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Kachina Lodge Resort and Meeting Center

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Traveller (110)
Room & Suite (53)
Dining (2)
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Overview
  • Excellent16%
  • Very good18%
  • Average15%
  • Poor20%
  • Terrible31%
Travellers talk about
“mountain cafe”(5 reviews)
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Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (500)
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11 - 15 of 492 reviews
Reviewed 6 January 2018

What a mistake! Messed up reservations to begin the one night stay. Unknowledgeable front desk person who didn’t to be experienced. Shabby room with worn frayed furniture, every light fixture unplugged, I suppose to save electricity. Non responsive heating control from make shift auxiliary fixture,...More

4  Thank CBOsprey
Response from Dean K, Owner at Kachina Lodge Resort and Meeting CenterResponded 7 January 2018

To CBOsprey from Virginia, I Apologize! When you visited us we had just gotten two front office people absent with serious illnesses & likewise with the leader in housekeeping. I'm sorry. G.M. & Owner, W.Dean Koop

Reviewed 2 January 2018 via mobile

When we first arrived in Taos, my mom and I went to check in and they had sold our room because "their lines were down" and they never got our reservation.. These people are liars. We had a hard time finding another hotel with availability...More

6  Thank bwayman33
Reviewed 1 January 2018 via mobile

Upon arrival, we got the cards to open the door to our room. It took three tries before we got into our room. The bed was half way made. Being the bed spread was just thrown over the pillows. The bed was very uncomfortable and...More

4  Thank Cindy M
Reviewed 28 December 2017 via mobile

Public service tip: READ THE BAD REVIEWS. I wish I did. I only mention this because it sounds like this business has repeated practice of cancelling reservations on guests and leaving them scrambling for alternate accommodations, as evidenced by multiple reviews on TripAdvisor mentioning this...More

2  Thank Dexina
Response from Dean K, Owner at Kachina Lodge Resort and Meeting CenterResponded 2 January 2018

To Dexina on Hotwire, I apologize for your sad experience upon attempt to check in with a reservation made through Hotwire. I assure you that your experience resulted from unforeseen circumstances and are not our normal procedures and or policy, with the guest reservation and...More

Reviewed 19 November 2017 via mobile

I came to Taos for the winter season as I’ll be an employee at Taos Ski Valley. This quiet and quaint town is truly spectacular. I have never seen Pueblos before and every building has that traditional look. Very cool. Now to the Kachina... I...More

3  Thank chadmcdonald53
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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Business Centre with Internet Access
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Hot Tub
Details
Price range
US$62 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$62 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (110)
Room & Suite (53)
Dining (2)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Jim D
28 May 2016|
AnswerShow all 2 answers
Response from Jim D |
Have stayed there 3 times over the years. Never again.
0
Votes
jclTrav
19 September 2014|
Answer
Response from BigWesterner | Reviewed this property |
You probably placed a 6 or 7 before the real number by accident. That's the only way to dial an international phone number. Same for calling in to Mexico.
0
Votes
gonzo724
26 June 2014|
Answer
Response from | Reviewed this property |
Gross, not grows. :/
0
Votes
Room Tips
"Rooms in the back are very quite."
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"Ticks in the beds, Wifi doesn't work, horrible customer service,"
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"Go across the street."
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"We stayed at the "Junior Suite" and "King Suite" and they were the best value we've..."
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