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Cloudcroft Hotel

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Cloudcroft Hotel
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73 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

shabby, very poor wi fi, no heat need electric heaters in room, overall uncomfortable and pricey since it's the only game in town. On line it looked like a quaint old cowboy hotel, its more like a shabby rooming house with ancient furniture.

1 Thank traveling-images
El Paso, Texas
Level Contributor
200 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 4 October 2016

We decided that we needed a mental health day so we figured we had stayed at the Cloudcroft Hotel before and it would be a good bet, WRONG! We checked in around 4:30 the office closes at 5:00 p.m. As I was carrying luggage up and down to the room they asked if everything was okay and assuming it would... More 

Thank TimWW_ELP

Travellers are raving about these Cloudcroft hotels

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2016 via mobile

My husband planned this vacation on his own and he made a wonderful choice. Little western themed hotel in the middle of this beautiful little village. Spent 4nights here while we day tripped around the area. Staff was very nice and room was clean and tidy. Definitely recommend a trip to Cloudcroft and a stay at the Cloudcroft Hotel.

Thank BKRussell
Nashville, AR
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 July 2016

The flavor of an old west town and hotel. When we arrived there was loud arguing on the sidewalk in front of the Western Bar next door. The room in the hotel was spacious and the staff was very nice and friendly and accommodating. The lavatory and bath tub were not clean, due to some housekeeping staff terminating. This place... More 

Thank starbrite7
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 July 2016 via mobile

I was extremely disappointed by this hotel. For the price, I was hoping for something a little better. The biggest red flag upon entering the room was the sink and bathtub that had clearly missed at least one cleaning (dingy tub with hairs, toothpaste splatter on the faucet of the poorly draining sink, etc.) This made me feel grimy the... More 

1 Thank Cole S
Richardson, Texas
1 review
Reviewed 29 June 2016

This was by far the most disgusting hotel we've ever stayed in. The beds were made, to make it appear that the room had been cleaned, but when we turned down the sheets, there was hair all in them. When we went to the bathroom, there was hair on the tub & toilet, and only ONE bath towel for a... More 

Thank 9034KimA
Houston, Texas
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 June 2016

we booked this room spur of the moment when on our way home I wamted to go to the mountains..we loved the room..i wanted to take a relaxing bath so my husband got on line and found this room, it had a clawfoot tub...very nice after staying where there was only showers..it was small but perfect...it is located in a... More 

1 Thank Kahleesi T
Tucson, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2016

Last minute reservation due to car problems. We arrived around 9:00 p.m. called after hour number. Found keys for one room vs 2 rooms we reserved. After searching for room in main area, called back and learned unit was about a block away on an alley. Finally found room around 10:00 p.m. Quaint but dusty, dead bugs on floor, bulb... More 

Thank dovercat
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 June 2016 via mobile

$145. Charged my credit card one day in advance. Why. Because this is $39 room. Had a room with NO WINDOWS. No AC. It was 90 outside when I checked in. The room was 80+. By midnight it had cooled down to 56 outside. Room was still 83. Should have known something was up when I walked in and there... More 

2 Thank SRQSooner
Roswell, New Mexico
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 May 2016 via mobile

This hotel was wonderful. We enjoyed the rustic, antique feel. The clawed tub was super cool. We walked right over to the Western Bar and enjoyed some drinks and walked right back to the room when we were done. The staff was very friendly and accommodating. We will definitely return. This time with some friends.

1 Thank Mainnet

47 photos of this hotel

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Management photos: Courtesy of the property manager

All Management Photos (25)
View from Room (2)
Hotel & Grounds (10)
Room/Suite (11)
Bathroom (1)
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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Cloudcroft Hotel is centrally located in the heart of Cloudcroft New Mexico. Park and never drive your car again until you are ready to leave. We are within walking distance of mountain hiking, picnicking, art shows, melodramas, fabulous restaurants, shopping and more. In spring, summer, and fall we have hotel bicycles for you to cruise the village and picnic baskets are available to all guest. ... more   less 

Additional Information about Cloudcroft Hotel

Address: 306 Burro Ave, Cloudcroft, NM 88317
Region: United States > New Mexico > Cloudcroft
Price Range: $157 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cloudcroft Hotel 2*
Number of rooms: 18
Reservation Options:
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Questions & Answers

Questions? Get answers from Cloudcroft Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“better options a few miles down the road”
 of 5 bubbles traveling-images, 24 Nov 2016 | Read review
“Read the review not too sure there is a good one. Bring your own cleaning supplies.”
 of 5 bubbles TimWW_ELP, 4 Oct 2016 | Read review
“Esther will try to accommodate you. There are stairs to climb.”
 of 5 bubbles starbrite7, 17 Jul 2016 | Read review
“there is one or two rooms with balconys,,,ask the hostess when booking...”
 of 5 bubbles kahleesit, 28 Jun 2016 | Read review
“Room 1 is large and has a nice view out the front balcony.”
 of 5 bubbles andrewhV3517ZU, 10 May 2016 | Read review
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