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Holiday Inn Express Santa Rosa

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Traveller (61)
Room & Suite (52)
Dining (6)
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Overview
  • Excellent35%
  • Very good30%
  • Average20%
  • Poor8%
  • Terrible7%
Travellers talk about
“front desk”(39 reviews)
“cinnamon rolls”(6 reviews)
“third floor”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Santa Rosa
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Santa Rosa
Special Offer: Book Direct and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (257)
There are newer reviews for Holiday Inn Express Santa Rosa
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Traveller rating
86
77
52
22
19
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Time of year
LanguageEnglish
86
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52
22
19
Show reviews that mention
All reviewsfront deskcinnamon rollsthird floorthe hotel managerunder renovationroom was cleanvery comfortable staya pet friendly hotelnext morningsilver moonfree breakfastking bedyogurtgreat place to stayhot breakfastroad tripindoor pool
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71 - 75 of 256 reviews
Reviewed 14 July 2016

This Holiday Inn Express was so overpriced for what it was. We paid nearly $200 for one night in this rather dreary, shabby motel. The fellow at the front desk was very friendly and helpful, though. And he gave us a good recommendation for dinner....More

Thank sigourneySigourney
Response from Michaela D, Director of Sales at Holiday Inn Express Santa RosaResponded 16 July 2016

Dear sigourneySigourney, We would like to thank you for taking the time to share your experience at our hotel during your recent stay. We do appreciate every guests' feedback whether it be good or bad so that we in return better serve you. Rest assure...More

Reviewed 2 July 2016 via mobile

This was a miserable experience! The first room that was given to us had a horrible stinch and hookers in the room next door. We requested another room and again, there was a horrible stinch. The air conditioning did not work and there was mold...More

2  Thank Shane K
Response from Michaela D, Regional Director Manager at Holiday Inn Express Santa RosaResponded 5 July 2016

Dear Shane46, Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry to...More

Reviewed 1 July 2016

When I went to my original room I was taken aback. It was clear that someone had been in the room after it had been cleaned. I went back to the front desk and they gave me another room. Not sure if that was the...More

Thank Michael C
Response from Michaela D, Regional Director Manager at Holiday Inn Express Santa RosaResponded 5 July 2016

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry to hear that...More

Reviewed 10 June 2016 via mobile

Older. Needs updating. Bathroom had an unpleasant odor. Toilet needs replacing..stained and dirty in bowl. Shower head held in place by being stuffed with wad of cloth. Stains on wall near floor. Furniture in room chipped. Seat of desk chair covered with stains. My first...More

Thank Barbara S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Santa RosaResponded 26 June 2016

Dear Barbara S, Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry...More

Reviewed 10 June 2016 via mobile

The area is slightly rundown with limited restaurants. The hot tub jets were inoperable but still a nice feature. The staff was helpful and facility clean. Easy access from interstate. Morning breakfast offered a more than adequate choice of items including a pancake machine maker.

Thank ronflausa
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Laundry Service
Multilingual Staff
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Heated pool
Details
Price range
US$116 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (61)
Room & Suite (52)
Dining (6)
Pool & Beach (4)
Questions & Answers
Ask a question
ListoMan
4 March 2015|
Answer
Response from Michaela D | Property representative |
Hi there ListoMan, Yes we are getting a Tesla supercharger which should be up an running in less then 2 weeks. It is currently being installed as we speak. Please if you have any additional questions feel free to contact... More
0
Votes
LARRY M
24 December 2014|
Answer
Response from Michaela D | Property representative |
Yes, all our rooms come with a refrigerator and microwave. Happy Holidays Michaela Dodson GM Holiday Inn Express Santa Rosa
0
Votes
Room Tips
"Top floor is the quietest."
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"I told the front desk about the shade, a few lights and loose shower head . I may have missed the light when..."
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"Don't stay here - find another room at a different hotel"
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"Try a different hotel. If you stay here, get a room near front of hotel (near street) Rear of property..."
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