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Hotel Encanto de Las Cruces

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Hotel Encanto de Las Cruces
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1,029 Reviews from our TripAdvisor Community

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Showing 1,017: English reviews
Gold Canyon, Arizona
Reviewed 18 July 2014

My husband and I stopped at the Hotel Encanto, Las Cruces, NM, for the first leg of our trip through New Mexico. This is an older hotel, however kept very clean. Located across the street from the Mall and within walking distance to restaurants, etc. The staff was very polite, from the front desk to the waiter at the restaurant....

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Helpful?
Thank AZcartrip
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear AZcartrip, Thank you for making us aware of the issues during your stay at Hotel Encanto de Las Cruces. We are happy to read that you found our location ideal and for mentioning the service that our staff extended to you. I apologize for the miscommunication on the safes, we however offer safe to our guest at the Front...

Thatcher, Az
Reviewed 16 July 2014

This was an awesome place to stay. The rooms were very clean and the hotel staff was very attentive to our needs. We attended my son's wedding here and that was also very well done. I highly recommend this hotel.

Review collected in partnership with this hotel
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Helpful?
Thank Conway C
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear Conway C, Thank you for taking the time to post your comments. We are happy you enjoyed your stay with us. We are very thrilled that your son's wedding was also a success. Hotel Encanto appreciates all your recommendations. We look forward to welcoming you back. Congratulation!

London, United Kingdom
Reviewed 15 July 2014

We have stayed here at least three times while visiting friends in Las Cruces. The rooms are large and love the furniture. The rooms have always been clean. Great A/C and of course I cant forget free internet They really need to up date the TV but since I am not a big TV watcher I was just happy it...

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Helpful?
Thank HowieEmbry
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear HowieEmbry, It was wonderful to welcome you back! We thank you for taking the time to share your experience with TripAdvisor. We truly appreciate that you choose Hotel Encanto to stay at when travel to the area to visit friends. I am happy that you mention that you find our rooms to be clean and you love our furniture....

santa fe,nm
Reviewed 15 July 2014 via mobile

Hotel Encanto de Las Cruces is A comfortable hotel with an outdoor resort like feel. The hotel went above and beyond to make us feel like special guests. The pool area was a relaxing atmosphere. The comfortable seating, umbrellas and fireplace were an added bonus to the overall poolside experience. The hotel was in a great location. It was close...

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Helpful?
Thank hdoerner
hotel705, Diana Peru- Director Of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear hdoerner, Thank for sharing your experience with TripAdvisor Readers. We appreciate your positive feedback and excited to read that you had a wonderful stay. We are happy that you had the opportunity to enjoy the new pool area, we also appreciate the comment that it had a "resort feel". We hope that you will be visiting again soon.

Placitas
Reviewed 14 July 2014

Love the new pool area but after 10:00 p.m. the noisy kids should have been told to leave or at least be quiet. Since I have to use up 200 characters in order to submit this review I hope this will do the trick. If not, then I'll just have to bag the review.

Review collected in partnership with this hotel
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1Thank PlacitasBob
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear PlacitasBob, We thank you for the five star review. We excited to read that you enjoyed our pool area. I apologize that after 10pm we still had guest in the area. We appreciate that you have brought that to our attention. We hope that you will be visiting soon.

New York
Reviewed 13 July 2014

Let me begin by acknowledging that the Hotel Encanto does have a wonderful staff, a lovely updated pool area, and a very convenient location. All of this being said, upon my arrival, I had to request to be moved to a different room because my original room was not cleaned properly, had an old grainy/staticky box television (circa 1990s), a...

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Helpful?
2Thank Gobdashsiesta
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear Gobdashsiesta, Thank you for taking the time to post your review on TripAdvisor. We are happy to read that our staff offered you great customer service during your stay and you found our location to be ideal. I apologize that we did not meet your expectations. We will continue to upgrade our rooms and have several projects in the...

Orlando, Florida
Reviewed 10 July 2014

The inside of the hotel is gorgeous, we took so many pictures within the hotel itself. Our room was clean and comfortable. We ate at the hotel restaurant multiple times (try the Green chile!). The staff all around the hotel was very pleasant. Loved the new pool and outdoor area, my teenagers were in the pool multiple times a day...

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Helpful?
1Thank Karen M
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear 18Karens_Garden, Thank you very much for the five star review! We are excited to read that you loved your stay. Our pool area has definitely been a highlight this season we appreciate all of your feedback. We hope that you will be traveling down to Southern New Mexico again soon. Warm Regards. Diana Peru

Kelso, United Kingdom
Reviewed 9 July 2014

We stayed one night at this elegant and charming hotel. The hotel is amazing and like a little oasis - Loved the way the inside of the hotel looked like a small spanish street with a fountain and restaurant. The rooms were amazing too - the decor being an old colonial spanish style. We arrived quite late so didn't manage...

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Helpful?
Thank Karen_Tam
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear Karen_Tam, Thank your for the five star review. We appreciate all the positive feedback that you have shared. We strive for all of our valued guest to have a cultural experience and by reading your comments I feel that the team achieved that. And thank your for mentioning the service that our staff offered to you. We hope while...

Houston, Texas
Reviewed 3 July 2014

This hotel was amazing. My family, who complains about everything in hotels actually could not find a thing to complain about. First impression of the hotel is amazing, you walk in and the and decor look very Old Spanish, and New Mexican at the same time. If we were not so tired i would have taken a lot of photos...

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Helpful?
Thank LinneGQ
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear LinneGQ, Thank you for posting your comments with TripAdvisor on your recent stay at Hotel Encanto. We are excited to read that you enjoyed your stay from the moment that you walked into the building. We appreciate that you mentioned George, he is definitely on of our Super Stars. Its great to read that we are on the top...

Santa Fe, New Mexico
Reviewed 30 June 2014

Staff was cordial and very helpful. The hotel is very nice and the rooms are clean and very comfortable. The location is excellent, easy access to the mall and the freeway. I highly recommend this hotel

Review collected in partnership with this hotel
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Helpful?
Thank Viana L
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear Viana L, Thank you for sharing your experience with TripAdvisor. We are excited that we met your lodging expectations. We appreciate your feedback and we hope that you will be visiting again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more   less 

Additional Information about Hotel Encanto de Las Cruces

Address: 705 S Telshor Blvd, Las Cruces, NM 88011-4690 (Formerly Hilton Las Cruces)
Region: United States > New Mexico > Las Cruces
Price Range: $175 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Encanto de Las Cruces 3.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hilton Hotels Las Cruces
Hilton Hotel Las Cruces
Encanto Las Cruces
Hotel Style:
#6 Family Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Encanto de Las Cruces staff and other travellers.
2 questions
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Questions? Get answers from Hotel Encanto de Las Cruces staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm.518 had a great pool view and was super comfey so I stayed an extra night!”
junim00n, 14 Apr 2017 | Read review
“We were in a spacious, beautiful suite”
JenniferL989, 14 Apr 2017 | Read review
“If you are going to the Pan American Center, take a taxi. Make sure to get a room overlooking the pool area”
ceedeeo2015, 12 Apr 2017 | Read review
“Ask for a top floor not on the main road for a quieter room”
CTGirl2013, 5 Apr 2017 | Read review
“My corner room meant no neighbors walking past my door while I slept.”
mattm772, 4 Apr 2017 | Read review
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