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Hilton Woodcliff Lake

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Traveller (82)
Room & Suite (40)
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Overview
  • Excellent36%
  • Very good25%
  • Average20%
  • Poor12%
  • Terrible7%
Travellers talk about
“nice hotel”(36 reviews)
“family wedding”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Woodcliff Lake
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Woodcliff Lake
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (783)
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766 results
Traveller rating
268
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59
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268
191
155
93
59
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1 - 5 of 766 reviews
Reviewed today

Excellent customer experience from the front desk (Steven), to the shuttle drivers (Maan and Adam) to representatives in the executive lounge. In particular, Maan the shuttle driver saw me walking down the street and inquired if i was staying at the hotel and if I...More

Review collected in partnership with Hilton Hotels & Resorts
Thank John1962Chicago
Hotel's Favourite
Reviewed 27 December 2017

When we visit family in Ridgewood, N.J. we always stay the Hilton in Woodcliff Lake. It is a fantastic get away! You almost feel that you are staying in a rural resort! And the folks that run it are super! It changed ownership a couple...More

3  Thank Li0nFishhunter
Response from Mary M, Guest Relations Manager at Hilton Woodcliff LakeResponded 2 January 2018

Dear Li0nFishhunter, Thank you very much for the 5 star rating!! We greatly appreciate it! We are so pleased to hear that you find our property to be a fantastic get away! We are happy that you found the staff friendly and professional and that...More

Reviewed 2 days ago via mobile

My best friend just had her wedding party stay at this hotel last week, we did not like the experience here. Check in was very slow and the guy did not stop talking even though he knows we were in a rush. When we got...More

Thank kathy_stiga
Response from Mary M, Guest Relations Manager at Hilton Woodcliff LakeResponded yesterday

Dear Kathy, We apologize for not meeting your expectations. Your review is taken very seriously and has been shared with the entire management team. We appreciate your feedback as it helps make the possible improvements to avoid occurrences, similar to yours, from happening in the...More

Reviewed 6 days ago

Had a truly fantastic experience at the Hilton. I have stayed at many before but found this one to be the best I have been at. Amazing staff, great facilities, and really went out of their way to make me and my kids feel welcome.More

Review collected in partnership with Hilton Hotels & Resorts
Thank colmjmccarthy
Response from Debbie P, Public Relations Manager at Hilton Woodcliff LakeResponded 2 days ago

Dear colmjmccarthy, Thank you so much for taking the time to share your kind words. It means the world to our team to know that we provided you with a fantastic stay and that we made you and your family feel welcome. We hope to...More

Reviewed 1 week ago

I am a Hilton Diamond Member and I stayed at the Hilton Woodcliff Lake, New Jersey from Wednesday April 4, thru Saturday April 7. On Thursday April 5, I had absolutely one of the top 3 worst experiences in the Hilton Restaurant as I had...More

Thank Robert C
Response from Mary M, Guest Relations Manager at Hilton Woodcliff LakeResponded 1 week ago

Dear Robert, We apologize for not meeting your understandable expectations. Your disappointment is ours as well. We take your review very seriously and it has been shared internally with our entire management team so that corrective measures can be taken to prevent future occurrences. I...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Hot Tub
Indoor pool
Outdoor pool
Details
Price range
US$150 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$150 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (82)
Room & Suite (40)
Dining (15)
Pool & Beach (8)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
rae D
12 July 2017|
AnswerShow all 3 answers
Response from Kirk T | Reviewed this property |
It is the last exit on the parkway before the New York state line
1
Vote
otrepur327
23 August 2016|
AnswerShow all 6 answers
Response from Debbie P | Property representative |
Hi otrepur32, I apologize for the delay in responding to you. We do not have shuttle service from the airport. If you like, you can call our Front Desk at 201-391-3600 for a car service recommendation or you can take... More
0
Votes
Megan T
18 April 2016|
AnswerShow all 3 answers
Response from Octavio G | Reviewed this property |
Woodcliff Lake, NJ
0
Votes
Room Tips
"Choose another hotel, I found the Hilton Pearl River to be a spectacular hotel with a great staff and never..."
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"the lobby is on second floor"
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"Make sure noisy college kids aren't staying there when you are."
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"Request one away from the lobby"
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