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Ruidoso Mountain Inn

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112 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Reviewed 8 October 2016 via mobile

Awesome wknd, room very cozy and clean. Bed was comfortable, didn't get up early for breakfast but it sure smelled good 😆 good costumer service. Will go back to visit again 👍Don't be afraid to book on line, they give you exactly what you ask for and no waiting to get all your information.

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Helpful?
Thank Diana R
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. its useful for us to improve our service thank you, Andy

Carlsbad
Reviewed 20 September 2016 via mobile

Enjoyed my stay there.beds were comfortable,breakfast not bad for price of stay.will return.in fall to see beautiful Lincoln County in all its beauty.Had a great time. I recommend any ride around Ruidoso for everyone.

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Helpful?
Thank Felipe V
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. its useful for us to improve our service thank you, Andy

Albuquerque, New Mexico
Reviewed 19 September 2016

This is a older hotel. You can tell by the choice of colors and layout. Some of the wall paper had tears in it. However the price made it OK. Actually we stayed at a better hotel the night before in a different city for a much lower price, but ruidoso was full of bikers for a rally so glad...

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Helpful?
Thank Mo M
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy

Albuquerque
Reviewed 11 September 2016 via mobile

Hotel was okay, looked as if reownership and remodeling. Room floors were dirty and shower had hairs stuck to walls. Water smells horrible when turned on. Painting on walls done horribly. Breakfast area really dirty. They need to really clean this place up.

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Helpful?
Thank kathleena505
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. And I will offer 10% discount for your next stay thank you, Andy

Palestine, Texas
Reviewed 7 September 2016

Older hotel with easy access and plenty of parking if you're pulling an RV or horse trailer. Even though the hotel shows it's age, our room was super clean with plenty space. There was a microwave and small refrigerator. I especially liked our room (339) due to its end of hall location. There was no room either next to or...

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Helpful?
Thank Sharond80
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy

Russellville, Arkansas
Reviewed 1 September 2016 via mobile

Arrived late in the area and most places did not have vacancy; however, were happy to get a suite at the Ruidoso Mountain Inn at a good price. The room was decent but was in need of some upgrades. Had problems with the plumbing which was promptly resolved by the staff. Overall, average hotel for the price.

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Helpful?
Thank Clover143
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy

Reviewed 4 August 2016

This hotel is very reasonable in price, the rooms are clean, quiet and the beds were comfortable. All the staff was very friendly, breakfast was good however the sitting room was a little small. The heated pool and spa was great, the pool was a couple of degrees to cold, and the spa was couple of degrees to hot. Over...

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Helpful?
Thank Charles D
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. it is very useful for us for future thank again for feedback. thank you, Andy

Reviewed 27 July 2016 via mobile

We ended up staying another night. The room was clean. Staff was friendly. Kids enjoyed pool. Air conditioner worked good and was quiet, which seems to be rare anymore. We never tried their breakfast. We really didn't shop around, so difficult to know if we got a good deal in Ruidoso. We spent most of the day walking around and...

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Helpful?
Thank Thad W
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy

Leander, Texas
Reviewed 25 July 2016 via mobile

If you are looking for a comfortable bed and a good shower this is a reasonable hotel. If you want a 5 star for appearance you need to keep looking. We extended our stay in Ruidiso one night and needed a room. Went here because the website said newly renovated. There was paint splatter over the door and furniture and...

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Helpful?
Thank vitaguy
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy

Reviewed 21 July 2016 via mobile

The hotel is a little older but the rooms are clean and comfortable. The only drawback was the free breakfast. Both mornings the coffee was out at 9am and their selections weren't as great as some places I've stayed. But they did have cereal and waffles. That wouldn't prevent me from staying here again.

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Helpful?
Thank Tannanichole
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Ruidoso, New Mexico. While visiting the Playground of the Southwest, whether skiing at Ski Apache, trying your luck at three nearby Casinos, or playing the odds at Ruidoso Downs Racetrack & Billy the Kid Casino, home of the worlds richest Quarterhorse Race, The All American Futurity. Enjoy the nearby Spencer Theater. Come discover New Mexico's best kept secret, with a year round moderate climate. Ruidoso offers an abundance of real estate, great restaurants, cabins, shopping and beautiful mountain scenery in southern New Mexico. Our hotel features 104 guestrooms with 6 suites. We have an outdoor seasonal pool as well as an outdoor hot tub that stays open year around. We have 3 floors with an interior corridor and an elevator. Join us every morning for a Smart Start Complimentary Continental Breakfast. We can also host meetings with a maximum of 30 occupants. Let the Holiday Inn Express Hotel be your home away from home with the quality and comfort you expect, and deserve. Allow us to accommodate your needs while visiting Ruidoso, New Mexico. ... more   less 

Additional Information about Ruidoso Mountain Inn

Address: 400 Highway 70, Ruidoso, NM 88345-6171
Region: United States > New Mexico > Ruidoso
Price Range: $85 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ruidoso Mountain Inn 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Ruidoso Hotel Ruidoso
Holiday Inn Ruidoso
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Questions & Answers

Here's what travellers have asked, with answers from Ruidoso Mountain Inn staff and other travellers.
2 questions
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Tucson, Arizona
over a year ago

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Questions? Get answers from Ruidoso Mountain Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I know a lot of people do not smoke, which is good, but they do have smoking rooms!”
 of 5 bubbles , 4 Aug 2016 | Read review
“good views”
 of 5 bubbles F9275VXjonathanm, 5 Apr 2016 | Read review
“We asked for a room that faced the trees and had room 213. Very nice and clean and quiet”
 of 5 bubbles LeighAnnK171, 4 Oct 2015 | Read review
“Free breakfast.... and good one too...”
 of 5 bubbles CarlosDB7, 2 Sep 2015 | Read review
“Wi-Fi was not dependable at ALL!”
 of 5 bubbles Ellinda2011, 6 Jul 2015 | Read review
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