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Hampton Inn Santa Rosa

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Hampton Inn Santa Rosa
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413 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Keller, Texas
Reviewed 4 days ago NEWvia mobile

Great property. Extremely consistent with what is expected with this brand. Clean, comfortable and ready to recharge your batteries. I've stayed here a few times without any disappointment. Not far off highway and across street from a new and clean pilot fuel station.

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Thank USHonorFlag
Denton, Texas
Reviewed 1 week ago

We checked in for an overnight stay while traveling through New Mexico. The lady at the front desk was very nice and welcoming. As we chatted, she noted that we were from Denton, TX and she lived there in her youth. She was very efficient even though she did not have any help that night. Desk clerks DO make a...

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Helpful?
Thank Larry P
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Thank you from the staff and management at Hampton Inn and Suites Santa Rosa, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you overall enjoyed your stay with us, especially the service provided...

Houston, Texas
Reviewed 1 week ago via mobile

This hotel is probably the best in Santa Rosa, which says a lot for the town. The hotel is pretty clean in and out however the room (2nd floor) had a funky smell like BO. Likely was just old beds or carpet, but was happy to leave in the am. The front desk staff and guy maintaining yhe breakfast area...

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Helpful?
Thank AnB_4ever
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable smell. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher...

Henderson, Nevada
Reviewed 1 week ago

Shower head fell off during our shower bath towel had a huge hole in it the Internet was very spotty in our room Breakfast was good room needed updating Breakfast was good the room was clean but needed updating

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Helpful?
Thank Tpsfoto
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Hanover, Pennsylvania
Reviewed 1 week ago via mobile

Excellent hotel. Comfy beds. Yummy breakfast. Easy access to the highway. Polite staff. Would definitely recommend this as a good stopping place for weary travelers. We had been on the road for 14 hours and were ready for some pampering.

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Helpful?
Thank pattiefish
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Thank you from the staff and management at Hampton Inn Santa Rosa, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you overall enjoyed your stay with us. We hope you will be staying...

Palm Springs, California
Reviewed 2 weeks ago via mobile

This is a nice and quiet Hampton in Santa Rosa New Mexico. Some of the rooms do not have refrigerators or microwaves so be sure to request it if you need one. They do have access to one down stairs if you do not have a microwave in your room.

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Helpful?
Thank James S
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Your review is greatly appreciated as well as your business. I am delighted to know that the stay was accommodating and met all of your needs. Our rooms do not have microwave and refrigerators we are working on that. We would love to have you back at our hotel soon. Take care.

Borger, Texas
Reviewed 3 weeks ago

We stopped here on a whim when our vacation plans changed and were very pleased with everything! We will stop again! Staff was efficient and friendly. Rooms were quiet and very clean. Excellent service and value!

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Helpful?
Thank P9220WBterrym
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Your business and feedback are much appreciated. I am pleased to hear that we were able to demonstrate the infectious spirit we call "hamptonality" with top notch custumer service and hospitality. Thank you for noticing the way the Hampton Staff and I strive to keep this hotel looking pristine as it did when it opened up 9 years ago. Please...

Ipwa
Reviewed 3 weeks ago

when we arrived the clerk was on the phone and did not acknowledge me for about 15 minutes. Then she asked my name, handed me a key, turned her back on me and walked away to go sit and and visit with a friend.

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Helpful?
Thank P M
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Clearly we dropped the ball on this, no excuse for the no acknowledgment, We are going to speak to agent. We are not this way, it only takes one bad experience to ruin your stay, we very much apologize for this. Hope to see you in the near future.

Mashpee, Massachusetts
Reviewed 3 weeks ago

Checked in last night for an overnight stay while traveling through New Mexico. The lady at the front desk was very nice and welcoming in a sincere way. The room was well appointed and clean. Any small details that were missed were made up for with the small details on other things they did to welcome you to the hotel....

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Helpful?
Thank Joe D
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Thank you for taking time to review our property. I am pleased to hear that you enjoyed your stay and that our Hampton staff provided exceptional customer service and hospitality. We look forward to seeing you very soon.

wisconsin, United States
Reviewed 4 weeks ago

This Hampton is friendly, helpful and clean, also the beds are great sleeping. Breakfast was good, had alot to eat and everything was at the right temperature. Was easy to get on and off the highway. Ask for a room close to an elevator and was given one, very quite sleeping could not hear people in hallway.

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Helpful?
Thank Elaine S
Barbara W, General Manager at Hampton Inn Santa Rosa, responded to this review

Your review is much appreciated as well as your business. The Hampton Inn Santa Rosa team and I strive to provide that special Hamptonality touch to each and every guest. We look forward to seeing you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Hampton Inn Santa Rosa

Address: 2475 Historic Route 66, Santa Rosa, NM 88435-2725
Region: United States > New Mexico > Santa Rosa
Price Range: $181 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Santa Rosa 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hampton Inn Santa Rosa Hotel Santa Rosa
Santa Rosa Hampton Inn
Hotel Style:
#4 Romantic Hotel in Santa Rosa
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Santa Rosa staff and other travellers.
3 questions
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Collingswood, New Jersey
LOVELAND
over a year ago

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Questions? Get answers from Hampton Inn Santa Rosa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the top floor and near an elevator and ice machine. Did not notice any noise.”
 of 5 bubbles ldmiller47, 26 Sep 2016 | Read review
“Room 103 is directly across from the pool. If there were a lot of kids in the hotel, this might be a pretty noisy location.”
 of 5 bubbles ontheroadknow, 25 Aug 2016 | Read review
“After this trip (2400 miles) we will try to stay on the top floor. Had some trouble with inconsiderate people being noisy above us.”
 of 5 bubbles Shug40, 25 Jul 2016 | Read review
“Hilton honors get free Wi-Fi”
 of 5 bubbles colonialmist, 15 Jun 2016 | Read review
“Higher rooms and away fro elevator/Ice machine which are next to each other”
 of 5 bubbles mikej929, 6 May 2016 | Read review
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