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TownePlace Suites by Marriott Roswell

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180 East 19th Street, Roswell, NM 88201
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (48)
Room & Suite (28)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TownePlace Suites by Marriott Roswell
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 24 hotels in Roswell
Location
Cleanliness
Service
Value

Welcome to TownePlace Suites by Marriott Roswell, your Roswell “home away from home.” TownePlace Suites by Marriott Roswell aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Given the close proximity of popular landmarks, such as Downtown Historic District (1.5 mi) and Historical Center for Southeast New Mexico (1.5 mi), guests of TownePlace Suites by Marriott Roswell can easily experience some of Roswell's most well known attractions.

Rooms at TownePlace Suites by Marriott Roswell offer a flat screen TV, a kitchenette, and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.

A concierge is one of the conveniences offered at this hotel. A pool and free breakfast will also help to make your stay even more special. If you are driving to TownePlace Suites by Marriott Roswell, free parking is available.

While visiting Roswell, you may want to try some burritos at one of the nearby restaurants, such as Peppers Grill & Bar, Los Cerritos Mexican Restaurant, or Burritos and More.

Plus, during your trip, don't forget to check out a science museum, such as Roswell Spacewalk.

TownePlace Suites by Marriott Roswell puts the best of Roswell at your fingertips, making your stay both relaxing and enjoyable.

