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Residence Inn Buffalo Galleria Mall

PricelineUS$125*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$189*
US$125*
Great Deal
US$170*
US$189*
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Residence Inn Buffalo Galleria Mall
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357 Reviews from our TripAdvisor Community

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Showing 351: English reviews
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Waterloo, Canada
Reviewed yesterday NEW

Stayed here many times but my last visit was disappointing. Staff needs a Marriott Tune-Up. Prior to check-in I called the hotel and was greeted in a very "non-Marriott" way. I spoke to sales manager about it. Upon check-in I find my roof preferences were not considered. I prefer a high floor. Gives a first floor room. had massive trouble...

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Helpful?
Thank Dave R
Rochester
Reviewed 3 days ago NEWvia mobile

Stayed for one night while attending a tournament. Checked in was great with friendly service. The room was clean and ready to go. No issues and it why I stay at Marriotts. This one definitely meets the definition of Marriott. Great hotel great people and I will definitely visit again the next time I need accommodation in the Buffalo, NY...

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Helpful?
Thank 1thebus1
00gc, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Dear 1thebus1, We are delighted you chose Residence Inn Buffalo Galleria Mall for your visit to the area. We are happy to know you loved our warm welcome and enjoyed your room which made your stay perfect. We appreciate your brand loyalty, and we look forward to having you as our guest again in the future. Yours in Hospitality Kerry...

Chagrin Falls, Ohio
Reviewed 1 week ago

We spent three nights at this hotel and except for some excessive noise from the nearby airport our stay was great! The staff is friendly and accommodating and the room was clean and spacious. The only difficulty I experienced was despite having the "Do Not Disturb" sign on the door the cleaning person did not knock. Instead, she would just...

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Helpful?
Thank ALilac915
00gc, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Dear Alilac915, Thanks for your review of Residence Inn Buffalo Galleria Mall. We are glad to read you had an overall pleasant visit and liked the cleanliness of your room. That being said, we are sorry for the inconvenience you encountered by one of our staff. Please be assured we will investigate the circumstances you described and take the appropriate...

Reviewed 1 week ago via mobile

Good location, next to a mall and many restaurants and stores. Decent and cost effective hotel if you do not want to stay in Niagara Falls (30 mins away). This is an extended stay type place. I was there to visit husband working on a contract job.

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Helpful?
Thank WDBrowne
00gc, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for the kind review. I'm so glad our location worked well for you and that you appreciated being so close to local shopping. Thanks for being our guest. We look forward to your next visit! Yours in Hospitality Kerry O'Kelly General Manager

New York City, New York
Reviewed 4 weeks ago

We loved this hotel, the room was super spacious, with a common room separate from the bedroom, and a full size fridge. Very clean and looked awesome. The breakfast was incredible with a mini-waffle maker, really good fruit (pineapple, strawberries, grapes, etc.) BRIE that was actually good, and a hot bar with eggs and sausage. The front desk was nice...

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Helpful?
Thank TomAThakkar
00gc, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Dear TomAThakkar, Thank you for your wonderful review of the Residence Inn Buffalo Galleria Mall. We are thrilled to read that you loved your spacious room, the breakfast we serve and our front-desk service as well. We appreciate you recommending us online and hope to have you back with us soon. Yours in Hospitality Kerry O'Kelly General Manager

uticany, United States
Reviewed 14 April 2017

I liked the room close to lobby. view of the courtyard. I liked the pool hours(6am to midnight).Pool was ok size. The breakfast was good. I did not like the bed-it was too hard for me. Close to Galleria mall. Could walk to Target and Starbucks. Many restaurants nearby= TGI Fridays, Ruby Tuesday's.

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Helpful?
Thank Liz B
00gc, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Dear Liz, We are delighted you chose Residence Inn Buffalo Galleria Mall for your accommodations. It’s nice to know our location was convenient for your trip and that you enjoyed your time at our indoor swimming pool. However, I am sorry that you were not completely satisfied with our beds. We appreciate your feedback and look forward to having you...

