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Hampton Inn Santa Rosa

513 reviews
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Traveller (37)
Room & Suite (18)
Dining (3)
Overview
  • Excellent47%
  • Very good26%
  • Average16%
  • Poor8%
  • Terrible3%
Travellers talk about
“hilton honors”(6 reviews)
“front desk”(44 reviews)
“king room”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Santa Rosa
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (513)Write a Review
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LanguageEnglish
226
135
85
44
20
Show reviews that mention
All reviewshilton honorsfront deskking roomroom was cleanbreakfast was deliciousgreat staynext morningplace to staynew mexicowe've stayedwaffleseasy accessafter a long dayroad tripblue holeindoor poolfree breakfast
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81 - 85 of 510 reviews
Reviewed 22 March 2017

No where near worth the $125.00+ (AARP)(Hilton Honors) rates charged. No Microwave, No Refrigerator, Musty/Pet odor,Noisy HVAC system, Bugs in Bathroom & Bed. Obvious deterioration in quality and amenities from previous stays at this property in years past.

Review collected in partnership with Hampton
Thank P7101PAbrianm
Response from Barbara W, General Manager at Hampton Inn Santa RosaResponded 5 May 2017

I apologize for any inconvenience. We would have gladly helped make your stay pleasant if you would have reached out to us when any issues occurred.

Reviewed 17 March 2017

Santa Rosa NM is a stop over for us when we travel home. We were delighted when we discovered that they had opened a Hampton there. Tired and weary, we arrived at the hotel where we were greeted by a clerk that seemed to know...More

Thank Beverly H
Response from Barbara W, General Manager at Hampton Inn Santa RosaResponded 5 May 2017

Thank you for staying with us. Looking forward to your return.

Reviewed 4 March 2017 via mobile

If you have been in a Hampton Inn before, this is pretty much a blueprint. Making it a three rating was a too soft bed, only two bath towels for two people, lots of noise from upstairs and an insanely loud A/C unit. We finally...More

Thank dreytuch
Response from Barbara W, General Manager at Hampton Inn Santa RosaResponded 5 March 2017

We will look into making those improvements. Thank you for your input and staying with us. Barbara White

Reviewed 1 March 2017

The room lacked a closet and the fruit at breakfast was a little old but the quality of the staff was exceptional. Check in and out and the breakfast crew were helpful, kind, and even offered us snacks to take on the road. Also, very...More

Review collected in partnership with Hampton
Thank P1512MQkarena
Response from Barbara W, General Manager at Hampton Inn Santa RosaResponded 5 March 2017

Thank you for your input. I will look into ways of improving our breakfast. Thank you for your input, without it we're unable to make necessary changes. Thank you. Barbara White

Reviewed 23 February 2017

Clerk could careless I was bothering him by checking in with a reservation. I am a hiton diamond member which means nothing to this Hampton Inn. Hopefully the clerk checking me in was able to get back to his game or instagram account quickly. The...More

Review collected in partnership with Hampton
Thank matthewrJ2298FC
Response from Barbara W, General Manager at Hampton Inn Santa RosaResponded 5 March 2017

I have taken measures to make sure this incident doesn't happen again. I do apologize for this. Barbara White

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$131 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Santa Rosa
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Santa Rosa
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (18)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
GLK220
7 April 2015|
AnswerShow all 2 answers
Response from TXAgitator | Reviewed this property |
Yes. There is actually 3 floors and an elevator.
0
Votes
LARRY M
24 December 2014|
AnswerShow all 3 answers
Response from agouraserene | Reviewed this property |
I think I remember storing some restaurant leftovers in a mini fridge there, but I'm not positive. The manager and staff are very friendly; you might want to call and ask, if having the fridge is important to you. I like... More
0
Votes
Room Tips
"Avoid ground floor rooms."
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"4th floor rooms give better view of distant landscape. Emphasis on -distant-"
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"upper level rooms close to the elevator require less walking than ground level ones."
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"Go somewhere else"
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