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BEST WESTERN Pine Springs Inn

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BEST WESTERN Pine Springs Inn
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380 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Shallowater, United States
Reviewed 27 June 2016

hotel was nice, rooms were clean and comfortable, staff was great. Breakfast sucked Out of food with over an hour left of breakfast hours. The hotel itself is right across from the race track, and back up in the woods.

Review collected in partnership with Best Western
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Thank Lea O
Reviewed 15 June 2016

We have stayed at the Best Western Pine Springs many times. It has beautiful grounds and our rooms are always comfortable. The staff and personal are always polite and helpful. We had car problems and one of the staff drove my husband to get the necessary equipment to repair our vehicle. We enjoy the proximity to Ruidoso Downs Racetrack. We...

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1Thank Nanalulu04
United States
Reviewed 14 June 2016

Older hotel but very well run and with beautiful grounds. The front desk is the best I have experienced and my satisfaction with the stay was very high. As a frequent traveler I am strict in my expected standards but like to acknowledge outstanding efforts.

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Thank Doug R
Odessa, Texas, United States
Reviewed 14 June 2016

Best Western Pine Springs is great! The staff is always hard at work and very friendly. They go out of their way to make you feel appreciated. The breakfast offered is outstanding and like no other we have experienced! The rooms are clean and maintained. The courtyard on the premises is absolutely beautiful! Very relaxing. The price is very competitive...

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Thank Sheila C
Livingston
Reviewed 13 June 2016

This place was ok. I was there with a group or I probably would not have stay here. Good staff and breakfast. NO WATER PRESSURE. WIfi did not work good. The place could us some updating. You can't find this place on your GPS

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1Thank Andy M
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review. I do apologize about the internet issues. It was an issue throughout Ruidoso with our provider, not just here at our hotel. We are in the process of updating the hotel. We have started installing brand new furniture in the rooms and will be doing other renovations soon. Thank you for bringing these issues to...

Houston, United States
Reviewed 25 May 2016

There ARE a couple minor issues that really don't matter to me but might matter to others. The AC unit had a bit of a 'buzz', the cable tv had a bit of a connection issue and some channels dropped in and out...and the place is not NEW....HOWEVER., this is one of the NICEST Best Westerns I have been to...

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Thank Scott S
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback. I will work on getting those issues corrected so next time we do get 5 stars!!!! We look forward to seeing you again in the future :-)

Albuquerque, New Mexico
Reviewed 17 May 2016

Stayed for a softball tournament. .staff was helpful. .. most beautiful surroundings. .. the kids enjoyed the pool. I loved the hot tub. They have barbecue grills you can use. And have great areas to get together if you are with a large group

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Thank mom87109
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! I am glad that you enjoyed your stay with us and we look forward to seeing you in the future! Holly Bailey General Manager 575-378-8100 holly.bwpinesprings@gmail.com

Clovis
Reviewed 16 May 2016

after finding out that most of the other motels in ruidoso were non smoking we found this one to serve our gods given right to smoke if we want to. It was the best stay yet and we go to Ruidoso at least 4 times a year

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Thank William G
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! I am glad that we were able to make your stay a great one! We look forward to having you with us for your future trips :-) Holly Bailey General Manager 575-378-8100 holly.bwpinesprings@gmail.com

Silver City, New Mexico, USA
Reviewed 9 May 2016

We always like to stay here, very pet friendly, cool, calming property, easy in and out. Welcoming staff, great breakfast, good parking. Love the swings and furniture throughout the property. We like it's away from the city center but yet convenient to everything, restaurants, casinos, etc.

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Thank 531gailg
Santa Fe, New Mexico
Reviewed 4 May 2016

Spent a Saturday night on short notice. The motel was practically full and it was not racing season! They have a better than average breakfast set-up for breakfast with a wide selection. Room was clean and quiet. Plenty of parking close to your room. Across the street from Ruidoso Downs and a short drive to mid-town shopping and restaurants. Very...

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Thank TimeTraveler_800
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! I will be sure to pass your kind comments on to our staff and let them know the impression they made during your stay :-) I am glad you enjoyed the breakfast. We look forward to seeing you in the future! Holly Bailey General Manager 575-378-8100 holly.bwpinesprings@gmail.com

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN Pine Springs Inn

Address: 111 Pine Springs Drive, Ruidoso Downs, NM 88346 (Formerly Ramada Limited Ruidoso)
Region: United States > New Mexico > Ruidoso Downs
Price Range: $86 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pine Springs Inn 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Pine Springs Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are 2 upstairs room with private balconies that have stunning views.”
 of 5 bubbles rowtreeman, 17 Jul 2016 | Read review
“Get a room facing the courtyard. You will love the view.”
 of 5 bubbles lories416, 4 Jul 2016 | Read review
“Not sure if there are good rooms, our room was horrible, trim pealing, dinky child size toilets and ants everywhere.”
 of 5 bubbles 159pjl, 2 Jul 2016 | Read review
“Rooms over the courtyard have a great view”
 of 5 bubbles Wide-Body, 17 Mar 2016 | Read review
“We had a room facing the inside grounds, which are beautiful and well kept. Would be a beautiful and cool place to picnic in the summer.”
 of 5 bubbles KarenRay777, 16 Feb 2016 | Read review
5 of 5