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Best Western El Rancho Palacio

CancelonUS$67*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$101*
US$67*
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US$80*
US$80*
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Best Western El Rancho Palacio
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397 Reviews from our TripAdvisor Community

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Walnutport, Pennsylvania
Reviewed 4 days ago NEW

The room was very attractively decorated; very clean and the bed comfortable. We arrived late in the evening and the clerk was pleasant and efficient. We had a lot of luggage and were grateful for the luggage cart. We had requested first floor and that request was met. We stayed a second night because of bad weather ahead.

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Helpful?
Thank _monisocko
HOTEL’S FAVOURITE REVIEW
Reviewed 9 April 2017

We stayed in Roswell on our way to Texas and it was a nice clean room and it was quiet which was nice!!! We didn't hear any foot traffic at night and woke up refreshed. They also have a hot breakfast of omelets, sausage and waffles and muffins. The staff was very nice and took care of any needs that...

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Helpful?
Thank VeeDubs76
About Hotel's Favourite Review
Jinny C, Manager at Best Western El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay with us. I will be sure to pass along your kind comments to my staff. Again thank you and we hope to see you soon again.

Georgetown, Texas
Reviewed 5 days ago NEW

Rooms at the front (street side) are unacceptable and should never be rented. Stayed here many time but this turned me off. The staff was pleasant but there seemed to be no consideration to me advanced request for a room location.

Review collected in partnership with Best Western
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Helpful?
Thank William E
Jinny C, Manager at Best Western El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. On behalf of our entire staff I would like to apologize we did not meet your expectations. I do apologize we do our best to honor special request. I will be sure to pass along your comments to my staff so we can better accommodate our future guest. We hope...

Reviewed 1 week ago

Great rooms friendly staff and the rooms are great the price is great and affordable for any business or vacation stay the location is great their are many choices of restaurants located right next to the hotel

Review collected in partnership with Best Western
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Helpful?
Thank 509saulm
Jinny C, Manager at Best Western El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We appreciate your kind comments. I will be sure to pass along your comments to my staff. We are delighted to hear you enjoyed your stay at are property. We are looking forward to seeing you again.

Fresno, California
Reviewed 2 weeks ago

Room was very comfortable and clean. Staff was very friendly and kind. Breakfast was excellent and well as the staff assisting in the dining area was very helpful as well. Check out was very fast and value as well.

Review collected in partnership with Best Western
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Helpful?
Thank P5915YTveronicac
Reviewed 3 weeks ago via mobile

Do not recommend! The girl at the front desk was pleasant but the room had a terrible or odor (she gave us some odor removal spray that didn't work) sounds coming out of the walls. Possibly small aliens? I would suggest paying a bit more somewhere else. Avoid this establishment. Mark Manuel Vancouver, Canada

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Helpful?
Thank Mark M
Jinny C, Manager at Best Western El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. On behalf of our entire staff i do apologize we did not meet your expectations. I will be sure to pass along your comments to my maintenance so we can check the room. We hope you can give us another try.

Reviewed 3 weeks ago

Clean, comfortable, quiet although on the main highway in town. All the staff was very helpful and friendly including the cleaning crew. The breakfast was the usual cereal, waffle, yogurt lineup, although they had biscuits and gravy, which was good enough.

Review collected in partnership with Best Western
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Helpful?
Thank rosalindh283
Alamogordo, United States
Reviewed 3 weeks ago

The room was quiet and comfortable with a very nice bed. The breakfast was very tasty and fresh. The room was a little musty smelling, but that went away after the air conditioner was on for a while. A nice, but not fancy place.

Review collected in partnership with Best Western
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Helpful?
Thank roberthW2222TC
Jinny C, Manager at Best Western El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We appreciate you feedback and concerns. We are glad to hear the room was quiet and comfortable and you enjoyed our breakfast. I do apologize for the air conditioner i will be sure to pass along to our maintenance. We hope to see you soon again thank you.

Reviewed 4 weeks ago

room was a bit small compared to other BW's i have stayed in, but it was cozy. wifi worked great. several choices to eat near by. parking was a bit challenging; there were "contractors" whom clearly had several vehicles, and a trailer they took up a precious space with. other than that it was nice.

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Helpful?
Thank Craig B
Jinny C, Manager at Best Western El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We appreciate you feedback. I do apologize our rooms are smaller and the parking lot was not to your satisfaction. I will be sure to pass along your feedback. Again thank and we hope to see you again.

Pueblo West, Colorado
Reviewed 4 weeks ago

This motel is a little dated, the in room coffee pots are kind of worthless. The bed was comfortable and the room was clean. The facility is quiet and the motel is conveniently located. We would definitely stay here again.

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Helpful?
Thank Alan N
Jinny C, Manager at Best Western El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. On behalf of our entire staff i would like to apologize about the coffee pot in the room i will certainly pass on to my housekeeper to replace. We are glad to hear the bed was comfortable and you enjoyed the rest of your stay. Looking forward to seeing you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Best Western El Rancho Palacio

Address: 2205 North Main Street, Roswell, NM 88201-6458
Region: United States > New Mexico > Roswell
Price Range: $112 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western El Rancho Palacio 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Hotel Roswell
Roswell Best Western
Best Western Roswell
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Questions & Answers

Here's what travellers have asked, with answers from Best Western El Rancho Palacio staff and other travellers.
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Questions? Get answers from Best Western El Rancho Palacio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for travel downstairs rooms were great dog walk area in field convenient”
355charlesa, 31 Jan 2017 | Read review
“Upstairs would likely be quieter.”
222scotts, 14 Dec 2016 | Read review
“Room on the south side are best. Large room to accommodate handicapped travelers is located on the south side.”
882brucer, 19 Oct 2016 | Read review
“all rooms facing the parking”
236JB236, 15 Aug 2016 | Read review
“No easy access to second floor. Pets are allowed.”
anitaj477, 3 Jun 2016 | Read review
5 of 5
Cancelon
US$67* /night
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Expedia.comUS$80
Hotels.comUS$80
HotelQuicklyUS$101
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Prices are for 1 room, 2 adults
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