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Hotel Encanto de Las Cruces

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Hotel Encanto de Las Cruces
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1,029 Reviews from our TripAdvisor Community

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Showing 1,017: English reviews
Alamogordo, New Mexico
Reviewed 15 June 2014

By Laura Haese , June 11, 2014 I stayed at this hotel for an educational conference. My room was clean and the bed was quite comfortable. The common areas like the lobby and pool are also stunning! The staff was quite accommodating during my early (12:30 pm) check-in. Checking out was very easy also,

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Helpful?
Thank Haese L
hotel705, Diana Peru- Director of Operation at Hotel Encanto de Las Cruces, responded to this review

Dear Haese L. We appreciate the five gold star! We are happy that you enjoyed your stay while attending a conference. We were happy that we were able to accommodate your early checkin. Its absolutely wonderful that you enjoy the pool area. We look forward to your next visit.

Truth or Consequences, New Mexico
Reviewed 14 June 2014

There was no bathroom fan in my room and the gas leaf blower going for well over an hour was bothersome, but overall this was an extremely pleasant stay. Room ac/heater was central and quiet, unlike those units mounted under the window or high up on the wall. Nice big shower/tub with excellent rain shower head and plenty of pressure....

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Thank newmexicoonline
hotel705, Amanda Roberts- Reservation Supervisor at Hotel Encanto de Las Cruces, responded to this review

Dear Paula Rich, Thank you for your wonderful review you have given our property, we are so proud of the renovations we have created to provide the ambiance you were speaking of. Thank you for providing some recommendations as we will consider adding more menus to our pool area and rooms. We appreciate any recommendations that may help our guests...

Albuquerque, New Mexico
Reviewed 13 June 2014

The room was great and the service was excellent!! Everything we needed was there. They even brought us a refrigerator and microwave. We could not have asked for better service. We would love to come back and we will recommend it to our friends!

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Thank Montoya B
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear Montoya B, Thank you for the great review, it is wonderful that we met you lodging expectation. It is exciting to read that our staff wowed you with service! We strive for each guest to have a memorable cultural experience. Hotel Encanto de Las Cruces appreciates all recommendation to friends and family. We look forward to welcoming you back...

Rhode Island
Reviewed 13 June 2014

I have stayed here many times on business and actually go out of my way to come here instead of staying in El Paso. I would say that the basics have dropped a little and the only reason I mention it is because I want to come back many times more. Service was great but the room was missing soap...

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Thank ExecLadytraveler
hotel705, Amanda Roberts- Reservation Supervisor at Hotel Encanto de Las Cruces, responded to this review

Dear Misty Mcginnes, We are truly grateful to be your destination hotel while you are visiting Las Cruces, NM! We apologize your expectations were not fully met during your recent stay with us, as we will research why basic amenities were not set in your room. We strive to provide the most accommodating and pleasant service to our guests and...

Ancho
Reviewed 10 June 2014

Poor room electronics (TV's), no refrigerator, no hair dryer, no vending machines, no guest book in room. Beds were poorly made and had to be remade to be of any use to the room guest. Clock radio was set on wrong time and there was no easy way of changing.

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Thank Guss G
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear Gus G. Thank you for taking the time to post your review on your stay at Hotel Encanto del Las Cruces. We appreciate you feedback and it seems that we have failed at meeting your expectations. We would have been able to resolve a majority of your issues back contacting the Front Desk. Refrigerators are available upon request and...

Phoenix
Reviewed 8 June 2014

Love the new pool and spa. Only wish that the area was designated as "No smoking". My pillows were a bit hard, but otherwise the accommodations were as great as I have come to expect. Looking forward to next vistit.

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Thank thecwd
hotel705, Lane Fulps- Front Desk Agent at Hotel Encanto de Las Cruces, responded to this review

The CWD, Thank you for the 5 star review, and for being a frequent guest to our illustrious hotel. We are pleased to hear that you enjoyed our recent renovations, including the pool and the out door patio. Thank you also for mentioning the spa, it is a great addition to our hotel that we are proud to offer to...

Reviewed 7 June 2014 via mobile

Had a wonderful stay everything was great the tv in my room was outdated getting hd flat screens would make it perfect... the restaurant was good even though they were understaffed our waiter was very good

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Thank Oswaldo N
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear Oswaldo N, Thank you for taking the time to share your recent experience with TripAdvisor Readers. We truly appreciate the feedback. We will continue to upgrade all areas of the hotel to best fit the needs of our valued guest to make for a perfect experience. We hope that you will be visiting us again soon. Take care.

Albuquerque, New Mexico
Reviewed 6 June 2014

I truly enjoyed my stay. I loved everything about it. The pool area was awesome and relaxing. Great view! Great location. I especially liked that when I went to sleep it was so nice & quiet! Can't wait to return.

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Helpful?
Thank Armendariz M
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear Armendariz M, Thank you for choosing Hotel Encanto when traveling to Southern New Mexico. We are happy to read that we met your lodging expectations. It is wonderful that you were able to rest and relax both by the pool and in your sleeping room. We hope we have the opportunity to welcome you back soon.

Las Cruces, Chile
Reviewed 6 June 2014

I love the professionalism the staff show their customers . They go out of their way to see that we are satisfied and having a pleasant stay . I can't thank them enough !! I will recommend my out-of-town guests to stay at Hotel Encanto.

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Helpful?
Thank Melabearvigil
hotel705, Diana Peru- Director of Operations at Hotel Encanto de Las Cruces, responded to this review

Dear Melbearvigil. Thank you for the taking the time to post your review on your experience you had while visiting Hotel Encanto de Las Cruces. We truly appreciate the recognition that you gave to our staff. They take great pride in what the do and what they can offer to our guests to have a cultural experience. We also want...

Albuquerque, New Mexico, United States
Reviewed 29 May 2014

This hotel is spectacularly beautiful and elegant. The rooms are great as well. I was very pleased with the hotel and pool as well as the gym facilities. However, I was very surprised and disappointed that this hotel does no offer room service.

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Helpful?
Thank Angela B
hotel705, Lane Fulps- Front Desks Agent at Hotel Encanto de Las Cruces, responded to this review

Angela B, Thank you for visiting Hotel Encanto de Las Cruces! Also thank you for the 4 star review! We are so pleased to hear that you enjoyed the renovations we have made to our pool and exercise facility, we are striving to improve at every opportunity. Room service is available through our Gardunos restaurant, and we apologize if this...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more   less 

Additional Information about Hotel Encanto de Las Cruces

Address: 705 S Telshor Blvd, Las Cruces, NM 88011-4690 (Formerly Hilton Las Cruces)
Region: United States > New Mexico > Las Cruces
Price Range: $175 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Encanto de Las Cruces 3.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hilton Hotels Las Cruces
Hilton Hotel Las Cruces
Encanto Las Cruces
Hotel Style:
#6 Family Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Encanto de Las Cruces staff and other travellers.
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Questions? Get answers from Hotel Encanto de Las Cruces staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm.518 had a great pool view and was super comfey so I stayed an extra night!”
junim00n, 14 Apr 2017 | Read review
“We were in a spacious, beautiful suite”
JenniferL989, 14 Apr 2017 | Read review
“If you are going to the Pan American Center, take a taxi. Make sure to get a room overlooking the pool area”
ceedeeo2015, 12 Apr 2017 | Read review
“Ask for a top floor not on the main road for a quieter room”
CTGirl2013, 5 Apr 2017 | Read review
“My corner room meant no neighbors walking past my door while I slept.”
mattm772, 4 Apr 2017 | Read review
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