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ComfortInn
US$71
Travelocity
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsfront deskchoice hotelsnachosroom was cleaneasy accessthe young ladyyogurtpool and hot tubeggsfirst flooroff the highwaythe breakfast areanew mexicogreat breakfastsmall towngreat place to stayhot breakfast
With Paid Reservation in hand....after a 12hr trip I was looking forward to the room described on the website.. DISAPPOINTING isn’t even close to my reaction. Filthy room, stained fabric chairs, stains and debris molded into carpet.
TV not working. Picked up phone to call...More
Thank RKMSDCA
Response from Grand H, Manager at Comfort InnResponded 15 February 2018
Thank you for staying with us and giving us the chance to impress you... unfortunately we fell flat from our higher standards that we strive to offer our guests. Cleanliness should never affect a guest’s stay and we are sorry that yours was negatively impacted....More
The breakfast was good and well organized. The bathroom required some painting. We like the setup of the property. Easy to park near room door. The keys did not work many times for exterior door 3 but was told after the new year it would...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank reneet176
Response from Grand H, Manager at Comfort InnResponded 15 February 2018
I would like to take this time to thank you for the wonderful review you have given us. It is always a joy to hear that we provided you with outstanding service. I hope on your next travel through Las Vegas, New Mexico you decide...More
We stayed at Las Vegas NM and regretted it. It was a late night and we were tired. Sheets revealed white smeary "stuff". As we had brought all bags, dog items in, we did not want to move upstairs. I opted to put clean sheets...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank janbU1753BX
Response from Grand H, Manager at Comfort InnResponded 15 February 2018
Thank you for staying with us and giving us the chance to impress you... unfortunately we fell flat from our higher standards that we strive to offer our guests. Cleanliness should never affect a guest’s stay and we are sorry that yours was negatively impacted....More
Not happy about staying there. Older decor and bathroom was in very poor shape. Mold on walls above shower. Hot tub was broken and not mentioned when we specifically asked about it at the desk prior to checking in. A tile saw sitting next to...More
Thank Wm B
Response from Grand H, Manager at Comfort InnResponded 15 February 2018
Thank you for staying with us and giving us the chance to impress you... unfortunately we fell flat from our higher standards that we strive to offer our guests. a out of order pool should never affect a guest’s stay and we are sorry that...More
We spent one night as we were traveling through. We chose the Comfort Inn because it was pet friendly. Our room was clean, the bed was okay and the employee at the front desk was pleasant and helpful. The breakfast was good with a fair...More
Thank nellybell57
Response from Grand H, Manager at Comfort InnResponded 15 February 2018
The staff and I are very happy to hear that enjoyed your stay here at the Comfort inn! I have shared your positive feedback with the staff, to show them that their hard work, and dedication is noticed and appreciated. I hope that on your...More
Yes Sir, Yes Sir!! We are so excited to be hosting the Tesla Supercharger station!! Tesla is currently going back and forth on the designs with PNM but the completion is to be before June! Just in time for all the other... More
Yes Sir, Yes Sir!! We are so excited to be hosting the Tesla Supercharger station!! Tesla is currently going back and forth on the designs with PNM but the completion is to be before June! Just in time for all the other renovations we are doing to be done.