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The Lodge Resort and Spa

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Traveller (128)
Room & Suite (25)
Dining (5)
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Overview
  • Excellent37%
  • Very good32%
  • Average15%
  • Poor11%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (320)
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Traveller rating
109
105
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37
18
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LanguageEnglish
109
105
48
37
18
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All reviewshistoric hotelresident ghostantique furnitureno elevatorrich historymodern conveniencesthird floorthe main hotelnew mexicorestaurant staffqueen roomthe white sandspool and hot tubelevationkeyalamogordofireplace
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11 - 15 of 317 reviews
Reviewed 2 January 2018

we were booked in a very inferior property and had to leave a day early. It was cold and my husband had developed a health issue. We booked a room for our remaining night at the Lodge and were told that check in was at...More

1  Thank Gayle W
Reviewed 2 January 2018

We have stayed here several times over the past 25 years - and kept coming back because of warm memories. Often - because we were looking for inexpensive - we were in rooms too small; when we were splurging or paying attention, rooms quite adequate...More

Thank Michael B
Reviewed 30 December 2017

The 3 night ($475) stay started with the room not ready at 4:30 when it was check-in at 4pm and full advance payment taken BEFORE I was told my room wasn't ready. A nasty conversation with a bitter manageress finally got me and my wife...More

Thank bobbyszabo
Reviewed 23 December 2017

Cloudcroft is about 8,900ft high. Nice drive up the mountain. Easy check in and parking was right out front. There had been a snow storm the morning of our arrival so things were a bit slippery. No problem it look beautiful. The room is European...More

Thank michaelluna
Reviewed 25 November 2017

We booked a room for three people. When we got there, they sent us to another hotel about half a mile away down the hill near the highway and not actually in the lodge at all. We drove away from the lodge to the other...More

1  Thank IMAdventures
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About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Bar/Lounge
Spa
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Room Service
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Golf Course
Fitness Centre with Gym / Workout Room
Details
Price range
US$129 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$129 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (128)
Room & Suite (25)
Dining (5)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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lovetotraveljb2016
29 November 2016|
AnswerShow all 7 answers
Response from FoxtrotDancer | Reviewed this property |
if you will google the hotel it shows a lot of pictures internally and ex... Foxtrox
0
Votes
MIkerry
14 August 2016|
AnswerShow all 2 answers
Response from Wildbluyonder | Reviewed this property |
Not at all. The A/C is great and there are electrical outlets in more than one place in the room. It is an old hotel of course, built in 1899 but the plumbing and (thank God!) electrical systems are modern. We recharged... More
0
Votes
18 July 2016|
AnswerShow all 2 answers
Response from marypat0823 | Reviewed this property |
We stayed in a king room but it didn't have a view of much of anything except beautiful snow out the window. Really loved this place though. Lots of history and even a ghost. The room was adequate size too.
1
Vote
Room Tips
"Rooms west of the lobby are quiet and away from the dining room."
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"Beautiful setting that lacks the finer amenities it use to have. Returners, prepare to be disappointed."
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"Rooms in winter are COLD. Dress warmly. Don't expect a heated outdoor spa as advertised. It's been..."
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"There is no elevator so if you don't want to climb stairs at 9000 feet, ask for the 1st floor."
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