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BEST WESTERN Discovery Inn

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441 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Reviewed 2 August 2016 via mobile

We got a king bed and the place was impressive. Great decor, but most of all it was clean! A/C was nice and cold. The breakfast in the morning (free buffet) had more than enough to choose from to fit anyone's diet. Great place!

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Helpful?
Thank Traci U
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings! Thank you for your recent stay and for taking the time to write such a positive review! Glad to hear that you enjoyed a clean room, cool A/C and our delicious hot breakfast buffet-- a sure way to start the day off right! Please come see us again the next time your travels bring you to the area, and...

Laveen, United States
Reviewed 1 August 2016

I think that the staff needs to exterminate the hotel there are bugs in the surrounding areas parking lot. There were frogs in the corridor and near my hotel door. I was not as pleasant stay as the previous hotel I stayed in Tennessee which was another best Western and it was an amazing experience.

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Helpful?
Thank Sandra C
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Thank you for staying at our Best Western. I’m sorry to hear that there was some discomfort with insects and frogs. Thankfully, they were not in your room. I can assure you we have a stringent cleaning schedule which includes the most current extermination technology. Frogs are seasonal visitors but I’ll make our staff aware of your concerns. Don’t hesitate...

Kerrville, Texas
Reviewed 1 August 2016

... with spacious rooms. It IS a long walk to the room where they have secured the only ice machines. I was impressed that the air conditioners are set to insure a cool room WHEN YOU GET THERE. The location is right next to Interstate 40, and a number of fast-food options are nearby.

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Helpful?
Thank David G
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

My sincere thanks for taking the time to recognize my team’s efforts. We understand that people are our greatest asset! We would love to see you again the next time you’re in New Mexico. Be sure to call us directly for the best rates and to personalize your experience overall. We’ll have a chilled room waiting for you! Best, Donna,...

Phoenix, Arizona
Reviewed 31 July 2016

We stopped over traveling from AZ to MN. Beds were comfortable. We were happy to have a refrigerator in our room as my husband is a diabetic and we could refrigerate the insulin and also the fruit we brought with us. Very comfortable beds and the shower was great.

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Helpful?
Thank Sjhigg
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Thank you for highlighting the room amenities as the reasons you gave the Discovery Inn a perfect satisfaction rating. It’s always great to hear when our guests have enjoyed a comfortable night’s rest along their travels. Please visit again and please don’t hesitate to ask if there is ever anything we can assist with. Have a wonderful summer! Best, Donna,...

Peoria, Illinois
Reviewed 19 July 2016 via mobile

A good stopping point on a road trip for a night or two but wouldn't want to spend any amount of time there. Rooms are clean and spacious but the property is old and showing its age. Breakfast was ok and the beds were comfy. So all and all a good experience. Not all rooms have a refrigerator so make...

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Helpful?
Thank suncats2016
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Thank you for your feedback. I’m glad to hear you had a pleasant time with us overall, although we’d like to do more in order to provide more than just a mediocre experience on your next visit. Please give us a call directly when booking so that we can help to personalize your stay and insure that you’re in the...

Glendale, United States
Reviewed 15 July 2016

This hotel is half way from my Kansas City to Phoenix trips. I have been staying at this hotel for over 20 plus years and have never had a problem. This is a very progressive hotel,always updating their facilities and adding new services. The staff has always provided for me with any request I have had. I highly recommend this...

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Helpful?
Thank Kirby P
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Thank you for being a loyal guest of our Best Western Discovery Inn. It’s such an honor to know that for the last 20 years, you’ve known you can count on us for a comfortable night’s rest along your travels. I’d say that’s an excellent testament to our consistency from an expert who would know! We look forward to seeing...

Reviewed 15 July 2016 via mobile

Spent a night in this place. Honestly was expecting something pretty average according to reviews. Was pleasantly surprised! Well over my expectations! Stuff was very welcoming, warm and friendly. Room was clean and up to date. Had some extras. Gym was good. Pool was outside so there were lots of bugs in it but it was 8ft deep! Breakfast was...

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Helpful?
Thank Anastasia T
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings, and thank you for taking time to leave feedback on your recent stay. There’s nothing better that hearing that we not only met, but exceeded expectations. We hope you’ll come enjoy another visit with us the next time you’re in Tucumcari, and remember that the best rates are always found when booking directly with Best Western Discovery Inn. Happy...

Aztec
Reviewed 12 July 2016

This hotel is perfectly located off of I-40, it is clean, well kept, modern, and did I mention clean. Comfortable beds good value for your money. Nice sized rooms. Very nice breakfast, good coffee, polite breakfast staff. It is really a nice hotel we enjoyed it so much we stayed there on our way out and on our way back...

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1Thank JustMeT
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings, and thank you for taking time to review your stay with us. I’m glad you liked it so much that you decided to come back again-- that’s exactly what we like to hear! We hope to see you again the next time you’re traveling through and thank you for your loyalty to Best Western Discovery Inn. Happy travels! Best,...

Tucson, Arizona
Reviewed 12 July 2016

My wife and I stayed at this motel on our way to her 50th reunion in Illinois. We found it really luxurious from our experiences staying in motels. Very nice spacious accommodations, with every amenity needed. The wi-fi was an easy hookup and fast. Excellent eateries including restaurants and fast food establishments were within a block of the motel, which...

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Helpful?
Thank disgruntled190
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings, and thank you for taking time to review your recent stay with us along your travels. I’m glad to hear you had a pleasant stay overall and found us a cut above the mediocre. Enjoy the rest of your summer, and I hope you had a fantastic time at the reunion. Happy travels! Best, Donna, GM

Van Nuys
Reviewed 5 July 2016

No hot water in the shower. Hard to enjoy the stay after a long road trip, and then run out of hot water. Everything else was just fine. It a nice place to stay if you need to, but there are other options nearby.

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Helpful?
Thank Ramon E
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Thank you for your feedback. Please accept my apologies for the maintenance emergency we encountered during your stay. While it’s rare, occasionally these things do occur, and it is with regret from our end that it happened during your time with us. I hope you’ll give us the opportunity to win back your loyalty. Please give our front desk a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about BEST WESTERN Discovery Inn

Address: 200 E Estrella Ave, Tucumcari, NM 88401-4227
Region: United States > New Mexico > Tucumcari
Price Range: $145 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Discovery Inn 2.5*
Number of rooms: 107
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Also Known As:
Best Western Discovery Hotel Tucumcari
Best Western Tucumcari
Tucumcari Best Western
Hotel Style:
#5 Romantic Hotel in Tucumcari
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Discovery Inn staff and other travellers.
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Montgomery, AL
27 days ago

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Questions? Get answers from BEST WESTERN Discovery Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms by the pool are quieter and spacious.”
 of 5 bubbles Wanderingwindsorite, 24 Nov 2016 | Read review
“request room away from the interstate”
 of 5 bubbles frankcA822PX, 24 Oct 2016 | Read review
“We stayed on the back side of the hotel. More convenient rooms will be found on the front side.”
 of 5 bubbles C5607QJlaurap, 18 Oct 2016 | Read review
“Get a room that faces the parking lot”
 of 5 bubbles susanmD6035LV, 12 Oct 2016 | Read review
“Avoid rooms facing the interstate.”
 of 5 bubbles kena183, 28 Sep 2016 | Read review
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