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Comfort Inn Santa Rosa

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434 Reviews from our TripAdvisor Community

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Showing 430: English reviews
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Havelock, Canada
Reviewed 1 week ago

Traveling with my wife and our dog, arrived at the hotel and the staff was more then friendly and professional. Had no problem registering with the dog. The breakfast was great, lots to eat with a great variety. I love the idea that the food is ready at 6:ooam

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Helpful?
Thank raymondhubble
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Dear raymondhubble, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Great to hear that you enjoyed the breakfast as well; and we are looking forward to your next...

Fort Worth, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 18 March 2017

Comfort Inn has the best beds! Makes me hate to go home.... clean, great staff, excellent breakfast. Make sure you eat at the Silver Moon across the street! We stayed in a building in the rear, it was very quiet.

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Helpful?
1Thank srice3733
About Hotel's Favourite Review
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Dear srice3733, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you...

Edmonton, Canada
Reviewed 2 weeks ago

1st room, toilet not clean-urine on toilet bowl. 2nd room;dust on every surface-headboard, TV,armoire;robe hooks missing from brackets on washroom door, exhaust fan non-functioning, room safe left locked from previous lodgers,decor worn in room including dated carpet and entry door to room badly scratched. Breakfast room, food available, and taste all exvellent.

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Helpful?
Thank Larry F
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Dear Larry F, Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel...

Chicago, Illinois
Reviewed 3 weeks ago

We stay at the Confort Inn on our way from Arizona. We were very disappointed, the bathtub drain was plugged and the sink was as well. The shower curtain smelled of urine. The shower curtain was also stained or not changed. We could smell the urine from our beds. The beds were clean and the carpet was in good condition....

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Helpful?
Thank Sandra B
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Dear Sandra B, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We will address the maintenance and housekeeping task right away for the benefit of our future...

Reviewed 3 weeks ago via mobile

Hotel is very good. Price was fair. There is no elevator here so don't book a second floor room if you have problems walking. Hotel was quiet. They have a small pool and hot tub. There are restaurants within walking distance. You are just off of Route 66. Breakfast was just okay, eggs were cold, coffee poor.

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Helpful?
Thank CS P
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Dear CS P, Thank you for your high rating and glad that you enjoyed the value and the convenient location of our hotel. We also appreciate your feedback regarding the breakfast as this will help us to continue to improve upon the guest experience. We hope you're looking forward to your next stay as much as we are!

Toronto, Canada
Reviewed 3 weeks ago via mobile

Got checked in very quickly. Very nice room really clean, very comfortable beds. Appears to have had new carpet installed. Offer coffee and lemon water in the lobby/ nice touch. Only complaint tub doesn't drain.

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Helpful?
Thank Amanda M
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Dear Amanda M, Your comfort, cleanliness and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We also appreciate your feedback regarding the tub as this will help us to continue to improve upon the guest experience. Thank you for your feedback! We are overjoyed to...

Reviewed 4 weeks ago

Staff was friendly and helpful. Breakfast was nice, and the staff was very helpful as well. Interesting area with Route 66 eateries and sites. We would stay at this location again. We booked through Hotels.com and it worked well.

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Helpful?
Thank MNSDMOSD
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Dear MNSDMOSD, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. It is great to hear that you enjoyed the value...

Oklahoma City, Oklahoma
Reviewed 9 March 2017 via mobile

This property was recently remodeled and it was very nice. The bed was great and the room was very clean and quiet. The front desk employees were both very helpful and the whole experience was great. Breakfast was standard hotel fare but was adequate and met our expectations. Would recommend a stay.

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Helpful?
Thank Traveler3609
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Dear Traveler3609, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We're glad you had a great time at the Comfort Inn Santa...

Lake Havasu City, Arizona
Reviewed 14 February 2017

Arrived after 6 pm without reservations. The front desk person was very nice and got us a room with no delay. Just as we expected from this chain...the room was clean, comfortable, and quiet. A long walk from our room to the front desk but it was fine for us. Friendly staff in the restaurant for breakfast. A great place...

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Helpful?
Thank Sara T
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Dear Sara T, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank...

Fulton
Reviewed 11 February 2017 via mobile

The front desk person was very friendly and courteous. She ensured we had a first floor room due to our physical limitations. The room itself was clean and comfortable. The bed afforded me a restful sleep.

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Helpful?
Thank Jeanne M
Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this review

Dear Jeanne M, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are all looking forward to your next visit and hope it...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Inn® provides easy access to many area attractions and local points of interest. The Route 66 Auto Museum and Santa Rosa State Park are both within miles of this Santa Rosa, NM hotel. ... more   less 

Additional Information about Comfort Inn Santa Rosa

Address: 2524 Historic Route 66, Santa Rosa, NM 88435-2854
Region: United States > New Mexico > Santa Rosa
Price Range: $117 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Santa Rosa 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Baymont Inn Santa Rosa
Santa Rosa Baymont Inn
Hotel Style:
#1 Business Hotel in Santa Rosa
#2 Romantic Hotel in Santa Rosa
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Santa Rosa staff and other travellers.
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Questions? Get answers from Comfort Inn Santa Rosa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would just ask the staff for any special needs”
beverlyh605, 2 Dec 2016 | Read review
“First floor rooms get noise from above floor.”
ehitt2009, 1 Nov 2016 | Read review
“Ask for an updated room on the FIRST floor; there is no elevator”
MichaelA51, 1 Nov 2016 | Read review
“Back of property sets parallel to a major interstate. The roadway is elevated, road noise might be an issue for second floor rooms.”
aficionado56797, 10 Oct 2016 | Read review
“Stay on the "inside side"for a quieter room.We prefer rooms in the rear well past the indoor pool.We have stayed here twice before.”
jmdrmd2, 29 Sep 2016 | Read review
5 of 5