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Extended Stay America - Albuquerque - Rio Rancho

Booking.comUS$71*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Extended Stay America - Albuquerque - Rio Rancho
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116 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Start your review of Extended Stay America - Albuquerque - Rio Rancho
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Reviewed 6 days ago NEW

I had a great stay. Was here for a convention in Albuquerque. The rooms were exceptionally comfortable and clean. The hotel itself was very nice. The staff was very pleasant. The wifi was fast and they had a good selection of tv channels. I have absolutely no complaints about this hotel or its service. If I am ever in the...

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Helpful?
Thank z3r0h3r0
00esa, General Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you for choosing Extended Stay America - Albuquerque - Rio Rancho while attending a convention in the area. We are thrilled to read our outstanding hospitality and the facilities met all of your expectations for a great stay. We appreciate you sharing your wonderful experience and look forward to welcoming you back in the future. Sincerely, General Manager

Monterey, California
HOTEL’S FAVOURITE REVIEW
Reviewed 20 July 2016

I was very disappointed in another 2 hotel arrangements and in desperation I called Extended Stay America and they accommodated me, I am handicapped, beautifully. From the start of a horrendous evening leaving a horrid motel, Extended Stay American helped. I first went to the deluxe one, where there were no rooms and I had no reservation. I got no...

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Helpful?
1Thank npeden
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you for posting such a great review of our hotel. I am so glad to know that our staff provided you with such great service during your visit. I will be sure to share your comments with our team. Thank you for choosing Extended Stay America. We hope to see you again soon.

Crystal Lake, Illinois
Reviewed 1 week ago NEW

There was no upkeep on grounds outside or inside the hotel. I was surprised to see garbage spilling out of the can. Pizza box on the lawn. For the entire day going in and out of the side door, I had to look at that garbage. The front lobby entrance area was never swept. Floor in the laundry room was...

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Helpful?
Thank Jerald N
00esa, General Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Jerald, thank you for sharing feedback about your stay. We appreciate your remarks about the lack of detail to our property and grounds. We take your comments seriously, and we will do what it takes to improve our guests' perceptions. We hope you will consider us again, so you can see we are committed to providing a clean and comfortable...

Santa Fe, New Mexico
Reviewed 2 weeks ago

i was very happy with everything to do with my stay at Extended Stay even though it was only one night i enjoyed very part of it. placed in a nice part of town which i really liked and i took full advantage of the free continental breakfast. highly recommend

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Helpful?
Thank machangel1
00esa, General Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you for including Extended Stay America - Albuquerque - Rio Rancho in your travel plans. We are thrilled to read you had an excellent stay and that you loved our beautiful location and breakfast offerings. We appreciate your recommendation and look forward to welcoming you back soon for another outstanding experience. Sincerely, General Manager

Clayton, New Mexico
Reviewed 11 April 2017

The motel has an efficient, helpful staff The rooms are clean, Each room has a kitchenette with dishes, pans, pots, silverware, etc. available. The motel is close to great shopping of all kinds, good restaurants.

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Helpful?
Thank gitdat
00esa, General Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

It’s great to know you appreciated the value Extended Stay America - Albuquerque - Rio Rancho has to offer. Thank you for complimenting our clean facilities and highlighting your room with a kitchenette and our location. We were happy to serve you and hope to welcome you again soon! Sincerely, General Manager

Reviewed 4 February 2017

Affordable, Great Location by the airport, without airport noise. The staff was always helpful. Clean place. Even their shower water is softened. Overall, we loved staying there while my dad was healing at a nearby hospital. :)

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Helpful?
Thank Leandro L
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

We appreciate you taking the time to share your experience. I am glad to see you had an excellent stay at our hotel due to our affordable rates, convenient location, and helpful staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 31 January 2017 via mobile

Theresa and her staff were amazing during my Stay at the Rio Ranch location. I give this location and the staff a 10 for their exemplary customer service. The room was very nice, as well the hotel area was very clean.

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Helpful?
Thank Rebecca C
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that our staff made a positive impression and that you favored the excellent customer service you received. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 31 January 2017 via mobile

We stayed for our 2nd week of our trip at this location. Staff was great and made sure we were comfortable. The views were great. Thank you so much!! We will see you soon I am sure. We will be back!!!

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Helpful?
Thank Roxanne W
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you for taking the time to share your experience. It is great to see you were well accommodated at our hotel while on vacation and that our staff made a positive impression. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 20 January 2017

This hotel was tucked away from traffic, but close to everything. Grounds were clean and we always felt safe. The hotel was clearly recently remodeled and decorated. The front desk agent, Jessica, was very knowledgeable about the area and gave us clear directions and ideas on where to eat and shop. We had all the comforts of home. Would not...

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Helpful?
Thank Armando C
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. Your positive comments on our location, clean facilities, and excellent customer service are much appreciated. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 18 January 2017 via mobile

Stayed here for 3 weeks, and it has been phenomenal. Theresa the front desk agent is awesome! Super friendly, and always more then willing to make me a new key when needed. Rooms are very clean great place to stay with the family.

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Helpful?
Thank Taylor D
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you for taking the time to share your experience. I am glad you received excellent customer service and accommodations that you and your family found suitable. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Albuquerque - Rio Rancho

Address: 2608 The American Rd SE, Rio Rancho, NM 87124-1838
Region: United States > New Mexico > Rio Rancho
Price Range: $96 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Albuquerque - Rio Rancho 2.5*
Number of rooms: 109
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Also Known As:
Extended Stay Rio Rancho
Rio Rancho Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Albuquerque - Rio Rancho staff and other travellers.
2 questions
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Questions? Get answers from Extended Stay America - Albuquerque - Rio Rancho staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No matter where your room is located, you will have peace.”
236armandoc, 19 Jan 2017 | Read review
“Choose a first-floor room with handicapped accessiblity if you have mobility issues.”
624normanc, 11 Jan 2017 | Read review
“I prefer rooms on the second floor. First floor rooms near the lobby might experience more noise than other floors.”
carriel978, 16 Aug 2016 | Read review
“I would not refer anyone there”
debimessenger, 31 Jul 2016 | Read review
“look for one with a dinette”
npeden, 20 Jul 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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