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Candlewood Suites Roswell New Mexico

115 reviews
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Traveller (22)
Room & Suite (32)
Pool & Beach (5)
Overview
  • Excellent58%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible6%
Travellers talk about
“new mexico”(12 reviews)
“front desk”(15 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
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Reviews (115)Write a Review
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65
27
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7
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LanguageEnglish
65
27
12
4
7
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All reviewsnew mexicofront deskfull size fridgelong term staybedroom suitenewer hotelextended staycouple of nightswould recommend this hotel to anyonethe main highwayother hotelsa great stayplenty of parkingroom was cleanpool and hot tubstovegym
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1 - 5 of 115 reviews
Reviewed 3 days ago via mobile

The title to this review does not even come close to expressing the patience and kindness that the staff showed us during our family emergency stay. Upon arriving we were shown multiple rooms so we could choose the best setting. The room was very clean...More

Thank ALTO336
Hotel's Favourite
Reviewed 21 March 2017 via mobile

This is one of the best places I have ever lodged.It is a place that makes you feel at home.You don't miss home.It has helpful and professional staff.Please always stay at Candlewood anytime you are in Roswell.I can say my stay was the most enjoyable...More

1  Thank Pamelayaa
Response from RSWCW, General Manager at Candlewood Suites Roswell New MexicoResponded 24 March 2017

Pamelayaa, We are honored that you say we are one of the best places you have ever stayed at. We take pride in providing a home away from home for all of our guests, whether you stay 1 night or 90 nights! We are happy...More

Reviewed 27 November 2017

The 1 bedroom suite here is my favorite room. Lots of room, counter space, and good size bedroom. And don't forget, great laundry rooms and it is all free! My only complaint here is no newspaper. Strange!More

Thank drdroad
Response from RSWCW, General Manager at Candlewood Suites Roswell New MexicoResponded 1 December 2017

Thank you drdroad for your review! We are happy to hear that you enjoy staying with us especially in our spacious 1 bedroom suite. We have the Roswell Daily Record newspaper, our local paper instead of a national paper, available complimentary to our guests but...More

Reviewed 23 October 2017 via mobile

Planned on staying here three nights while I performed a pipeline inspection. I am a Spire member with IHG, and stay in hotels more than 70% of the year. This is the first hotel I have stayed with where the water goes hot and cold...More

Thank gkks2016
Response from RSWCW, General Manager at Candlewood Suites Roswell New MexicoResponded 24 October 2017

gkks2016, First, I would like to apologize on how your issues were handled. It is important to keep our guests informed and I am sorry that we fell short of those expectations. One of our water heater's motherboard was having issues but we are working...More

Reviewed 14 August 2017 via mobile

I was traveling to visit family and needed to overnight in Roswell. The Candlewood Suites was the least amount of IHG points for a free night. I arrived late and was politely greeted. There is plenty of parking that is well-lit. Hotel is clean and...More

Thank Jeffrey F
Response from RSWCW, General Manager at Candlewood Suites Roswell New MexicoResponded 25 August 2017

Thank you Jeffrey for giving us such a wonderful review! We are elated to hear that you had such a positive stay with us. Our goal is for guests to feel like they are home away from home no matter what the length of stay...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Tennis Court
Details
Price range
US$81 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (32)
Pool & Beach (5)
Dining (1)
Questions & Answers
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Tom H
24 November 2015|
AnswerShow all 3 answers
Response from Victor D | Property representative |
Dear Tom H, Thank you for your interest in the Candlewood Suites - Roswell, NM. We don't serve a traditional hotel breakfast, however we do have breakfast options available for purchase in our Candlewood Cupboard. The... More
0
Votes
Room Tips
"ask to face the golf course so you don't face the parking lot"
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"The rooms at the rear of the hotel overlook a golf course which some may find appealing."
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"I prefer being on the 3rd floor."
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"Corner rooms a quiet"
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