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La Quinta Inn Las Cruces Mesilla Valley

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La Quinta Inn Las Cruces Mesilla Valley
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479 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn Las Cruces Mesilla Valley
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Showing 469: English reviews
Murrieta, CA
Reviewed 15 January 2017 via mobile

Has some things go not quite right this go-round, but Rick made the outcome excellent. I would stay here again next time I'm through Las Cruces, for sure. Thank you, Rick. :) Close to freeway and easy in-out. Great breakfast in the morning.

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Helpful?
Thank Adria P
LQ0695GM1, General Manager at La Quinta Inn Las Cruces Mesilla Valley, responded to this review

Dear Adria P Thank you for taking the time to submit that wonderful review. I will be sharing your comments with my team.

San Antonio, Texas
Reviewed 13 January 2017

Had to file a complaint with the company & the BBB to get a $5 room credit/ price match. Ridiculous that your company does not match your own online prices with your own promotions. The holiday 15% off promo needs to be better explained and your rooms with issues should not be issued to guest

Review collected in partnership with La Quinta
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Thank Made_A_Mistake
LQ0695GM1, Manager at La Quinta Inn Las Cruces Mesilla Valley, responded to this review

Thank you for taking the time to submit your review. I apologize for any inconvenience that you may have encountered during your stay. I will be sharing your comments with my staff that we may improve the service we provide our guests. Thank you.

Reviewed 8 January 2017

Old and crappy. Was supposed to have a hot breakfast. Mind that isn't a big deal but Waffles, really and te only thing that wasn't loaded with carbs were the rubber hard boiled eggs. The woman running the area was not friendly and when we asked for more hard boiled eggs it was a big deal for her to do...

Review collected in partnership with La Quinta
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Thank Roger W
LQ0695GM1, General Manager at La Quinta Inn Las Cruces Mesilla Valley, responded to this review

Dear Rodger W. I apoligze that you were not happy with the breakfast selections. I will be sharing your comments with my team to find ways in which we may improve upon the breakfast experience. Thank you very much for taking the time to submit your review it is greatly appreciated.

Reviewed 31 December 2016 via mobile

This facility is past total renovation stage....Rooms,paint,bathrooms,etc.are as clean as they can be.....But worn out. Breakfast is minimal. Rooms are comfortable and quiet. Bathrooms should be first stop for total renovation.

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Helpful?
Thank Stewart C
LQ0695GM1, General Manager at La Quinta Inn Las Cruces Mesilla Valley, responded to this review

Dear Mr. Stewart Thank you for taking the time to submit your review. Your opinion matters to us here at La Quinta Mesilla valley. I have shared your comments with my team. I apologize for any inconveniences you encountered during your stay.

Afton, United States
Reviewed 27 December 2016

Reported TV didn't work at 5:30 wasn't until 9:30 that problem was fixed, missed prime time and ready for bed--totally unacceptable customer service. Yet no adjustment was made on bill at check out--indication that management of this property is not customer oriented. This is the sole reason for the less than excellent ratings.

Review collected in partnership with La Quinta
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Thank F9228QUmatts
St. Maarten
Reviewed 23 December 2016

Loved the pet area. Big and grassy. No charge for pets. Big drawing card. Loved that they were so friendly. Wished breakfast would have been monitored better. Best place to stay between Phoenix and Arlington.

Review collected in partnership with La Quinta
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Thank jbpllp
Bartlett
Reviewed 20 December 2016

Easy to get to off I-10, very friendly welcome and lovely southwestern style decor. Very pleasant stay. Wide variety of breakfast items, but not many gluten free options besides hard boiled eggs and fruit. The breakfast attendant very kindly went to the back to find my husband a banana.

Review collected in partnership with La Quinta
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Thank Connie S
New Bedford, MA, United States
Reviewed 7 December 2016

I have stayed at this La Quinta for many years. The hotel has been making an effort to update its rooms and keep the building clean and neat. The room rates are comparable for the area which tend to be a little better than other choices in the area.

Review collected in partnership with La Quinta
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Helpful?
Thank Leo S
LQ0695GM1, General Manager at La Quinta Inn Las Cruces Mesilla Valley, responded to this review

Mr. Leo S Thank you so much for your wonderful and kind words, I will be sharing your review with my team today. We really appreciate that you have taken the time to submit your review of our location again thank you.

Sierra Vista, AZ, United States
Reviewed 6 December 2016

Friendly staff. Housekeeping staff somewhat lax. Front desk staff very helpful but not knowledgeable about what's provided for breakfast when asked @ check in. Hallways & stairs needed vacuuming & wet paint signs on stairway walls for all 3 days of our stay.

Review collected in partnership with La Quinta
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Thank X7310AYwendyh
LQ0695GM1, General Manager at La Quinta Inn Las Cruces Mesilla Valley, responded to this review

Ms. X7310AYwendyh, Thank you for taking the time to submit this review, We value your thoughts and comments. I will be sharing your review with my staff today to find ways to improve on the issues you encountered. I apologize for the inconveniences you endured during your stay. We will work dilglently to improve these issues. Thank you again

Alamogordo, United States
Reviewed 1 December 2016

There were ticks on the property - my dog had them all over him. The Television didn't work - the front desk attendant told me I had to wait until the next day because she didn't know what to do. I had to turn off the cable box and reset it myself and get a new remote myself. The tissue...

Review collected in partnership with La Quinta
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Thank 462kristys
LQ0695GM1, General Manager at La Quinta Inn Las Cruces Mesilla Valley, responded to this review

Dear 462Kristys, I apoligze for the many inconviences that you incountered during your stay. I will be sharing your comments with my team, I want to thank you for bringing these issues to my attention. Rest assured all issues will be addressed and handled with extreme care.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about La Quinta Inn Las Cruces Mesilla Valley

Address: 790 Avenida de Mesilla, Las Cruces, NM 88005
Region: United States > New Mexico > Las Cruces
Price Range: $88 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Las Cruces Mesilla Valley 2.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
La Quinta Inn Las Cruces Hotel Las Cruces
La Quinta Las Cruces
Las Cruces La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Las Cruces Mesilla Valley staff and other travellers.
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Questions? Get answers from La Quinta Inn Las Cruces Mesilla Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There's a busy McDonald's across from the hotel. If you want a quieter stay, ask for a room on the north side.”
 of 5 bubbles abqactor, 9 Mar 2017 | Read review
“Room with spa-like tubs in the suites are excellent!”
 of 5 bubbles 680varnettel, 18 Oct 2016 | Read review
“Call ahead to request a room,you need to see Hotel map to select your preference since some rooms are on a separate building.”
 of 5 bubbles josemonterr, 26 Sep 2016 | Read review
“First floor if you don't want to climb stairs (no elevator)”
 of 5 bubbles eyoung128, 5 Sep 2016 | Read review
“When traveling in large groups, you can ask for connecting rooms!”
 of 5 bubbles PapitonMamita, 22 Aug 2016 | Read review
5 of 5