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Holiday Inn Express & Suites Gallup East

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#11 of 34 Hotels in Gallup
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1 room 2 adults 0 children
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Holiday Inn Express & Suites Gallup East
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266 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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Olathe, Kansas
Reviewed 2 weeks ago

My wife and I recently took a memory trip over Route 66 and had the pleasure of staying at the Holiday Inn Express in Gallup, NM. It was by far the cleanest and friendliest one we have stayed at in years. We always stay at HI Expresses when traveling and even when they are a few years old they lack...

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Helpful?
Thank M8288UMdavidd
Anna C, General Manager at Holiday Inn Express & Suites Gallup East, responded to this review

M8288UMdavidd- Wow!! Thank you for taking the time to write a review on our property! We sincerely appreciate your kind words! Our team strives for excellence and we are happy to hear you enjoyed your time with us! I hope we will see you again in the future! All the best! Anna

Selah, Washington
Reviewed 4 weeks ago

We reserved a room with 2 queen beds because there was an indication that a King was not available. When we arrived I requested a King, if available. We were put in a King room with a sofa, refer and microwave. We appreciate the accommodations that we are given when possible.

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Helpful?
Thank Candi B
Anna C, General Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Candi B- Thank you for your review!! We are happy that you were pleased with your upgrade! We hope to see you again in the future!! Safe Travels! Anna C.

Torreon, Mexico
Reviewed 4 weeks ago via mobile

great location of I-40 and dennys located next door...plus casino down the street....lots of construction in neighborhood but wasnt an issue for me...great sized tv was nice...i love cinnamon rolls in the morning...would stop here again!

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Helpful?
Thank 77mockmotorspitcher
Anna C, General Manager at Holiday Inn Express & Suites Gallup East, responded to this review

77mockmotorspitcher- Thank you for your review!! We are happy to hear you enjoyed your stay and enjoyed the amenities that we have to offer! We look forward to seeing you again in the future!! All the best, Anna C.

Wilkes-Barre, Pennsylvania
Reviewed 25 March 2017

Relatively new, clean, cookies available in the lobby, lots of channels on TV available Coffee in lobby was lukewarm at best and undrinkable Lots of noise from I40 highway Did not offer water or points, to members Informed that this hotel does not offer this perk to gold elite members while others we have stayed at do in fact make...

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Helpful?
Thank Globalcomic
Anna C, General Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Globalcomic- I am sorry to hear you did not enjoy your stay with us. If you wouldn't mind giving me a call at the hotel directly, I'd like to get more information about your stay. We do offer points and water to our rewards members, so I would like to make sure you got yours for your stay. I look...

Tustin
Reviewed 9 March 2017 via mobile

Came here for a good night's sleep. Asked for something away from freeway. I sleep with the windows open and cannot stand freeway or jet noise. She said okay. Well, all rooms face, at least partially, the freeway. Semis constantly bouncing up and down over potholes. Plus they are building a hotel next door. If there is no construction noise...

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Helpful?
Thank Mark24k
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear Mark24k, Thank you for staying with us and for letting me know about your experience. Guest satisfaction is of the utmost concern to our hotel and this property is committed to provide comfortable and superior accommodation. Your candid feedback about the level of noise which resulted to a poor sleep quality has been seriously taken into account. Please accept...

Kure Beach, North Carolina
Reviewed 4 March 2017 via mobile

Brand new Holiday Inn Express: - very clean - courteous staff - Easy on/off I-40 - we were upgraded to a suite for single room rate - Denny's Restaurant is next door Not enough electrical outlets for chargers.

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Helpful?
Thank Judy S
Reviewed 28 February 2017 via mobile

The hotel is pet friendly a big plus for us. The room was spacious, quiet had a fridge, microwave and Kureg. Did not hear the trains or the highway. My only complaint was a noise that sounded like water running when we turned the heat off and my husband said he could smell a faint odor of dog pee (...

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Helpful?
Thank Liz G
San Antonio, Texas
Reviewed 23 February 2017 via mobile

Due to construction parking at this hotel is abysmal. Thankfully that won't be a situation forever. Chicken with quick fast and friendly. I was upgraded as I am staying only one night and in the highest level of their rewards program. You'll notice in some of my other reviews I also mention getting upgraded, however in this hotel what stood...

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Helpful?
Thank Donna B
Utah
Reviewed 14 February 2017

Stayed here again after checking out more recent reviews since my last visit. It was very fine. Conveniently located off I-40 and near restaurants and gas stations. Greeted courteously, great beds and bedding, cooling worked perfectly, good TV channels so I could watch The Walking Dead premiere, very nice breakfast area and good food, very clean, good lighting. Couldn't find...

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Helpful?
Thank Moniquepeep
Anna C, General Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Moniquepeep- Thank you for your review! We appreciate your loyalty to our hotel! We are happy to hear you enjoyed your time with us & were able to catch TWD premier! Our USA Today's are located in the lobby, near the breakfast area. I apologize if we were out! I hope you'll choose to stay with us again if you're...

Reviewed 30 January 2017

This hotel was a good HIX lodging experience. HOWEVER, when reviewing my credit card charges from the trip I saw the charge was $10.00 more than the amount I signed for on the receipt. I contacted the front desk who said "they ALWAYS do that" and the charge would be credited back "later". It has been a week and there...

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Helpful?
Thank Jan S
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear Jan S, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to address this with you further and have sent you a private message in an effort to obtain more information. I look forward to hearing back from you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites Gallup East

Address: 3850 East Highway 66, Gallup, NM 87301
Region: United States > New Mexico > Gallup
Price Range: $158 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Gallup East 2.5*
Number of rooms: 91
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Hotel Style:
#3 Family Hotel in Gallup
#3 Business Hotel in Gallup
#5 Romantic Hotel in Gallup
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Gallup East staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Gallup East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room I am sure is outstanding.”
M8288UMdavidd, 16 Apr 2017 | Read review
“Even though we do not travel with animals, they have a floor dedicated to guests with animals. .”
276candib, 2 Apr 2017 | Read review
“Ask for a room away from the highway, check prices of other hotels before booking”
Globalcomic, 25 Mar 2017 | Read review
“Get one away from the highway”
90kmeyer, 29 Dec 2016 | Read review
“Just off the interstate, rooms are great, staff is very helpful”
rock9215, 17 Nov 2016 | Read review
5 of 5