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Stayed here a couple times under the Value Place brand. We arrived late, just before the desk clerk was about to leave for the evening, but she was kind enough to stay and help us check in. We reserved a suite with two full beds...More
Response from Heather L, Guest Relations Manager at WoodSpring Suites Las CrucesResponded 26 June 2017
Thank you very much for the thorough review. I'm sorry you didn't enjoy stay enough to recommend us or come back. But we value all guest feedback and take everything into consideration when we re-evaluate our processes. We wish you well on your future travels.
I am a contractor that works on electrical utilities so I decided to stay here for a week, attracted by the discounted rates. It worked out to $30 a night and there was a stove top, so hey, why not try to help out the...More
Thank Seth P
Response from Heather L, Guest Relations Manager at WoodSpring Suites Las CrucesResponded 17 May 2017
Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing WoodSpring Suites.
This is an extended stay hotel, it isn't for someone who is staying 1 night. We were meeting friends for dinner so after checking in we planned to drop our luggage in our room and leave for dinner. The first thing I noticed was there...More
Thank Connie C
Response from Heather L, Guest Relations Manager at WoodSpring Suites Las CrucesResponded 12 April 2017
Thank you for providing us with this useful feedback. We have shared your comments with the appropriate departments so that we can continue striving to create exceptional stays for future guests. Thank you again for staying with us and we look forward to welcoming you...More
The wireless service cuts off about every 5 minutes. There are no lamps by the bed for reading and no desk lamp. Sink stopper broken. If you need reliable wireless then you need a better hotel. If you like to read while in bed or...More
Response from Heather L, Guest Relations Manager at WoodSpring Suites Las CrucesResponded 27 February 2017
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your...More
I spent two days at this hotel and Claire the manager made sure whatever I needed was taken care of. Every time I arrive she goes out of her way to ensure my stay is a great one. Thank you for such great service.More
Thank brian j
Response from Heather L, Guest Relations Manager at WoodSpring Suites Las CrucesResponded 12 January 2017
We are thrilled to hear you enjoyed your stay at WoodSpring Suites. No matter what brought you to WoodSpring Suites, we are glad that you encountered our respectful, helpful and friendly team that is dedicated to making your stay live up to your standards. Thank...More
US$40 - US$66 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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