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Hilton Garden Inn Albuquerque North/Rio Rancho

621 reviews
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Traveller (21)
Room & Suite (11)
Dining (8)
Overview
  • Excellent48%
  • Very good29%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
“cottonwood mall”(9 reviews)
“front desk”(50 reviews)
“room was clean”(36 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Albuquerque North/Rio Rancho
Special Offer: Double Points, Every Stay
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (621)Write a Review
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286
177
87
42
22
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286
177
87
42
22
Show reviews that mention
All reviewscottonwood mallfront deskroom was cleanbreakfast buffetballoon fiestaenjoyed my staycookiesbusiness trippool and hot tubparking lotwould stay here againnice stayvery nice hoteleasy accessconvenient locationthe breakfast areafirst floor
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1 - 5 of 614 reviews
Reviewed 2 weeks ago via mobile

This place is ok, but not what you expect from Hilton and for the price. We’ve been coming to this hotel for many, many years, and it definitely appears, from other reviews, that it is the best that Rio Rancho has to offer, but it...More

Thank gizmerelda
Response from Jeremy C, Manager at Hilton Garden Inn Albuquerque North/Rio RanchoResponded 1 week ago

We are slated for a major renovation at the end of this year, but in the meantime, thank you for taking a few moments to share your experience. I have relayed your comments to our maintenance staff so we can attempt to address the issues...More

Hotel's Favourite
Reviewed 18 December 2017

2nd stay here, close to dining and shopping. Centrally located. Breakfast and staff very helpful. Love the Hilton hotels and being a member of Hilon Honors. Part of the cable eent out, vut received a $10 snack credit!More

Review collected in partnership with Hilton Garden Inn
Thank X1128XZsusans
Response from Jeremy C, Manager at Hilton Garden Inn Albuquerque North/Rio RanchoResponded 22 December 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the property and staff to your liking. Thank you for your understanding during our television issues. I'm happy to hear you were satisfied with our good will offering....More

Reviewed 3 weeks ago

Very pleasant and able to get the necessary work done. Breakfast was great with added bonus of ordering something special from the kitchen. Nice dinner choices and well prepared. Not a lot of choices but nicely prepared. Located close to access to a main road...More

Review collected in partnership with Hilton Garden Inn
Thank Bonnie W
Response from Jeremy C, Manager at Hilton Garden Inn Albuquerque North/Rio RanchoResponded 3 weeks ago

Thank you for taking a moment to share your experience. I am happy to hear you found the property, location, and food quality to your liking. Unfortunately, as we discussed, there was some confusion in the scoring and though reflected as a 1, you had...More

A TripAdvisor Member
1
Reviewed 19 January 2018 via mobile

I like to give a heartfelt thank you to our server , her name is Taylor. She really performed her job well. I haven't met a lovlier person than her. I've had some unpleasant people cross my past since I visited New Mexico, she made...More

Thank A TripAdvisor Member
Response from Jeremy C, Manager at Hilton Garden Inn Albuquerque North/Rio RanchoResponded 4 weeks ago

Thank you for taking a moment to share your experience. I am happy to hear you found the property and staff to your liking and your individual acknowledgment of Taylor is well deserved. She is an incredible asset to our team that we are lucky...More

Reviewed 14 January 2018

I would give this hotel 5s but the breakfast was mediocre and there was a charge. The accommodations were up to par and the staff were more than accommodating. They were friendly and always eager to helo.More

Review collected in partnership with Hilton Garden Inn
Thank neilj863
Response from Jeremy C, Manager at Hilton Garden Inn Albuquerque North/Rio RanchoResponded 15 January 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Per franchise standards, Hilton Garden...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$98 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$98 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (21)
Room & Suite (11)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Be sure to stay on any floor above the 2nd - you'll get all of the Hotels mechanical systems directly in..."
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"be sure to get a room on the back of the hotel to avoid traffic noises. Be sure to check the size of the..."
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"Parking in back is not user friendly, and there is not much front parking."
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"Fourth floor rooms"
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