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Quality Inn & Suites

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146 Reviews from our TripAdvisor Community

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Showing 142: English reviews
sonoma county, ca
Reviewed 12 April 2014

We stayed here one night and was pleased except for one thing, the wifi was hit or miss. That gets pretty frustrating esp. in the eve. when we're on the laptop more. Other than that it was clean, spacious , comfortable bed and very decent breakfast.

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Helpful?
Thank sunnySonomaCounty_Ca
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for your review. I understand the frustration with the WIFI. I will see what I can do about this. I am glad you were please with your room and we look forward to seeing you again.

Austin, Texas
Reviewed 10 April 2014

We've stayed here about 6 times over the past 4 or 5 years. Staff is friendly, the rooms have been acceptable. Last night was the worst so far. We're a Choice member and the rates have been good. First, the room was missing the refrigerator. I should have asked for another room at that point, but didn't. Then, the bed...

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Helpful?
Thank Joe W
gmnm156, General Manager at Quality Inn & Suites, responded to this review

First of all I would like to apologize. The room you received should never have been rented. It would have been our pleasure to give you a different room away from the students and with everything in working order. I do hope next time you come through Las Cruces you give us another chance to make your stay as comfortable...

Albuquerque, New Mexico
Reviewed 22 March 2014

Great rate. The room was nice - better than expected for that rate. I would say it was comparable to a Holiday Inn Express (but nearly $40 cheaper); therefore, it was a much better value. The breakfast was typical continental - no better or worse than others. The staff was very friendly and helpful. it's near the university (although not...

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Helpful?
Thank Barbara L
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your kind words. I am glad your stay was enjoyable and comfortable. We look forward to seeing you next time you are in town.

australia
Reviewed 10 March 2014

The first impression was the warm welcome at check in .The young lady was more than friendly and went out of her way to be welcoming. There was a great guest laundry and drink machines. Our room was very large and well kept which made our stay very relaxing and a good battery charge for more large days driving

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Helpful?
Thank ted58
gmnm156, General Manager at Quality Inn & Suites, responded to this review

We work very hard to make every one feel welcome from check in to check out. I am glad we meet your expectations. We look forward to seeing you again soon.

Austin TX
Reviewed 5 February 2014

We've been here several times and love it. Great price and great staff. Very nice breakfast. On checking out I told the desk clerk that the front panel on the bathtub was loose and she wrote it down for repair. After we returned home I received an email from the manager thanking me for pointing out the problem and that...

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Helpful?
Thank BabsinTX
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for being a loyal guest. I hate for a guest to have a problem in our rooms, but if there is one I want to get it fixed as soon as possible. That panel has been fixed and maintenance has checked the other ones. Again thank you and we look forward to seeing you again soon.

Riverside Cty
Reviewed 2 January 2014

Booked a room at a great rate. Just a short distance from the 10 interstate and not much within walking distance but the old part of town Mesilla, is just 5minutes away. The staff was helpful and welcoming. Breakfast was typical waffles, boiled eggs, yogurt, cereal and muffins but all was fresh, attended to and there was ample seating. Newspapers...

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Helpful?
Thank mrsanderson
gmnm156, General Manager at Quality Inn & Suites, responded to this review

I am so glad we were able to provide the comfort you expected on your trip. I hope the rest of your trip was just as good as this one. We look forward to seeing you again. Thank you for staying with us.

Silver City, New Mexico
Reviewed 21 November 2013

Desk person very friendly and helpful at check-in. I took a top floor, double-queen bed room near the back of the property. Very clean and nicely furnished with large flat screen tv mounted on the wall, refrigerator and microwave, as well as desk, table, etc. Air conditioning/heater was quiet and effective. Ice machine was at far end of hall, but...

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Helpful?
Thank Alan R
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for posting your review. Our goal is to make sure every room is clean and comfortable. We understand you are away from home and want you to enjoy your stay with us. We look forward to seeing you again.

Katy, Texas
Reviewed 27 October 2013

Hotel is totally run down. Our room was gross - the jacuzzi that I somehow paid extra for (like I was going to use it with an infant) was disgusting. My room cost more and didn't have a sofa. I will not stay here again. Only redemption was the friendly staff. Worst $125 I ever spent in recent years.

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1Thank Newshooz77
gmnm156, General Manager at Quality Inn & Suites, responded to this review

First of all I would like to say I am sorry for not meeting your expectations. We are always willing to show you another room. We want you to be comfortable during your stay. Thank you for letting us know where we need to work a little harder.

Elyria, Ohio
Reviewed 22 October 2013

If you need to stay in LasCruces NM this Quality Inn offers a very well designed and equiped room. We had the one bed (king) room, it had a couch, desk chair, fridge and microwave as well as flat screen TV. As a bonus it is close to historic Old Messilla,NM The breakfast was nothing special, but solid -- the...

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Helpful?
Thank gfindlan
gmnm156, General Manager at Quality Inn & Suites, responded to this review

I am glad your room was every thing you expected. We try very hard to give all guests a room they can be comfortable in and get a good night sleep. Thank you and we look forward to seeing you again soon.

Reviewed 19 October 2013

Had a pleasant stay close to freeway exit and entrance the staff was friendly and helpful. Room was clean and bed was comfortable was told at check in that there was a railroad track close by and that I may here a train during my stay. The parking is great for a motorcycle as I am protective about my ride....

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Helpful?
Thank 76Bud
gmnm156, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking time to post your review. I understand what you mean about your ride. We are glad you enjoyed your stay and look forward to seeing you again soon.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Quality Inn & Suites

Address: 2200 South Valley Drive, Las Cruces, NM 88005 (Formerly Holiday Inn Express)
Region: United States > New Mexico > Las Cruces
Price Range: $78 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Quality Inn Las Cruces
Las Cruces Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
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Katy, Texas
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the office has a train, back past the pool has the interstate. Not sure which would be better.”
 of 5 bubbles Josh24v15, 19 Oct 2016 | Read review
“Try to get a room that has no adjoining door”
 of 5 bubbles travelUSAoften, 23 Sep 2016 | Read review
“Try to get rooms upstairs or opposite side of office otherwise you cannot see your car!”
 of 5 bubbles 892olivian, 20 Apr 2016 | Read review
“I think all rooms are quiet”
 of 5 bubbles mvann4, 20 Apr 2016 | Read review
“Picture is of floor in room 202, kind of dirty”
 of 5 bubbles Awesomeaustin, 9 Jan 2016 | Read review
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