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Extended Stay America - Albuquerque - Rio Rancho

50 reviews
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Traveller (3)
Room & Suite (8)
Dining (1)
Overview
  • Excellent44%
  • Very good10%
  • Average6%
  • Poor16%
  • Terrible24%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (50)Write a Review
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All reviewsfront desk agentstayed herethe hotel is cleanbeds were comfortablelaundry roomgreat hotelstay there againnew mexicoalbuquerquemaintenance
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Hotel's Favourite
Reviewed 4 weeks ago via mobile

I stayed here for 6 months while on assignment in New Mexico. My room was massive, king bed was very comfortable. The hotel is clean and overall very quiet with the exception of the occasional dog barking. The pool area is well kept, although I...More

Thank Christy T
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio RanchoResponded 3 weeks ago

Christy, thank you for choosing Extended Stay America while here for an assignment. We are delighted to read our convenient location and your well-appointed room was perfect for your needs. Thanks again for being our guest, and we look forward to your next visit. Sincerely,...More

Reviewed 10 January 2018

I like this hotel and the view is great. This is the so many times I am here for a longer stay. The frontdesk is friendly and I recommend this hotel for all! A good hotel to stay with fam./friends! IKMore

Review collected in partnership with Extended Stay
Thank Ingred K
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio RanchoResponded 11 January 2018

Ingred, thank you once again for choosing our hotel and for sharing your delightful review. It is a pleasure to read our warm hospitality keeps bringing you back to us. Thanks again for recommending Extended Stay America to the future guests, and we can't wait...More

Reviewed 1 January 2018

No one said they don’t clean the room except for every 7 days. Hotel was smelly, dirty. We had to go get clean linens and take out our own trash. Dog areas were so dirty with poop I wouldn’t take my dog there! Horrible experience.....never...More

Thank Susan L
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio RanchoResponded 2 January 2018

Susan, please accept our sincere apologies for the cleanliness issues you encountered while here. We also regret that we failed to communicate our hotel policies and the inconvenience it caused. Your review will be taken as a tool to ensure that all procedures within our...More

Reviewed 30 December 2017

Tucked away this little hotel seemed nice from the curb.. Minor issues with the room, if had we spent longer than just sleeping there we would have had an issue.. Lights were exposed in the kitchenette & shorted out, the bathroom smelled like piss, it...More

Review collected in partnership with Extended Stay
Thank L544ROchrisp
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio RanchoResponded 31 December 2017

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 24 December 2017

Love the room! Comfortable bed, full kitchen with needed cooking supplies, great location. Mega shopping nearby. Location felt safe. Staff were very helpful. So glad we chose this hotel. Clean and comfortableMore

Review collected in partnership with Extended Stay
Thank Dean W
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio RanchoResponded 25 December 2017

Dean, it was our pleasure accommodating you at Extended Stay America. We appreciate you sharing your review with other travelers. We are so happy that you had a great night's rest and that our facilities and service were to your satisfaction. We look forward to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$68 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$68 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (3)
Room & Suite (8)
Dining (1)
Questions & Answers
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Kimberly S
7 April 2015|
Answer
Response from Alex S | Reviewed this property |
this is an old review. It does not reflect this hotel, or its current management accurately. I have stayed here numerous times, and never had this experience. suggest this review be deleted.
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Room Tips
"Do not recommend....price is the same for a hotel that provides clean room and daily room service!"
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"All rooms are suites with kitchens"
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"No matter where your room is located, you will have peace."
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"Choose a first-floor room with handicapped accessiblity if you have mobility issues."
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