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Hotel Encanto de Las Cruces

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Hotel Encanto de Las Cruces
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995 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Encanto de Las Cruces
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Showing 983: English reviews
Allentown, Pennsylvania, United States
Reviewed 3 weeks ago via mobile

This was a fine place to stay for the night with my dog. It was in need of some updating and that may be a factor in a once grander hotel yielding to allow dogs. It worked for me, so I'm not complaining. The staff was very kind.

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Helpful?
1Thank Lisa T
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Lisa T, Thank you for taking the time to share your comments about our property. We value each and every review we receive and we appreciate your honesty. We hope to have you again as our guest.

Memphis, Tennessee
Reviewed 3 weeks ago

The best thing about this trip was the amazing staff. I travel a lot, and this was by far the most caring, proactive, warm and welcoming staff I've encountered -- to a person. I really felt like I was treated like a valued family member. From the front-desk staff, to the restaurant waiters, to the gift shop staff (such as...

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Helpful?
Thank traci996
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear traci996, I enjoyed reading your review as you mentioned the best part of your staff was our staff. It is our goal for our guests who arrive to leave as part of our family and excited to come back and visit us again. Thank you for taking the time to share your experience and we are glad we were...

Reviewed 3 weeks ago via mobile

Stayed here for a week and it was great! Megan filled some extra requests for my room and was very friendly. Nicolette had suggestions on a few places I might like and called dominos and ordered for us. And was also very friendly. Overall great place to stay with high quality staff and nice rooms.

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Helpful?
Thank Paul G
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Paul G, Thank you for sharing your 5 star experience during your recent stay with us here at Hotel Encanto. We are happy to hear that Megan and Nicolette from the Front Desk went above and beyond for your requests. We hope to see you again as our guest soon!

Reviewed 3 weeks ago

I recently visited Las Cruces with family. We had stayed at this hotel in the past and it was fantastic, however, if it's possible, it was even better this time! The only improvement I would make is to have coffee and some sort of breakfast item in the lobby. When we visited previously, they had pastry one day and yoghurt...

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Helpful?
Thank gcbmoh
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear gcbmoh, Our first reaction is WOW! Thank you so much for sharing this with us as we enjoyed reading your review. We are always looking for ways to improve our service and creating memorable experiences for all of our guests who visit our property. Thank you for mentioning the service you received from our staff including the front desk,...

Roswell, New Mexico
Reviewed 4 weeks ago

I have stayed here before the major renovation a few years ago. The renovation was a huge success and the pool area is gorgeous. The front desk clerk was friendly and efficient. I reserved a jacuzzi suite and the tub was very nice. Great to relax in. The rooms either face the mountains or the city. It is an historic...

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Helpful?
Thank rowtreeman
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear rowtreeman, Thank you for taking the time to share your recent stay with our fellow TripAdvisor readers and also for the beautiful pictures. We are so happy to hear you enjoyed our updated outdoor area and for mentioning the service you received. We hope to have you as our guests again soon!

Reviewed 4 weeks ago via mobile

A great hotel with wonderful staff and amenities. Easy check, restaurant on site and mall less than a block walk. Outdoor pool and hot tub open until 10 pm. Great central location for a weekend visit.

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Helpful?
Thank Ritterf1
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Ritterf1, Thank you for rating Hotel Encanto with 5 stars! We sincerely appreciate and value any feedback we can receive from our guests and community. We hope to have the opportunity to have you as our guest again!

Reviewed 4 weeks ago via mobile

Wonderful staff, clean rooms, lovely pool area, and great views of mtns depending on the room. One of the best places in town to stay as far as hotels are concerned. Convieniently located... highway, shopping, and local restaurants.

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Helpful?
Thank Robin M
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Robin M, We sincerely appreciate you taking the time to share your experience with our TripAdvisor readers. We are happy you enjoyed your stay and we hope to see you again soon!

Reviewed 4 weeks ago via mobile

Great hotel! I would recommend this hotel for anybody looking for a hotel that offers great service and beautiful rooms. I really enjoyed the workout facilities and the cookies they gave out. If your coming to Las cruces I wouldn't stay anywhere else!!

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Helpful?
Thank Sean D
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Sean D, We appreciate you sharing your experience and recommendation for our property! We are glad you enjoyed our fitness center and our cookies that are made fresh daily! We hope to see you again soon!

Matteson, Illinois
Reviewed 5 weeks ago

You almost appear to step back into the charm of old Mexico based on the decor of the hotel lobby and rooms. Staff is very attentive and friendly. They make you feel very welcome. We traveled with two dogs and they were given just as much attention as the humans when we checked in! The only negative was the lighting...

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Helpful?
Thank Beaglesx4
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Beaglesx4, We sincerely appreciate your wonderful 5 star review of our property and for mentioning the service you received from our staff. Thank you for mentioning the lighting, as you felt it could have been better. We will share your comments with the appropriate departments to see how we can improve during your next visit with us. We hope...

Dallas, Texas
Reviewed 12 January 2017 via mobile

Exceptional service and lovely accommodations. Wonderful stay and friendly staff. Entire staff was outstanding! A wonderful place! Highly recommend. Beautiful pool and accommodations. Bonus: Pet friendly!

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Helpful?
Thank 566guest
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear 566guest, We genuinely appreciate you taking the time to leave a review of your recent stay with us here at Hotel Encanto. Thank you for mentioning the service you received from all of our staff as your kind comments will be shared with our team. We hope to have you as a our guests again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more   less 

Additional Information about Hotel Encanto de Las Cruces

Address: 705 South Telshor Boulevard, Las Cruces, NM 88011 (Formerly Hilton Las Cruces)
Region: United States > New Mexico > Las Cruces
Price Range: $166 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Encanto de Las Cruces 3.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hilton Hotels Las Cruces
Hilton Hotel Las Cruces
Encanto Las Cruces
Hotel Style:
#6 Business Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Encanto de Las Cruces staff and other travellers.
2 questions
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Questions? Get answers from Hotel Encanto de Las Cruces staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the pool, which can get pretty loud. Perhaps avoid if possible, though a nice view”
 of 5 bubbles sgc9487, 12 Feb 2017 | Read review
“I always ask for a quiet room.”
 of 5 bubbles BackRoadsCalifornia, 11 Feb 2017 | Read review
“Loved the 1st floor convenience”
 of 5 bubbles Raygunnn, 4 Feb 2017 | Read review
“Ask for a corner room with a view of the Organ Mountains. Super beautiful AND quiet.”
 of 5 bubbles C132ZRnancyc, 30 Jan 2017 | Read review
“Rooms on the 7th floor facing the pool are great to watch the city of Las Cruces!”
 of 5 bubbles gcbmoh, 23 Jan 2017 | Read review
5 of 5