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Room & Suite (28)28
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Outdoor pool
Breakfast buffet
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Hotel links
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137Reviews5Q+A27Room tips
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Popular mentions
paulina_lip wrote a review Sep 2020
Irvine, California71 contributions52 helpful votes
I am surprised at this hotel. When I arrived, I was greeted by a polite desk attendant. She told me that my reservation with hotels.com was made for the next day, but it was no problem at all and she would take care of it. How wrong was she! And how wrong was I to listen to her? The next day after I checked out she called to ask me to resolve the dispute between the hotel and hotels.com, because apparently it was not enough for her to make the change and she was wrong. So I spend about 2 hours on the phone with hotels.com. Of course they are not picking up, hanging up the phone, I’m In the wrong department, etc. I call the hotel back and tel her that I don’t ha e time for this as I am traveling. Lisa at the hotel says “no problem,” I will take care of it. How did she take care of it? Y waking me up with another phone call the next day at 3.30 am. Yes, 3.30 am she called me to continue duking it out with hotels.com. When I asked her why she is calling at 3.30 am, she said she thought “I was still in the house.” Don’t stay at this highly disorganized hotel where employees make bad choices
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Date of stay: September 2020
1 Helpful vote
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Response from Lisa Ortiz, Other at TownePlace Suites by Marriott Roswell
Responded 17 Sep 2020
Good morning. I would like to start off by letting you know that I do sincerely apologize for the inconvenience this entire situation has caused you. Your experience made a turn once you check out and that was not our intention we have gone over this scenario with our front desk staff to avoid incidents like this from reoccurring. It is with all our best efforts to make you, our guest feel welcome and enjoy your stay even after you have checked out. I didn't realize our time 2pm was your time 3am.I can assure you this was an isolated incident and not a true reflection of our team, our TownePlace or any other Marriott. If you have any questions or comment please feel free to contact us. Again I sincerely apologize and hope that if your travels bring you back to Roswell you chose to visit us! Thank you for your time, have a greta day.
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Paula K wrote a review Jul 2020
3 contributions1 helpful vote
After driving 9 hours arriving to our hotel that I made reservations for a week prior. Being a member of the Marriott travel Bonvoir. I would never had imagined being denied a room. As my husband approached the front entrance there were about 20 people having cocktails at thier lounge located in the front. My husband pulled around to one of the side entrances instead to avoid awkwardness of watching everyone drink and looking out to the front parking lot straight into our car..I started noticing people entering with bagage not wearing face masks. I then took notice and didnt see one person wearing a mask?. It was odd since we just traveled from Ohio and all our stops everyone was wearing masks. My husband came back and was told we were not permitted to stay in the hotel because we live out of state and we must quarenteen for 14 days..The front desk person stated that was coming straight from corporate office. I attached the states orders that took into effect july 1st. The front desk clerk should be fired for giving out false information. Or thank you Marriott corporate for revising your own new mexico state orders. I will be writing a letter to corporate about my family being stranded late at night without a hotel room in Roswell New Mexico. Thank you Holiday Inn for graciously accommodating my family so late at night. The Holiday Inn was very clean and also everyone wore masks. You are taking your chance staying at the Marriott's in Roswell. They make up their own New Mexico state orders depending on who and where you are from.
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Date of stay: July 2020Trip type: Travelled with family
1 Helpful vote
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Response from Aimee Mendoza, General Manager at TownePlace Suites by Marriott Roswell
Responded 17 Jul 2020
Good Morning Paula, I am sorry to hear about your experience. It is always within our best efforts to provide our best customer service specially during these times I have attached the health order for July 1, 2020 we did not modify the order in any way but we do understand this might be an inconvenience to many out of state travelers but this is per the Governor of New Mexico . https://cv.nmhealth.org/2020/07/01/state-extends-emergency-public-health-order/
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Jill V wrote a review May 2020
San Antonio, Texas1,018 contributions340 helpful votes
Convenient short drive to downtown strip. Rooms were small but comfortable. We had a room with kitchen that had refrigerator, 2 stovetop burners, microwave and dishes. Pool and gym were closed due to COVID19. There was a coin operated laundry on the first floor. In lieu of breakfast buffet you were given a menu that you could chose continental breakfast items from and they delivered to your room. At the front desk there was no hand sanitizer, but there was a package of some type of wipes, but you had to open the package to get them. The clerk at check in did not have a mask, nor was there any kind of protective screen between guests and employees at check in. The woman who brought our breakfast in the morning did wear a mask.
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Date of stay: May 2020
Value
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Room Tip: During COVID crisis consider first floor to avoid elevator
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3 Helpful votes
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Oliver J wrote a review Nov 2019
New York City, New York357 contributions157 helpful votes
Great location just off the main street. Suites are spacious and functional. Laundry is useful for longer stays or people trying to reset their wardrobe in this stop. Staff friendly, breakfast decent. Pool is outside only (quite cold outside summer months). Good beds, good bathroom
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Date of stay: November 2019
Location
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JeniferTravels wrote a review Oct 2019
Gujarat, India1,082 contributions136 helpful votes
+1
This is a nicely appointed hotel. The hotel offers a typical continental breakfast with a variety of options for both meat-eaters and vegetarians. The hotel room was nicely appointed with kitchen, fully-stocked with supplies, television, and spacious closets. Bed was comfortable. The hotel offers a guest laundry (coin laundry) which is nice if you need to wash clothes. The location is also good, near the main street where Roswell's attractions are and also directly across the street from the medical center.
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Date of stay: October 2019
Location
Service
Room Tip: Rooms that are along the backside of the hotel are quiet.
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1 Helpful vote
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PRICE RANGE
US$125 - US$196 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew MexicoRoswell
NUMBER OF ROOMS
71
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Frequently Asked Questions about TownePlace Suites by Marriott Roswell
Which popular attractions are close to TownePlace Suites by Marriott Roswell?
Nearby attractions include Anderson Museum of Contemporary Art (0.8 km) and General Douglas L. McBride Military Museum (0.8 km).
What are some of the property amenities at TownePlace Suites by Marriott Roswell?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at TownePlace Suites by Marriott Roswell?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at TownePlace Suites by Marriott Roswell?
Guests can enjoy free breakfast during their stay.
Is parking available at TownePlace Suites by Marriott Roswell?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites by Marriott Roswell?
Conveniently located restaurants include Los Cerritos Mexican Kitchen, Cattle Baron Steak & Seafood on Main, and Pasta Cafe Italian Bistro.
Are there opportunities to exercise at TownePlace Suites by Marriott Roswell?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at TownePlace Suites by Marriott Roswell?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites by Marriott Roswell?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does TownePlace Suites by Marriott Roswell offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to TownePlace Suites by Marriott Roswell?
Many travellers enjoy visiting Historical Center for Southeast New Mexico (2.5 km).