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Hotel Encanto de Las Cruces

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Traveller (291)
Room & Suite (66)
Storyboard
Overview
  • Excellent60%
  • Very good23%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Offers from Hotel Encanto de Las Cruces
Offers & Announcements: 20% Offer!
Offers from Hotel Encanto de Las Cruces
Offers & Announcements: 20% Offer!
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,202)
There are newer reviews for Hotel Encanto de Las Cruces
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1,187 results
Traveller rating
687
275
138
58
29
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687
275
138
58
29
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All reviewsgarduno's restauranthighly recommend hotelnew mexicoon site restaurantpool arearoom servicebeautiful hotelspanish stylechain hotelsfront desk staffrooms are largestaff was friendlyjonlobbyazulcoltonlas
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431 - 435 of 1,187 reviews
Reviewed 9 September 2015

This is a nice hotel with a pretty lobby and a decent, clean room. We were lucky to have a top floor corner room. With a wedding and a high school reunion the hotel was very busy and extremely noisy. The front desk personnel were...More

1  Thank jegnm
Response from Belia A, General Manager at Hotel Encanto de Las CrucesResponded 1 October 2015

We appreciate you being our guest and for taking the time to leave a review. We are pleased that you found our hotel lobby attractive, we are very fond of our lobby. We are also pleased that you found your room to be clean. Clean...More

Reviewed 6 September 2015 via mobile

We came in from SC for my father's reunion. The only things that keep me from making this 5 stars is the jacuzzi died one night and it wasn't fixed until the next day, and the pool area was a bit trashed our last night...More

2  Thank MizTerry
Response from HotelEncanto, Manager at Hotel Encanto de Las CrucesResponded 31 October 2015

MizTerry- Thank you for the Four star review! We are so pleased that you enjoyed your stay, and we agree- the Views are Spectacular! In regards to the Jacuzzi, the issue has since been discovered and corrected, so it will not be an issue for...More

Reviewed 5 September 2015 via mobile

The hotel was recommended by the mother of the bride and we are glad we came. I have stayed in all of the chains listed higher than this hotel. This is a much nicer experience than those other chains. I respectfully disagree with the earlier...More

2  Thank Jim M
Response from HotelEncanto, Manager at Hotel Encanto de Las CrucesResponded 31 October 2015

Jim M- Congratulations again to the Happy Couple! It was a pleasure to host such a beautiful wedding. Additionally, thank you for the Five Star review and for mentioning our newly renovated pool and pool terrace rooms. They are truly a great addition to our...More

Reviewed 4 September 2015

There are many positive things to say about this hotel: it's in a bustling location close to great stores. The lobby is beautiful, and the employees are both wonderful and determined to help. That said, we encountered some problems that made the hotel unappealing. The...More

Thank C_Traveler_Dulles
Response from Belia A, General Manager at Hotel Encanto de Las CrucesResponded 1 October 2015

Thank you for your stay at Hotel Encanto recently. We appreciate you sharing your opinions and will use the information provided to improve our overall guest experience. Thank you for recognizing the beauty of our lobby, but more importantly, the wonderful employees that you encountered....More

Reviewed 3 September 2015

I went to Las Cruces with some friends. We got two rooms and my room was fine, but the air conditioner in my friend's room didn't work very well. It was warm in her room. The walls were thin, and I had to listen to...More

Thank Sandy H
Response from HotelEncanto, Manager at Hotel Encanto de Las CrucesResponded 31 October 2015

Sandy H- Thank you for your recent review of our wonderful property. I was pleased to hear that you enjoyed our newly renovated terrace room and that you found our staff most inviting. In regards to your other issues, please know that we take our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$112 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (291)
Room & Suite (66)
Dining (22)
Pool & Beach (16)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kim J
17 November 2017|
AnswerShow all 4 answers
Response from Alex S | Property representative |
Hi Kim J, After reviewing the website, there is no current public transportation to White Sands. I would recommend renting a car, which will run you about $40 for a day. We will be happy to provide you with directions. You... More
0
Votes
SJRCPA
28 July 2017|
Answer
Response from Alex S | Property representative |
Hi SJRCPA, We have designated smoke areas outside near the front entrance and outside near the banquet hall entrance.
1
Vote
Margaret D
1 September 2016|
Answer
Response from Amanda R | Property representative |
Hi Margaret, We do have special rates that we could possibly apply for your upcoming reservation depending on specific dates and availability. Please call me directly at 575-532-4208 so we can discuss dates and rates for... More
0
Votes
Room Tips
"We had the mountain view which was plenty good."
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"don't let the online photos fool you."
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"No opinion because I did not investigate."
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"location was excellent, terrace not private and did not have mountain views, tv service poor"
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