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This is one of our go-to hotels when in the Rochester area.
Pros: The place is always clean as a whistle, beds are very comfortable, and staff courteous. Always something hot on the breakfast buffet, eggs and bacon, or eggs and sausage. Easy in and...More
1 Thank Giggy
Response from GMComfortRochester, Guest Relations Manager at Comfort Inn Rochester Monroe AvenueResponded 9 August 2017
Thank you for taking the time to complete our survey, and thank you so much for your kind compliments. We pride ourselves in providing the best service available, and it is great to hear that it is consistent enough to warrant repeat visits. We...More
Pretty hotel but if they make a mistake they will make you pay. Reserved a handicapped 2 double bed room for 3 days. Even called at 5 to make sure it wasn't given away. Showed up after dinner at 6:30 and they gave our room...More
1 Thank Michael H
Response from GMComfortRochester, Manager at Comfort Inn Rochester Monroe AvenueResponded 30 November 2016
Dear valued guest,
Thank you for taking the time to review your most recent stay with us. I would like to greatly apologize for the confusion with your reservation. Unfortunately, all of our Handicap rooms only have a single bed. Still my front desk should...More
A very east hotel to find. This Comfort Inn was very clean, beds comfortable, great pillows, etc. Nice breakfast in the morning, the eggs could have been not as rubbery, scrambled were a little better. The coffee was the best we'd had on our whole...More
1 Thank EllieF623456
Response from GMComfortRochester, Manager at Comfort Inn Rochester Monroe AvenueResponded 10 November 2016
Thank you for taking the time to review your most recent stay. We value your input and are glad to hear you enjoyed your time with us. We hope to see you again soon.
Assistant General Manager
Close to I-590. The room was fairly large. Comfortable bed. The bathroom was a little cramped. Everything worked well. OK HDTV of medium size. The thing I liked best was the breakfast. A good selection of omelets (premade) fruit, cereal, bagels, etc.
Other than not being able to connect to the internet, water stains on the ceiling, broken sink stopper (which they promptly fixed when we asked), and a tiny bathroom, this was an okay stay. The beds and pillows were comfortable and we slept well. This...More
US$95 - US$167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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