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BEST WESTERN El Rancho Palacio

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BEST WESTERN El Rancho Palacio
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380 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN El Rancho Palacio
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Showing 367: English reviews
Reviewed 16 August 2016

Not the usual "continental breakfast." Full buffet and waffles with good coffee. Small breakfast area clean and well-staffed. Check-in and check-out were quick and painless. Room was clean and everything worked, including the wifi. What more do you you want? O yea, the room rate was a good deal. It's not new, but appears to be well managed.

Review collected in partnership with Best Western
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Helpful?
Thank Julie W
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We appreciate your candid comments. We are pleased you enjoyed your stay and the breakfast. We are looking forward to seeing you again.

Burleson, Texas
Reviewed 15 August 2016

I can say this is one of the better choices in Roswell. The value is excellent and the room was very nice. Parking is convenient and easy access to the room. Security does not seem to be a question with adequate lighting in the parking area. All in room amenities are better than average. The staff could work on their...

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Thank Johnny B
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay. I will speak to my staff and discuss the feedback. We are looking forward to seeing you again.

Reviewed 14 August 2016 via mobile

The room was comfortable and had a fridge and microwave. The Wi-Fi worked well. There was plenty of parking. The breakfast was good. The UFO Museum was only 2 miles away. You can visit Carlsbad Caverns in 2 hours. This is a must to see. Plenty of restaurants close to the Hotel.

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Thank Jan S
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We are very pleased you had a great stay. We are looking forward to seeing you again.

Kahului, Hawaii
Reviewed 12 August 2016

Didn't expect much in this "space-alien" town. So very pleasantly surprised when we entered the room at the end of the building! It has a bit of a cathedral ceiling and the room is the perfect size to be very comfortable. The decor has clean lines and is contemporary. My husband plopped himself into the armchair and sighed, "This is...

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2Thank gailtrip4
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We our happy to hear your husband and you had a great stay. We appreciate your candid comments. We look forward to seeing you again.

Austin
Reviewed 11 August 2016

Average hotel, rooms are small but it was clean. Seemed to have some maintenance issues which needed to be addressed. i.e A/C and door handle problems. They were kind enough to move me to another room. Good breakfast

Review collected in partnership with Best Western
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Thank J T
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. On behalf of our entire staff i apologize our hotel did not meet your expectations. Ill be sure to discuss your comments to our entire staff so we can make a comfortable stay for you and future guest. We hope to see you again.

Telluride, Colorado
Reviewed 8 August 2016

Not nice property. The lighting on the outside of the hotel was too dim and the parking lot was very dirty. The carpets in our room were so dirty that when in bare feet, our feet turned black after walking on it. The clock lamps, TV and remote were not working properly. The rate was way too high for this...

Review collected in partnership with Best Western
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Thank Brenda C
Reviewed 5 August 2016 via mobile

Really a great hotel for the price. The room was big and clean, the pool was nice, and the breakfast was good, too. We liked having a microwave and refrigerator in the room, too. I would have expected to pay more anywhere else.

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Thank sorcha618
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us. Looking forward to seeing you again.

San Antonio, Texas
Reviewed 3 August 2016

Everything was good with the exception of our air conditioner not functioning properly. Notified hotel staff but were unable to do anything about it. Other room was on a different floor level and not doable. Good value for the money though and good breakfast the next morning.

Review collected in partnership with Best Western
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Thank Michael C
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We apologize that the A/C was not working. We will definitely bring that to our maintenance attention. I'm pleased to hear you enjoyed our breakfast. We hope to see you again.

Essex
Reviewed 1 August 2016 via mobile

Traveling with my husband and two small boys aged 7 and 6. We stopped in Roswell for one night on our way north. We chose this hotel off of Expedia as it had pretty good reviews and was great value. Check in fine, room was clean and beds / pillows were comfortable. We used the pool for around an hour...

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Thank VickiP23
Rome, Italy
Reviewed 24 July 2016 via mobile

This is a hidden gem of a motel. The check-in staff was friendly and welcoming. Had a second floor room that was very clean and nicely furnished. Linens were all new; white bedspreads, etc. This place really "gets it!" Granite countertops, bathroom was "motel style," but nicely appointed with new fixtures. RFID proximity door locks, new and very secure. Outdoor...

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Thank Randy M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN El Rancho Palacio

Address: 2205 North Main Street, Roswell, NM 88201
Region: United States > New Mexico > Roswell
Price Range: $105 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN El Rancho Palacio 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Hotel Roswell
Roswell Best Western
Best Western Roswell
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN El Rancho Palacio staff and other travellers.
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Questions? Get answers from BEST WESTERN El Rancho Palacio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for travel downstairs rooms were great dog walk area in field convenient”
 of 5 bubbles 355charlesa, 31 Jan 2017 | Read review
“Upstairs would likely be quieter.”
 of 5 bubbles 222scotts, 14 Dec 2016 | Read review
“Room on the south side are best. Large room to accommodate handicapped travelers is located on the south side.”
 of 5 bubbles 882brucer, 19 Oct 2016 | Read review
“all rooms facing the parking”
 of 5 bubbles 236JB236, 15 Aug 2016 | Read review
“No easy access to second floor. Pets are allowed.”
 of 5 bubbles anitaj477, 3 Jun 2016 | Read review
5 of 5