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Comfort Inn And Suites - East Greenbush

04/06/2017 05/06/2017
1 room 2 adults 0 children
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154 Reviews from our TripAdvisor Community

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Reviewed 3 days ago NEWvia mobile

Appearance is nice. There were 2 clerks on duty. Not extremely busy. There was a gentlemen in front of me that was checking in and had questions about the surrounding area. The clerk, Redd, quickly ushered him off with no answers. The man left the desk shaking his head. The phone rang and Redd answered as if he was being...

Thank Kevin Z
Weare, New Hampshire
Reviewed 26 January 2017

The rooms are what you expect from Comfort Inn - clean, relatively spacious (queen bed, desk, desk chair, easy chair, bench for luggage, chest with tv, good sized closet). Bathroom is tight - no room for 2 to get ready. Breakfast was fresh and hot, with very helpful staff person (though implication you should tip was odd). Neither eggs nor...

Thank Beth S
About Hotel's Favourite Review
Toronto, Canada
Reviewed 4 days ago NEW

It's few years since we were last in the area and stayed at the Comfort Inn and we noticed that some have commented on a drop in standard. Frankly we didn't have that experience and this location still remains one of our favourites. On this visit we had a room vs a suite, but it was spacious and well serviced....

Thank Tony O
Billerica, Massachusetts
Reviewed 9 April 2017

The room was not overly clean. The bathroom had cracked tile, chipped tub, toilet was not very clean. The room itself was not vacuumed very well. You could write your name in the dust in the corners and edges. There was dirt left on the beds as well. One bed was very hard and the other very bouncy. In the...

Thank rekrab6
ComfortInnEGALB, Director of Sales at Comfort Inn And Suites - East Greenbush, responded to this review

Thank you for returning to our hotel. We apologize for not reaching the standard of service you expect from previous visits. It is clear from your description that the room you checked into should not have passed inspection. Had we been made aware of your room's condition, we would have addressed the matter immediately. It is important to us that...

Macon, Georgia
Reviewed 23 March 2017 via mobile

I arrived just after a 24 inch snow storm and found a high two story lobby, a good fire, and a large family reunion .(not mine). Everyone in good spirits and the hotel staff were extremely helpful. My room was comfortable with a great bed and fresh and clean. At 10:00 I started to think this fine family with about...

Thank Steve R
Philadelphia, Pennsylvania
Reviewed 10 March 2017

Stayed at the Comfort Inn for a business trip. Stayed years ago and it was excellent. The hotel was relatively clean, but had an odor throughout, especially in one elevator where I almost gagged. The room was clean but also had the odor to a lesser degree. It appeared it was some sort of air freshener to mask other odors....

Thank RicRei
Buffalo, New York
Reviewed 3 March 2017

This was my first stay in this part of the Albany area, and I chose this Comfort Inn primarily because its location was so convenient for an early morning business appointment. The inn makes a great first impression, with well-kept grounds and an impressive lobby & mezzanine. The room itself was clean and well-maintained, free of strong Lysol or other...

Thank BlueLine2
Los Angeles, California
Reviewed 20 February 2017 via mobile

A very clean, simple but comfortable, room and indoor pool and jacuzzi (both at perfect temperatures) made for a good overnight pick. Breakfast was the now typical selection of (for me) inedible eggs, breads, and cereals. Fresh oranges and bananas were delicious and the self made waffle proved to be a guilty pleasure. I will stay here again when the...

Thank valtraveler10
None, Italy
Reviewed 18 January 2017

Nothing but trouble at this hotel for the two hours we gave it before leaving to find another. First of all, watch out if you book using a site such as Travelocity - they will charge you for a suite and it's at the hotel staff's discretion whether you'll actually get one or not. In my case, I did not....

Thank Y7036ZMsarahp
ComfortInnEGALB, General Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Thank you for your feedback. Much of your dissatisfaction with your visit hinges on poor communication on all sides. There is no record in our logs of your dissatisfaction with your room; our staff responds quickly to guest concerns. There was no indication in your reservation that you requested a suite, so we checked you into a standard room with...

Reviewed 17 November 2016

Had to ask for a room change as my first room was across from the ice machine. Second room backed onto the I90 so I was awake at dawn. Room was clean and when I found the TV didn't work, they sent someone up immediately. Good breakfast but no gluten free options.

Thank Mary S
Danielle B, Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Dear Mary, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

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04/06/2017 05/06/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
A rich, traditional decor in shown throughout the grand two story lobby, airy breakfast mezzanine and elegant ballroom space, to set this hotel apart. Award winning hospitality service. Free WiFi and Free Breakfast for all guests. Daily shuttles to area restaurants. Located just east of Albany, New York's Capital. ... more   less 

Additional Information about Comfort Inn And Suites - East Greenbush

Address: 99 Miller Rd, Castleton On Hudson, NY 12033-4022
Region: United States > New York > Castleton On Hudson
Price Range: $171 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn And Suites - East Greenbush 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Comfort Inn And Suites - East Greenbush Hotel Castleton On Hudson
Comfort Inn East Greenbush
East Greenbush Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn And Suites - East Greenbush staff and other travellers.
3 questions
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New York City, New York
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Comfort Inn And Suites - East Greenbush staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is sufficient, but I would check elsewhere first.”
RicRei, 10 Mar 2017 | Read review
“Third floor rooms would probably be the best choice if you're bothered by the sound of heavy footsteps.”
BlueLine2, 2 Mar 2017 | Read review
“Stay as far away from this hotel as possible!”
Y7036ZMsarahp, 17 Jan 2017 | Read review
“Get in early to get a front of hotel room. Address on site is in wrong city so you can't find it on GPS.”
marysX2993SD, 16 Nov 2016 | Read review
“Make sure you get everything in writing when you make reservations here..”
CHUCKIEJR, 26 Sep 2016 | Read review
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