could only watch the TV from sitting or being in bed. No 2 pin socket for plugging in a cell phone charger was available although one was provided on request. Room could have been cleaner. When the...

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Thank Ralph M
The Hague, The Netherlands
Reviewed 1 week ago via mobile

We stayed in one of the villas, since these have two rooms at the ground floor. Nice bedrooms, although the bathrooms are simple and a bit small. The upstairs living room and kitchen a very nice and comfy. Would be a touch better when the hole in the tv desk was closed up and the kitchenette had bit more glasses...

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Thank Pimmetje_7
Johannesburg
Reviewed 1 week ago

Everything about our stay at Le Franschhoek was fantastic from the time we arrived to the time we left, we only wished it could have been longer. The staff were incredibly polite, friendly and helpful. The food was amazing, The resort is kept beautifully and the décor is incredibly tasteful. I only wished we had pre booked for the spa,...

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Thank functionjunxion
Cape Town Central, South Africa
Reviewed 1 week ago

Sadly we did not mean as much to the hotel as they did to us. Three months ago we spent our first night of marriage at the hotel. (We also booked and paid for +10rooms) They did not acknowledge this when we stayed there this time. They checked us into the wrong room. Someone else's welcome note was in the...

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Thank antongillis2017
ChrisSnyman, General Manager at Le Franschhoek Hotel & Spa, responded to this review

Dear Mr antongillis2017, Thank you very much for your review. Please accept my sincere apologies for the lack of acknowledgement. I will be sure to investigate this, as we have changed property management systems since your last stay with us and your history did not import. As a management team we will address your feedback and implement corrective measures. We...

Ballito, South Africa
Reviewed 2 weeks ago via mobile

We visited for 2 nights with our 3 year old. The hotel is starting to look run down with dirty carpets, broken tiles etc. There is NO ambience. Nothing to do...not even walk. No playground....NOTHING for kids. Its dead. Staff are all sub-standard in their efficiency and attitude, there ate no top-notch employees here. This sounds like a catty review...

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Thank kbattlee
ChrisSnyman, General Manager at Le Franschhoek Hotel & Spa, responded to this review

Dear kbattlee, Thank you for your recent review. Please accept my sincere apologies for us not having met your expectations. We have mostly families with children during these peak periods , therefore provide a Cinema, playroom and table tennis. We will review our practices to see how we can better display these areas to guests for use. I understand we...

Girona, Spain
Reviewed 2 weeks ago

Nice place to go, in the room you can hear some noise, the smell its very nice, the people that work there are very entusiasm, good breakfast and nice cofe, they traied to charge more beers that we drunk, i hope was a mistake

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Thank eduardarespa
Reviewed 2 weeks ago via mobile

What a beautiful place with exquisite views, we came for a friend wedding and we slept over for a night. The garden and pool area is gorgeous and friendly staff, I would definitely love to come back. Lovely place

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Thank Nozipho Z

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Located in the world famous Cape Winelands, Le Franschhoek Hotel and Spa has become one of the most romantic getaways in its class. Capturing the essence of luxury, the impeccably appointed Le Franschhoek offers unparalleled views of the Franschhoek Mountains & is the perfect setting for a taste of the legendary Cape Wine Routes. Features include a destination Camelot Spa & world class conference facilities. Included in Le Franschhoek Hotel & Spa's many accolades are * 2007 AA Travel Guide- Gold Achiever * Conde Naste's top 130 New Hotels of the world- 2006 Hot List * Diner's Club Award- 2006 Wine List * Diners Club Wine List award Gold 2009. ... more   less 

Additional Information about Le Franschhoek Hotel & Spa

Address: 16 Minor Road, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Price Range: $158 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Franschhoek Hotel & Spa 4*
Number of rooms: 63
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Also Known As:
Le Hotel Franschhoek
Franschhoek Le Hotel
Hotel Style:
#2 Business Hotel in Franschhoek
#5 Spa Hotel in Franschhoek
#10 Luxury Hotel in Franschhoek
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Questions & Answers

Here's what travellers have asked, with answers from Le Franschhoek Hotel & Spa staff and other travellers.
2 questions
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Ahmedabad, Gujarat, India
over a year ago

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Questions? Get answers from Le Franschhoek Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take a Standard room if you want a bigger bathroom.”
 of 5 bubbles lindieb961, 15 Jan 2017 | Read review
“If you shower make sure your room has a seperate shower”
 of 5 bubbles RalphM509, 15 Jan 2017 | Read review
“Some noise in the room”
 of 5 bubbles eduardarespa, 5 Jan 2017 | Read review
“Villa 62 is huge with the most fabulous views. Close to hotel if you can manage lots of steps.”
 of 5 bubbles parentonhols, 3 Jan 2017 | Read review
“Rather just don't go”
 of 5 bubbles KellyB248, 4 Dec 2016 | Read review
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