It was our first time in Phu Quoc. Chen Sea Resort and Spa was highly recommended by some of our friends for its beautiful setting, its delicious food and the quality of the service. We were so curious to test all that ourselves. We booked 2 communicating front beach villas and what a wonderful experience we had! Upon reservation, we received an email asking for our flight details. We had a person at the airport waiting to drive us to the resort where we had a charming receptionist who greeted us with a smile and a welcome drink. Another person carried our luggage to the villas, which direct access to the beach made a real difference in our stay! Beach and water activities are available like snorkeling, kayaking, sailing.. we had the chance to enjoy some. Olivier, the resort activity manager, is a very nice motivated and motivating person. He convinced my 17 year old son to learn how to manage a sailing boat. A wonderful experience for him! Can’t thank Olivier enough for that. Olivier was also available for everybody who needed to go on a boat ride. Not to forget, Olivier organizes every evening a movie for teenagers, children and even adults who would like to watch. Each person is served pop corn during the movie and has his headphones to avoid disturbing others. A very nice way to have some rest after long active days, swimming and playing, especially for kids. Kindness is the word that best describes our experience with each of the staff members we met at Chen Sea Resort. We greatly appreciated the presence of Livio, the resort general manager, who takes time to meet and discuss with each of the residents and who remembers almost every family who visited the resort. This personalized welcome, in addition to Livio’s cooking skills, added much to the very positive experience we had. I cannot talk about food without mentioning that it was the best gastronomic experience we’ve had at a resort in Vietnam so far! Breakfast was awesome! Livio’s italien origins and his being “quite demanding” when it comes to food and service, will make us remember the taste of everything we’ve tried until our next visit! Pizza, pasta, Fish, salads... everything was really delicious! We even ordered some Lasagne (recommended by a friend who visited few months ago). Livio was so happy to prepare that for us even when it wasn’t on the menu. Don’t hesitate to share your preferences with him when it comes to Italian food. It’s good to mention that residents of many other resorts also come to Chen Sea to try its outstanding restaurant. The rooms/villas are quite spacious, comfortable, relaxing, nicely decorated, clean. Everything needed was available for the comfort of the resident. I was even surprised because none of us got bitten by mosquitos despite their presence around. Every late afternoon, staff members come to each room and put some mosquito repellent in the bathrooms. Sprays are also available in the rooms if needed. We also had the possibility to visit one jacouzi villa which offers a different type of experience for people seeking privacy. Very nice architecture and a very relaxing ambiance. Our most appreciated moments were at Happy Hour times, enjoying a drink and watching the sunset while some of the children are still enjoying the beautiful spacious swimming pool. Make sure to take lots of pictures. We loved the beautiful mix of colors, the pink bean bags on the green grass with lots of blue around (beach, pool and sky). Upon request, the resort can also organize romantic dinners by the beach. We had the possibility to see that organized once for a family and once for a couple. I would also like to mention the management professionalism when it comes to “taking care of the residents”. Having our flight details, the staff members left a letter in our villa the afternoon before our departure day, mentioning the time of luggage pickup, checkout time and the time the car was available to drive us back the airport. We didn’t even have to think about managing our trip back home! To sum up, my husband, my sons and I are already looking forward to our next visit! Special thanks to Livio and Olivier who even made sure to be there to say bye the moment we checked out from the resort. We all highly recommend Chen Sea Resort also for this “family/friendship spirit” that prevails. …
location. Peace and calm. Excellent and friendly staff and service. The staff on the beach we’re particularly helpful. Very good facilities and food. The jacuzzi villas are perfect for a couple - especially if you want to spend some quiet time away from the beach during the day. We stayed for one week and could not find a single fault. Would definitely want to stay again. Thank you to the manager and his lovely staff.
This was my fourth stay at Chen Sea. I love this resort. The grounds are well maintained, the pool is welcoming, the beach is clean, rooms are spacious, breakfast is delicious and the staff are friendly and helpful. I'm looking forward to returning. Thank you for a wonderful stay, as always.
So beautiful! We had a wonderful beach front villa, it was a perfect paradise! The whole resort is wonderful and the staff are all friendly and take great care of you. They helped my husband get a great motorcycle to rent and we enjoyed it the whole time. The restaurant was great, we had breakfast every day there & I had the best birthday dinner! The chef was great & cooked a beautiful whole fish for us! I believe this place gets a lot of repeat customers because of how wonderful it is!
The resort is truly a paradise but what makes the difference with the other resorts is the Italian General Manager Livio, the French Chef and the French Entertainment Director who are very friendly. Everything is great: the food, the staff, the rooms, the beach, the Spa etc. We spent two days in paradise. I am from Genoa and here I ate excellent tagliolini with pesto like in my city. I went to many resorts in Phu Quoc but this resort is the best value for money and I will definitely come back here.