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Kachina Lodge Resort and Meeting Center

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Traveller (110)
Room & Suite (53)
Dining (2)
Overview
  • Excellent16%
  • Very good18%
  • Average15%
  • Poor20%
  • Terrible31%
Travellers talk about
“mountain cafe”(5 reviews)
“indian dances”(8 reviews)
“sheri”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (500)
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21 - 25 of 492 reviews
Reviewed 25 October 2017

I see some people have posted negative comments but we found the place to be quiet, convenient, and clean. It is a large older motel, and probably needs some renovation but our room was clean. There is a pool and spa, and an outdoor fire...More

1  Thank Gary B
Response from Dean K, General Manager at Kachina Lodge Resort and Meeting CenterResponded 22 November 2017

To Gary B in California, Thanks for your nice comments. We appreciate your business. Sincerely, W.Dean Koop, GM and Owner

Reviewed 25 October 2017

The air conditioner doesn't work, paid $130 to sweat all night in a stuffy hot room. I called when arriving in room. The desk said "open the windows, it will be cold." Yeah it got cold about 430am. I am exhausted. To put more pain,...More

3  Thank picklebush
Response from Dean K, General Manager at Kachina Lodge Resort and Meeting CenterResponded 22 November 2017

Thanks for your comments. We will do better! I'm sorry and apologize. Sincerely, W. Dean Koop

Reviewed 24 October 2017

First they said our room was ready, then hours later during dinner, they called to say we could not stay there., without reason. There were no rooms left anywhere because of a conference. We had to spend our dinner time finding a hotel, finally in...More

3  Thank legsdiam0nd
Response from Dean K, General Manager at Kachina Lodge Resort and Meeting CenterResponded 22 November 2017

Thank you for your comments. I don't recall that there ever was a time when a guest tried to speak with me and ignored them, maybe it was another person. However, I am sorry and apologize for your disappointments. Thank you again, W. Dean Koop

Reviewed 14 October 2017 via mobile

Terrible place! Stayed 6 nights at the Kachina Lodge in Taos as part of an art workshop on the recommendation of the instructor. Changed rooms first day as the hot water faucet was broken. I could not get a coffeemaker in my room after requesting...More

3  Thank Nancy F
Response from Dean K, Owner at Kachina Lodge Resort and Meeting CenterResponded 18 October 2017

To Nancy F: Thanks for the comments on your stay. The issues you related are unexcusable. I apologize and I'm sorry. I'm reviewing your records to make staff corrections and determine a fair refund amount due to you as your data and refund request did...More

Reviewed 6 October 2017

Old, dirty, needs to be *completely* renovated. No maid service even though I put the "please clean" sign on the door. Room was freezing at night, *with* the heater running! Roku for tv didn't work (nothing would download or play). Phone in room not working....More

1  Thank karen0rchid
Response from Dean K, Owner at Kachina Lodge Resort and Meeting CenterResponded 18 October 2017

To: Karen Orchid Thank you for your comments. We are coaching our front desk to assure that responses to guest issues are positive. I'm sorry. W. Dean Koop, Owner and General Manager

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Business Centre with Internet Access
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Hot Tub
Details
Price range
US$62 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$62 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (110)
Room & Suite (53)
Dining (2)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Jim D
28 May 2016|
AnswerShow all 2 answers
Response from Jim D |
Have stayed there 3 times over the years. Never again.
0
Votes
jclTrav
19 September 2014|
Answer
Response from BigWesterner | Reviewed this property |
You probably placed a 6 or 7 before the real number by accident. That's the only way to dial an international phone number. Same for calling in to Mexico.
0
Votes
gonzo724
26 June 2014|
Answer
Response from | Reviewed this property |
Gross, not grows. :/
0
Votes
Room Tips
"Rooms in the back are very quite."
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"Ticks in the beds, Wifi doesn't work, horrible customer service,"
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"Go across the street."
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"We stayed at the "Junior Suite" and "King Suite" and they were the best value we've..."
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