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Holiday Inn Express Santa Rosa

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Traveller (61)
Room & Suite (33)
Dining (5)
Ratings and reviews
  • Excellent35%
  • Very good30%
  • Average20%
  • Poor8%
  • Terrible7%
Travellers talk about
“front desk”(39 reviews)
“third floor”(6 reviews)
“cinnamon rolls”(6 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
Tucked away in eastern New Mexico and surrounded by the flat, desert landscape, Santa Rosa stands as an oasis to travelers exiting Interstate 40. Our hotel's location in the "City of Natural Lakes" offers convenient access to the area's rich history.
Offers from Holiday Inn Express Santa Rosa
Special Offer: Book Direct and Save
Hotel deals
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Location and contact
2516 Historic Route 66, Santa Rosa, NM 88435-2854
Hotel website
16 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (265)
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264 results
Traveller rating
88
80
53
22
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Traveller type
Time of year
LanguageEnglish
88
80
53
22
21
Show reviews that mention
All reviewsfront deskthird floorcinnamon rollsthe hotel managerroom was cleanfree hot breakfastvery comfortable staylobby areaa pet friendly hotelbed and pillowsnext morningsilver moonovernight stoproad tripgreat place to stayindoor poolblue hole
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1 - 5 of 264 reviews
Reviewed 1 week ago

This hotel was very nice and easy to get to. The staff was friendly and provided a good place to eat. The hotel seemed fairly new and the rooms reflected a newness which was nice. I would definitely would stay here again if in the...More

Thank DandVOKC
Response from FrontDesk_GM, General Manager at Holiday Inn Express Santa RosaResponded 1 week ago

At Holiday Inn Express Santa Rosa, our goal is to impress all our guests, so we're thrilled to know we succeeded with you. Thank you for sharing how much you enjoyed your stay in our modern, comfortable rooms. We're glad you felt welcome while you...More

Hotel's Favourite
Reviewed 4 weeks ago

We drove until we were tired and picked this hotel. The hotel and bedroom was super clean. The bed and pillows were comfortable. The bathroom was in great shape. It was FANTASTIC! I recommend staying here.More

Thank Lmb8286
Response from FrontDesk_GM, General Manager at Holiday Inn Express Santa RosaResponded 3 weeks ago

We are happy to have been able to provide you with a clean and comfortable place to rest your head during your late night drive, and we are thrilled to receive your kind feedback on your visit. Thank you very much for choosing Holiday Inn...More

Reviewed 3 weeks ago

Good stay, clean room, good breakfast. Ice machine on third floor was out of service. I inquired at the desk and was told it had been broken for a while and they didn't know when or if it would be fixed. (I was welcome to...More

Thank davewd16
Response from FrontDesk_GM, General Manager at Holiday Inn Express Santa RosaResponded 2 weeks ago

Dear Dave, Thank you for staying with us and taking the time to share your experience. We're happy to hear that our clean, cozy rooms and tasty breakfast selection impressed you. However, we're sorry for any issues with the ice machine and we further apologize...More

Reviewed 7 June 2018

Stopped here for an overnight stay to break up the drive between Austin and Taos. The hotel seemed newer or recently remodeled at least while you were in the lobby and common areas. Our guest room definitely had signs of poor craftsmanship in the finishes...More

Thank Donna S
Response from FrontDesk_GM, General Manager at Holiday Inn Express Santa RosaResponded 8 June 2018

Dear Donna, Thank you for leaving such a detailed review of your stay here at the Holiday Inn Express Santa Rosa. We're pleased you noticed our recent renovations! We'll send housekeeping and maintenance to check on the door you mentioned, and we apologize our breakfast...More

Reviewed 4 June 2018 via mobile

Just like another on here. I called the front desk about a barking dog and I was told that I could change rooms. The other complaint on here was told the same thing. I guess visitors with barking dogs are preferred here.More

Thank Dan S
Response from FrontDesk_GM, General Manager at Holiday Inn Express Santa RosaResponded 6 June 2018

Dear Dan, We regret to hear about your noise disturbances. As you have experienced, we're happy to be of service when issues are brought to our attention so thank you for reaching out to our front desk team. We appreciate your feedback and would love...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Laundry Service
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$113 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (61)
Room & Suite (33)
Dining (5)
Pool & Beach (2)
Questions & Answers
Ask a question
ListoMan
4 March 2015|
Answer
Response from Michaela D | Property representative |
Hi there ListoMan, Yes we are getting a Tesla supercharger which should be up an running in less then 2 weeks. It is currently being installed as we speak. Please if you have any additional questions feel free to contact... More
0
Votes
LARRY M
24 December 2014|
Answer
Response from Michaela D | Property representative |
Yes, all our rooms come with a refrigerator and microwave. Happy Holidays Michaela Dodson GM Holiday Inn Express Santa Rosa
0
Votes
Room Tips
"nice bedding, clean, no odors, no noise"
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"Stayed on the third floor and the room was pretty quiet."
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"Top floor is the quietest."
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"I told the front desk about the shade, a few lights and loose shower head . I may have missed the light when..."
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