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Fairfield Inn & Suites Roswell

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165 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Roswell
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Showing 159: English reviews
St. Johns, Florida
Reviewed 5 April 2014

WORST STAY EVER!!!! My mom and I got checked in and went to our room. Not even 15 minutes later a man walked into our room! The front desk had given the guest after us keys to our room!!!! We were horrified and scared for our safety. We requested to be moved to a different room and they put us...

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Helpful?
Thank DNewton26
GENERALMANAGERFFIS, General Manager at Fairfield Inn & Suites Roswell, responded to this review

I can assure you that this is not a normal occurance for our property and that this will never happen again. As a Marriott property we strive to provide the highest levels of customer service and always work to exceed your expectations. I would like to extend my apologies once again about the occurances that happened during your stay and...

Ramstein-Miesenbach, Germany
Reviewed 3 February 2014

We stopped here on our way to Carlsbad Caverns and found the hotel to be quiet and the service impeccable. Our kids thoroughly enjoyed the pool and hot tub and even though the rooms are on the small side, they were comfortable and the beds excellent.

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3Thank juwaraba
Clovis, NM
Reviewed 28 January 2014

We checked in late and got a Handicapped room on the first floor with two double beds. The Fairfield was fully booked but I had made an advance reservation. I am a Gold member but was not recognized as such at check in -not a big deal. The property appears to have been remodeled since my stay a few years...

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Helpful?
Thank Dispencer
Alamogordo, New Mexico
Reviewed 26 November 2013

I recently stayed at this property and found it to be ok, but not as nice as other Marriot properties. I am a Marriot Rewards member and thought this property had lower standards than the other properties I stayed at.The rooms are small and the interior is really cheesy. They need to update the look. I felt like I was...

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Helpful?
Thank d m
GENERALMANAGERFFIS, General Manager at Fairfield Inn & Suites Roswell, responded to this review

I wanted to apologize for the average experience you had at our property. As a Marriott property we strive to impress all of our guests and we will be learning from your feedback in order to better our business and facility. As a Marriott property we do offer FREE wireless internet to all of our guests as well as an...

Pasadena, California
Reviewed 20 November 2013

I had a lovely experience at this hotel, albeit for only a one night stay of a longer trip. The hotel was well maintained and the staff support excellent. Furthermore, I accidentally left my iPad in my room, and didn't realise until I was too far away on my journey to easily return. Thankfully, the hotel manager had put the...

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Thank Karl M
Santa Maria, California
Reviewed 21 October 2013

Had bedroom suite. Grandkids liked having tvs. Decor was nice in the room & lobby. Large bathroom with nice tub. However the shower faucet was hard to turn. The fridge had no freezer section & couldn't find any controls for fridge temperature. Breakfast was good. Water & coffee in lobby. Wifi good.

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Thank dragon428
Seminole
Reviewed 9 October 2013

I have to say this is one of the best Fairfield Inns my wife and I have stayed in and we do stay in several Marriott properties❗️ This hotel is clean, the staff is on top of their game and the free breakfast is certainly worth trying❗️ Overall, this is just a good place to stop......it is conveniently located near...

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Thank JimLBurd
San Antonio, Texas
Reviewed 26 September 2013

Stayed here overnight and it was clean and comfortable. The breakfast biscuits and gravy were tasty and hot. The scrambled eggs were also hot and fresh. My husband had fresh waffles that were exceptional for hotels. I would stay here again.

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1Thank LindanSAT
El Paso, Texas
Reviewed 3 September 2013

One of the nicest and friendliest places I've ever stayed at. The staff and town was extremely friendly. Fabian, I think that was his name was very helpful. He gave us a discounted rate because our closet door was broken which was kind especially cuz no other rooms were available. I just felt he went out of his way when...

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Helpful?
1Thank lulu l
GENERALMANAGERFFIS, General Manager at Fairfield Inn & Suites Roswell, responded to this review

Thank you so much for your feedback. I will ensure Fabian sees your kind words about his service as well as the rest of our staff. We truly appreciate you staying with us while you were in Roswell. Dawn Ortega

Mesa, Arizona, United States
Reviewed 1 September 2013 via mobile

In coming back to Roswell we chose it on the recommendation of our son-in-law who works for Marriott in Phoenix. This is a nice hotel wonderfully located near the New Mexico Military Institute and many nice restaurants. The color scheme was modern, rooms cheery & clean and the hot breakfast was great! The staff were all helpful and nice! If...

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Helpful?
Thank Keith H
GENERALMANAGERFFIS, General Manager at Fairfield Inn & Suites Roswell, responded to this review

Thank you so much for the kind words. We are very pleased that you enjoyed your stay! Dawn Ortega

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Restaurant
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Fairfield Inn & Suites is located in the heart of Roswell. The Fairfield Inn & Suites is less than five minutes from the Convention center, UFO Museum, New Mexico Military Institute, and 4 of Roswell's favorite locally owned restaurants. Now offering complimentary Hot Breakfast and complimentary High Speed Internet, this hotel is a home away from home. The outdoor heated pool, spa, and barbeque area are open year round as well as a convenient fitness center on site. The newly renovated modern decor makes this place stand out in the Roswell area and a great destination for any Roswell visitor. ... more   less 

Additional Information about Fairfield Inn & Suites Roswell

Address: 1201 N Main St, Roswell, NM 88201-5011
Region: United States > New Mexico > Roswell
Price Range: $150 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Roswell 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Roswell
Fairfield Inn & Suites Roswell Hotel Roswell
Fairfield Inn Roswell
Fairfield Roswell
Fairfield Inn Hotel Roswell
Roswell Fairfield Inn
Hotel Style:
#3 Business Hotel in Roswell
#3 Romantic Hotel in Roswell
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Roswell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not sure front has car traffic, back has trains. suggest trains.”
 of 5 bubbles ThomasZenger, 15 Nov 2016 | Read review
“Rooms facing front hear traffic until about 11......then quiet. While rear side hear the trains.”
 of 5 bubbles Art_L0ver, 7 Oct 2016 | Read review
“request rear of building”
 of 5 bubbles , 15 Sep 2016 | Read review
“All rooms are great.”
 of 5 bubbles marklG8499ME, 4 Aug 2016 | Read review
“I always include "May we please have a room in a quiet area? Thank you for considering our request." when we book a room.”
 of 5 bubbles 670cassandrac, 24 May 2016 | Read review
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