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BEST WESTERN El Rancho Palacio

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BEST WESTERN El Rancho Palacio
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388 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN El Rancho Palacio
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Showing 375: English reviews
El Paso, Texas
Reviewed 17 March 2017

My family went to experience the roswell experience. It was fun , thanks to best western for booking out room thank you. Every thing was great only request is the rooms be more attended to, in the cleanliness department sweep mop. Etc.

Review collected in partnership with Best Western
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Helpful?
Thank cindyk697
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. I will be sure to pass along your feedback to my houskeepers. We are glad to hear you enjoyed your stay with us. Again thank you and we hope to see you soon.

Tucson, Arizona
Reviewed 17 March 2017

We stayed at this hotel for two nights. The room was pretty clean... there was a weird substance on the wall that I had to clean off but everything else was nice. The blankets smelled of bleach and seemed clean. Beds were comfortable and the ac/heat unit was nice and worked well. The first night, the men in the room...

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Helpful?
Thank Sabrina M
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. On behalf of our entire staff i would like to apologize for the unprofessionalism . I will definitely be addressing this to my front desk staff. I am glad to hear you did enjoy the rest of your stay. If there is anything I can do for you please let...

Sanderson Texas, United States
Reviewed 9 March 2017

Clean, quiet stay. Very friendly staff. Easy walk to good dining. Very flexible parking for our RV, Clean room with a great shower head !! Breakfast was tasty and hot with a good selection. Highy recommend.

Review collected in partnership with Best Western
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Helpful?
Thank Mark N
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. Glad to hear you enjoyed your stay with us. I will be sure to pass along your comments to my staff. Hope to see you soon. Again thank you.

Oregon, Ohio
Reviewed 4 March 2017 via mobile

The room was located on the ground floor in the corner. It was quiet until the morning when we heard people walking past our window. The room was clean and the beds and pillows were quite comfortable. The room itself was very small. It was equipped with a microwave, coffee maker, refrigerator, table, and 2 chairs. The TV was in...

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Helpful?
Thank lmtiggers
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. On behalf of our entire staff i would like to apologize we did not meet your expectation. I will be sure to pass your feedback to my staff so we can better accommodate our future guest. I am glad to hear your room was comfortable,again thank you and we hope...

St.Paul, MN
Reviewed 14 February 2017

Great place for an overnight stay while passing through. Good beds, nice rooms and friendly staff. I'll stay here again when I'm in town. Close to good eating spots, shopping, area attractions and all the aliens kept to themselves.

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Helpful?
Thank Ken P
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us. Looking forward to seeing you in the future. Again thank you for your comments.

Albuquerque, New Mexico
Reviewed 1 February 2017

Comfortable place to stay with access to just about everything. Hot breakfast with lots of variety and a good quality meal. Staff is friendly and most helpful. Beds are comfortable, but a bit small. I got a goodnite's rest and very clean.

Review collected in partnership with Best Western
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Helpful?
Thank Thelma R
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay with us,however I do apologize our beds are on the small side. I will be sure to pass along my staff your candid comments. Again thank you and we hope to see you again.

North Houston, Texas
Reviewed 31 January 2017

Really nice people front desk clerk was so patient with our needs and requests excellent room very comfortable and great caring staff recommendations given were so appreciated this is a huge value and delicious Mexican restaurant in the parking lot we had some special requests and not a one went unaddressed love this place

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Helpful?
Thank Charles A
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel.We are glad to hear you enjoyed your stay with us and enjoyed the restaurants around us . We appreciate your candid comments and i will be sure to pass along to my staff. Again thank you and we are looking forward to seeing you again.

Albuquerque, New Mexico
Reviewed 23 January 2017

I am taking classes in Roswell monthly and first "tried out" this hotel. The price was so affordable compared to other hotels in the area. The excellent service and comortable beds and pillows was consistent. This is now my home away from home. Internet service is speedy, breakfast well stocked and kept clean and organized. The rooms are well maintained....

Review collected in partnership with Best Western
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Helpful?
Thank BarbTeg
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We appreciate your comments and feedback. We are glad to hear you enjoyed your stay with us. Looking forward to seeing you. Again thank you.

Port Orchard, Washington
Reviewed 23 January 2017

I was making a big cross country move. Stayed on the second floor. This was the smallest room of the best westerns I had been staying in, but extremely cozy and comfortable! Enjoyed the short walk to a good restaurant. Comfortable bed and pillows!

Review collected in partnership with Best Western
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Helpful?
Thank R4133QCannaw
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We appreciate your candid comments. We are glad to hear you enjoyed your stay with us. We hope to see you in the future. Again thank you for your review.

Albuquerque, New Mexico
Reviewed 16 December 2016

Staff was friendly and clean rooms. However bed was a little. It hard. But what really bummed me out is that the room next to me had more than one grown dog barking all nite. So no rest for me. I wanted to call staff but what could they do about it at 2:00 AM.

Review collected in partnership with Best Western
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1Thank rayt481
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. Thank you for your candid comments on our staff and clean room. We do apologize of the dog next door. We are a pet friendly hotel. If we had availability,we however could have moved you rooms. Please don't hesitate to give front desk a call next time. We hope to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN El Rancho Palacio

Address: 2205 N Main St, Roswell, NM 88201-6458
Region: United States > New Mexico > Roswell
Price Range: $110 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN El Rancho Palacio 2.5*
Number of rooms: 45
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Also Known As:
Best Western Hotel Roswell
Roswell Best Western
Best Western Roswell
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN El Rancho Palacio staff and other travellers.
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Questions? Get answers from BEST WESTERN El Rancho Palacio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for travel downstairs rooms were great dog walk area in field convenient”
355charlesa, 31 Jan 2017 | Read review
“Upstairs would likely be quieter.”
222scotts, 14 Dec 2016 | Read review
“Room on the south side are best. Large room to accommodate handicapped travelers is located on the south side.”
882brucer, 19 Oct 2016 | Read review
“all rooms facing the parking”
236JB236, 15 Aug 2016 | Read review
“No easy access to second floor. Pets are allowed.”
anitaj477, 3 Jun 2016 | Read review
5 of 5