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Red Lion Hotel Gallup

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Red Lion Hotel Gallup
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195 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Phoenix, Arizona
Reviewed 24 August 2016 via mobile

like the cleanliness, location, etc. BUT hot portion of free breakfast is always cold and NEVER any juice in machine, only coffee and tea but many people don't drink either. So should at least offer other FREE options, ie: COLD soda, milk.

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Helpful?
Thank forensicprofilerx2
Phoenix, Arizona
Reviewed 7 August 2016 via mobile

Spent four nights at this hotel on business. Have been traveling to Gallup for the past 20 years. Great value, room was clean and well maintained. Some Hotel guests had pets. Folks that stayed at Hotel were mainly working people doing jobs in Gallup, some traveling families, and I am a senior citizen. Housekeeping was excellent. Place was quiet, no...

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1Thank N W
College Station, Texas
Reviewed 3 August 2016 via mobile

I would not stay here. We left immediately and kept driving thru the night to avoid staying here. The front desk was so rude that we just left. When I found the bugs, we were done figuring that the front desk would do nothing. She gave us the wrong floor number, wrong room number (which was already occupied), wrong wifi...

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1Thank Colette C
Gallup, New Mexico
Reviewed 1 August 2016 via mobile

This hotel is older but has a lot of life left! Rooms were very clean. Breakfast was free and served restaurant style. Eggs, bacon, hashbrowns, cereal, toast, juice, milk, coffee. Staff was very friendly and helpful. Felt safe as we were two girls road tripping! Would definitely stay again. GREAT price! Only $59! And rooms were HUGE!

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1Thank safariroadgirl
Tempe, Arizona
Reviewed 8 July 2016

I have a family of eight and made reservation through Hotel.com. Check in July 02 thru July 5, 2016. We have experience, the bed are not queen beds, it is full size bed. you notice by the oversize headboard is queen and manager stated it was queen size bed, the A/C for both room was leaking and staff advise it...

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Helpful?
1Thank lenoreyazzie
Management response:

The water in the city had been turned off. This causes everyone's water to run a yellowish color until the mud, etc., gets out of the pipes that leaked in, during the water shut off for repairs. All our headboards are the same size, queen and king mattresses. When the A/C is put down all the way, it freezes up...

Reviewed 8 July 2016

Basic hotel. Just a place to rest your head and close your eyes. If you are expecting more, go somewhere else. The pool and hot tub have not been functional the last two years. Don't understand why they still advertise that they have them. Breakfast is included with your stay and it's decent. I think for the money and the...

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Helpful?
Thank Lisa S
Management response:

Thank you for taking time to give a review, we do appreciate it. I hope with the new ownership, we will be able to start the rehab and get our pool working again. Thank you

Reviewed 4 July 2016 via mobile

Very short stay as we got in late and left fairly early. Hotel is run down, but clean. We missed a majority of the breakfast as it was picked through by the time we went downstairs at 9:30 so go early! There are no elevators so keep that in mind when you need to haul your luggage up the stairs....

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Helpful?
Thank Frank V
Management response:

I have spoken to my housekeeping staff. I advised them to gently close the door in the future. Thank you for taking time to let me know. I have forwarded your response to my company, regarding you pillows, etc. Thank you ,

Chicago, Illinois
Reviewed 2 July 2016 via mobile

The hotel staff was friendly throughout stay. The room was fresh and clean. AC unit was working great. Extended cable channels. Carpet, bedspread, bathroom all exceptionally clean and well kept. Cab service for city is basically some person working out of home. Not dependable and over priced. The manager was kind enough to give us a ride to get food,...

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Helpful?
Thank Paul191
Management response:

Thank you for your kind remarks, we do appreciate it.

DeSoto, Texas
Reviewed 28 June 2016

It was 10:30p when we arrived to the Red Lion Hotel -- after making the reservation over the phone about 6 hours earlier in route of moving to Texas from Nevada. It was surprisingly busy with only ONE desk clerk. The young lady was frustrated and a little short tempered-but it was understandable--she was by herself. She said she asked...

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Helpful?
Thank Peggy G
Management response:

I am sorry about the check in. Usually one person is fine, however, sometimes everyone seems to enter at the same time. I will speak to our management company about getting additional help at the front desk in the future. Thank you for letting us know, that is the way we make changes.

Gallup, New Mexico
Reviewed 11 June 2016

When first going through the front doors, there's an emptiness feeling, gloomy look and just a place that doesn't feel comfortable. The wall behind the front desk has a hole, the ceiling and walls looks like its about to fall a part, the paint is bad. There is no restaurant inside anymore, there's a smell through out the place. Looking...

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Helpful?
Thank David M
Management response:

With the new owners, we are getting rehab ready. We understand there is a lot of upgrading that needs to be completed. Thank you for taking the time to respond.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Red Lion Hotel Gallup is located in Gallup NM which is in the middle of the Navajo Nation, directly on Historic Route 66. Just moments away you will find the Red Rock State Park and Museums as well as Gallup Cultural Center. The property is located on the west side of Gallup off Exit 16: proceed then to Historic 66 eastbound for .25 Miles. The Red Lion Hotel Gallup features 126 guest rooms and suites featuring Red Lion's signature plush Sealy pillowtop bedding, premier bath amenities, complimentary wi-fi, in-room coffee, hair dryer, microwave, refrigerator, executive desk and chairs. Our beautiful full service hotel features New Mexico Steakhouse for delicious onsite dining. The Red Lion Hotel Gallup surrounds a beautiful garden atrium. The hotel features 9,000 square feet of meeting space that can accommodate up to 400 people. We also offer Red Lion's signature Roaring Start Breakfast Buffet. ... more   less 

Additional Information about Red Lion Hotel Gallup

Address: 3009 W Historic Highway 66, Gallup, NM 87301-6813 (Formerly Gallup Inn & Suites)
Region: United States > New Mexico > Gallup
Price Range: $91 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Lion Hotel Gallup 2.5*
Number of rooms: 126
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Also Known As:
Best Western Hotel Gallup
Gallup Best Western
Best Western Gallup
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Questions & Answers

Questions? Get answers from Red Lion Hotel Gallup staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not check in!1”
 of 5 bubbles lenoreyazzie, 7 Jul 2016 | Read review
“Ask for a non-smoking room because the smoking rooms stink.”
 of 5 bubbles lisasZ5296NP, 7 Jul 2016 | Read review
“Don't stay”
 of 5 bubbles R9813FYdavidm, 11 Jun 2016 | Read review
“Ask what amenities are actually available when you reserve”
 of 5 bubbles byronnack, 19 Mar 2016 | Read review
“Hard to find but it is worth looking. Gallup is very spread out.”
 of 5 bubbles H2425GDdavidb, 17 Mar 2016 | Read review
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