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Kachina Lodge Resort and Meeting Center

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Kachina Lodge Resort and Meeting Center
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434 Reviews from our TripAdvisor Community

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There are newer reviews for Kachina Lodge Resort and Meeting Center
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Showing 426: English reviews
Skagit County, WA. USA
Reviewed 8 October 2016 via mobile

This was a 1 night stay. Free WiFi did not exist. Coffee maker in room but no coffee or filters, no soap of any kind in room, curtains would not close, lamps missing bulbs, restaurant and lounge closed due to No Liquor License, Hot Tub out of order, front desk lady at check in was very rude. This Hotel appears...

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Helpful?
3Thank Colombia2008
Dean K, General Manager at Kachina Lodge Resort and Meeting Center, responded to this review

Thanks! I apologize; however being present at the hotel along with very capable hospitality trained staff of 25 persons. Your comments do not describe our hotel or its operations. I want to help you with your sorrows. When you visit us again, we want to give you special pricing and services. Cordially, W.Dean Koop Managing General Partner

Eureka, Missouri
Reviewed 5 October 2016

The owners and management ought to be ashamed of themselves. Obviously no pride whatsoever in the quality and cleanliness of the rooms and grounds. Our room towards the back of the complex was nasty filthy dirty. Hairs in sheets, grease stains on bed sheets, tub and sink were filthy dirty. Bugs in room, trash on floor. stained carpets, Clothes iron...

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3Thank straveller1590
Dean K, General Manager at Kachina Lodge Resort and Meeting Center, responded to this review

Thanks! I apologize; however being present at the hotel along with very capable hospitality trained staff of 25 persons. Your comments do not describe our hotel or its operations. I want to help you with your sorrows. When you visit us again, we want to give you special pricing and services. Cordially, W.Dean Koop Managing General Partner

Casper, Wyoming
Reviewed 26 September 2016

This property needs to be repaired. It disappointed us. I don't have to stay in the best properties, but this is not one I can recommend as a "resort"! It is not where we will stay the next time we are in Taos. The door to our room had been tampered with as though someone had tried to break in...

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1Thank Sharie9471
Dean K, General Manager at Kachina Lodge Resort and Meeting Center, responded to this review

Thanks for your comments, I apologize. I have held staff meetings covering our renovation needs, and we are going to get it done. I have s trained supervised staff able to get it done. Please visit us again soon and note our improvements. Thanks again. Respectfully, W.Dean Koop Managing General Partner

Antwerp, Belgium
Reviewed 26 September 2016

+: great pool and jacuzzi, beautiful rooms, friendly and helpful staff, beautiful entry, quiet place to stay, on walking distance from the centre -: second bed was a closet-bed, only 2 devices for internet (really out of time), not possible to cook in the appt

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Thank 842JAN
Dallas, Texas
Reviewed 26 September 2016

We stayed only one night. We were informed that there was free WiFi in the room and no password was needed, but we were never able to connect. We even took our iPad to the office to try to figure out the problem but they have a different WiFi connection in the office and were unable to help us. Our...

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1Thank Cindy H
Reviewed 25 September 2016 via mobile

We stayed here on 24 September 2016. This was a return stay. Unfortunately it was not as we remember. The lounge is shutdown until further notice. The indoor hot tub is a seasonal item and is currently offline. Our friends were given an out of service room. The breakfast at the restaurant was unseasoned. Overall for the price I expected...

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Thank Timothy F
Denver, Colorado
Reviewed 16 September 2016

This motel is in urgent need for total renovation. The lobby is OK, nice decorations and pictures on the walls.. But will not stay here again, tiny rooms, tiny bathrooms. However breakfast was good and at 50% for hotel guest.

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1Thank BabaJaga15
Hermiston, Oregon
Reviewed 13 September 2016

Dirty hall way carpets, dirty room that stinks, a ton of bird poop on the outside deck. Just couldn't do it. Ended up leaving and going somewhere else, much better This place is old and has not kept up with the times, looks like it needs a ton of work

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1Thank James P
Birmingham, AL USA
Reviewed 28 August 2016 via mobile

I didn't like it. The lobby was welcoming enough, so we checked in. But, the room was tired and dated. The bathroom floor was pitiful and there was no internet. The whole place was too big. One entire building was unmanaged and it had broken out windows and rooms with sheets in the windows, etc.. Next time, I will try...

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2Thank butlerlj
Las Vegas, Nevada
Reviewed 23 August 2016

It started on a sold out weekend, so no other rooms were available (We booked over a month in advance) The AC was not working they said no problem we will send someone right up. They were able to put a fan in, No AV working when I returned from dinner. The windows in the bathroom were unhinged from the...

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2Thank hhprotz
Dean K, General Manager at Kachina Lodge Resort and Meeting Center, responded to this review

8/23/16 Dear hhprotz: Thanks for your comments about your stay. We have met and discussed our actions we must take to quickly correct the issues you had during your stay. A new Wi Fi and TV video system has just been completed by Comcast. We have two experienced and trained guest room repair and maintenance persons focused only on all...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
118 Full Service Resort Style Property. Nightly Taos Pueblo Indian Dances May-Oct. Outdoor Heated pool. Full Hot Breakfast included in Rate. Complimentary WIFI, shuttle (within 5 mile radius) 24 hr desk staff. ... more   less 

Additional Information about Kachina Lodge Resort and Meeting Center

Address: 413 Paseo Del Pueblo Norte, Taos, NM 87571-5907
Region: United States > New Mexico > Taos County > Taos
Price Range: $85 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Kachina Lodge Resort and Meeting Center 2.5*
Number of rooms: 118
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Also Known As:
Kachina Lodge Resort And Meeting Hotel Taos
Best Western Taos
Taos Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Kachina Lodge Resort and Meeting Center staff and other travellers.
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Questions? Get answers from Kachina Lodge Resort and Meeting Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The center single-story wing allows you to park right in front of your room and door.”
 of 5 bubbles JohnH629, 23 Nov 2016 | Read review
“certain rooms have limited wifi, but going to the lobby to use the network there helped”
 of 5 bubbles brokeinschool, 23 Nov 2016 | Read review
“Rooms are behind the main building and are very quiet. No road noise or noise of guests next door.”
 of 5 bubbles Dispencer, 9 Nov 2016 | Read review
“Wide choice of room locations, with great privacy if needed.”
 of 5 bubbles 666tomg, 6 Nov 2016 | Read review
“The top floors have views of the mountains....bottom floors have views of the courtyard and dance circle.”
 of 5 bubbles randyballance, 13 Oct 2016 | Read review
5 of 5
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