Hartford, Connecticut
Reviewed 27 March 2017

This is a hotel in decline. The exterior suggests a newer and cleaner Residence Inn but inside it is really showing the age and wear. Carpets are needing help, three is a smell to the hotel common areas, especially hallways where the rooms are. One poor exchange with a front desk staff member- my in-room coffee machine was broken (on/off...

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Helpful?
Thank mcm44htfd
00gc, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Dear mcmassaro44, We thank you for staying with us and taking the time to post a review. We are sorry you were disappointed in the condition of our hotel. While we are an older property and some areas are beginning to show their age, we try to compensate by providing outstanding customer care by our professional and helpful staff to...

Owen Sound
Reviewed 21 March 2017 via mobile

This spot is excellent and I hesitate to give it a solid review (which it richly deserves) for fear that it will hurt my chances of se using rooms in the future. In any event, it is top notch. Great breakfasts and spacious rooms. Very convenient location - only a 10 minute drive from New Era Stadium.

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Helpful?
Thank WorkForVacations
00gc, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Dear WorkForVacations, We're so pleased you had an excellent stay at Residence Inn Buffalo Galleria Mall! We are delighted you loved all the aspects of your visit, especially our location and hot buffet breakfast we serve. It was our pleasure serving you, and we hope to welcome you and your family back soon. Yours in Hospitality Kerry O'Kelly General Manager

Deptford, New Jersey
Reviewed 7 March 2017 via mobile

This places hits all the marks for the busy traveler: large comfortable rooms with blackout curtains, a well appointed kitchen, an inviting living area and peace and quiet. The staff is friendly and the free breakfast is quite good. The pool area is great as well. It's very close to many restaurants and shopping.

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Helpful?
Thank Larry N
00gc, Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Dear Larry N, Thank you for your review of Residence Inn Buffalo Galleria Mall. We are so thrilled you had a great night's rest and our facilities and service were perfect for your needs! We also appreciate you highlighting our convenient location and look forward to welcoming you back anytime your travels bring you to this part of New York....

Worcester, Massachusetts
Reviewed 6 March 2017

Stayed for two nights... This hotel is not up to Residence Inn standards. It is old, beaten and dirty. Rooms, while large, are abused. Stains on rugs and walls. Clientele (seemingly long term residents) are shady. Our room had all of the "luxuries" you could want, microwave, dishwasher, oven and fridge -- however, you wouldn't want to use them. Dishwasher...

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Helpful?
Thank zazoo42
00gc, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet all your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with the people in our organization who responsible for formulating plans for future renovations. Additionally,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Residence Inn Buffalo Galleria Mall is the premier choice of hotels in Buffalo for corporate, leisure and group travel. Our spacious Buffalo hotel offers one and two bedroom suites that have separate living and sleeping areas, HDTV’s, free WiFi and fully equipped kitchens with refrigerator, cook top, and much more. ... more   less 

Additional Information about Residence Inn Buffalo Galleria Mall

Address: 107 Anderson Rd, Cheektowaga, NY 14225-4926
Region: United States > New York > Cheektowaga
Price Range: $214 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Buffalo Galleria Mall 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Residence Inn Buffalo Cheektowaga Hotel Cheektowaga
Buffalo Residence Inn
Hotel Style:
#8 Business Hotel in Cheektowaga
#8 Family Hotel in Cheektowaga
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Buffalo Galleria Mall staff and other travellers.
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Questions? Get answers from Residence Inn Buffalo Galleria Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the freeway. Room number ending above x15”
Canuck572, 22 May 2017 | Read review
“I would recommend a room on the second floor and away from heavy "foot traffic."”
ALilac915, 14 May 2017 | Read review
“Go elsewhere”
mcm44htfd, 27 Mar 2017 | Read review
“Upper rooms”
  • Dishwasher -- what is that pink mold?
  • Beat up old furniture
  • 1980 oven, dent in fridge, microwave that didn't work
  • Dirt furniture and white stains on rugs
zazoo42, 6 Mar 2017 | Read review
“If you must stay here - then ask for a room away from the highway.”
Yvonner8r, 5 Jan 2017 | Read review
5 of 5
Priceline
US$125* /night
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Expedia.comUS$170
Booking.comUS$189
TravelocityUS$170
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Prices are for 1 room, 2 adults
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