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Hotel Encanto de Las Cruces

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Traveller (295)
Room & Suite (66)
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Overview
  • Excellent59%
  • Very good23%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
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Additional information
Offers from Hotel Encanto de Las Cruces
Offers & Announcements: 20% Offer!
Offers from Hotel Encanto de Las Cruces
Offers & Announcements: 20% Offer!
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,217)
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1,200 results
Traveller rating
693
275
139
62
31
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Time of year
LanguageEnglish
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693
275
139
62
31
Show reviews that mention
All reviewsgarduno's restauranthighly recommend hotelnew mexicopool areaon site restaurantroom servicebeautiful hotelspanish stylechain hotelsfront desk staffrooms are largestaff was friendlycoltonjonlobbyazullas
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1 - 5 of 1,200 reviews
Reviewed 4 days ago

We went to a presentation with 'free gourmet dinner". Although the food was good and the waiter very professional, service bit rocks. Time from delivery of very small salad to delivery of entree was almost an hour. Entree portions very small. Beverages iced tea and...More

Thank Susan2904
Hotel's Favourite
Reviewed 5 December 2017 via mobile

We were driving highway 10 and needed a place to sleep. Hotel Encantó was a little out of our way but took a chance anyway. What a deal! Fantastic place, great staff, nice restaurant with a happy hour! Had a very nice dinner and breakfast...More

1  Thank K2675EEmariag
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 8 December 2017

Dear K2675EEmarlag, We are so happy that you went out of your way and gave us the opportunity to serve and showcase our beautiful property and the great staff we have to offer. We hope to have you as our guest again if you are...More

Reviewed 5 days ago

What a great hotel. The front desk was so accommodating in welcoming us and offering to show us around. We had an issue with our keys not working but they resolved it immediately and gave us a new room. We had our pick which view...More

Thank Cindy H
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 2 days ago

Dear Cindy H, We are so pleased to hear that you had a wonderful and welcoming experience during your recent visit with us. It is with great pride to say we are fully dedicated in ensuring each and every guest is provided with a memorable...More

Reviewed 1 week ago

I really, really looked forward to staying here on our way to White Sands (which by the way is 40 mins away). We were greeted by a welcoming front desk clerk, who gave us a tour of the property, told us about the distinct features...More

1  Thank zleos377
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 2 days ago

Dear zleos377, We appreciate and value your comments regarding your previous visit with us. I would like to offer my sincerest apologies for inconveniences you encountered over the duration of your stay. Please know that we have addressed your concerns and we hope you allow...More

Reviewed 1 week ago via mobile

Husband and I flew out to Las Cruces to visit White Sands National Park. Called ahead to Hotel Encanto to make sure it was close to the park. Woman on the phone told me it was a five minute drive. What she failed to mention...More

2  Thank Khatsuke
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 2 days ago

Dear Khatsuke, Thank you for sharing your experience with us from your most recent visit. I would like to speak with you in more detail about your reservation process as that is not a typical experience we deliver. If you could please contact me directly...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$103 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (295)
Room & Suite (66)
Dining (22)
Pool & Beach (16)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kim J
17 November 2017|
AnswerShow all 4 answers
Response from Alex S | Property representative |
Hi Kim J, After reviewing the website, there is no current public transportation to White Sands. I would recommend renting a car, which will run you about $40 for a day. We will be happy to provide you with directions. You... More
0
Votes
SJRCPA
28 July 2017|
Answer
Response from Alex S | Property representative |
Hi SJRCPA, We have designated smoke areas outside near the front entrance and outside near the banquet hall entrance.
1
Vote
Margaret D
1 September 2016|
Answer
Response from Amanda R | Property representative |
Hi Margaret, We do have special rates that we could possibly apply for your upcoming reservation depending on specific dates and availability. Please call me directly at 575-532-4208 so we can discuss dates and rates for... More
0
Votes
Room Tips
"Pet friendly."
Read review
"Rooms on floor 2 have vaulted ceilings"
Read review
"Make sure not to get a room by the elevators"
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"We had the mountain view which was plenty good."
Read review
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