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Residence Inn Buffalo Galleria Mall

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Residence Inn Buffalo Galleria Mall
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353 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Boise, Idaho
Reviewed 15 June 2015

This place is fantastic. Two rooms with a TV & shower each. Spacious Living room with guess what? Another TV! Kitchen is incredibly accommodating. Fridge, stove, dishwasher, a nice little dining table complete with pots & pans! It's like they were daring me to move in. After I saw the pool, hot tub & gym, I was like "I know...

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Helpful?
Thank Chadwick H
Valerie H, Front Office Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them...

New York City, New York
Reviewed 15 June 2015

Our night in Buffalo marked the end of a cross-country road trip and I was very excited to finish it with such great accommodations. The staff was incredibly friendly and the pool and workout room were open 24 hrs which is great since we're constantly getting in late. The suite was very homey and spacious. Having two rooms and a...

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Helpful?
Thank Ryan N
Valerie H, Front Office Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them...

Ohio
Reviewed 6 June 2015

The Residence Inn was a very convenient stay. Great location with lots of amenities, not to mention the hotel was very clean. The staff were very pleasant and helpful when needing directions and recommendations on best places to dine.

Review collected in partnership with this hotel
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1Thank Sandra N
NicholasO963, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor Review. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

Atlanta, Georgia
Reviewed 6 June 2015

Fantastic experience staying at the Residence Inn Galleria Mall Buffalo. Attentive management and staff. You can't beat the warm and inviting atmosphere that this property provides. Perfect location. Near many shopping and food venues.Overall the property is really clean and managed well. Rooms were spacious and everything worked as they should. I was very impressed. I would definitely recommend this...

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Thank MaxFine12
NicholasO963, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor Review. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

Amsterdam, New York
Reviewed 27 May 2015

The people working at this hotel were just wonderful - very kind, attentive, and customer-focused. It was also very nice to have a hot breakfast included in the rate. The actual room was just "OK". We had 4 adults & 1 infant in one of the 1-bedroom suites. It was tight to fit all of us and just a single...

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Thank megans359
Joanna M, Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for taking the time to share your recent expereince at the Residence Inn with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that...

Hinesburg, Vermont
Reviewed 26 May 2015

We enjoyed our stay at this Residence Inn in Buffalo Cheektowaga. We were there for our daughters college graduation. It was very clean and the staff was extremely friendly and pleasant. It was so close to SO MANY amenities. Would definitely stay again! We had a couple small issues with our room and they immediately addressed them. If I have...

Review collected in partnership with this hotel
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Helpful?
Thank Donna J
NicholasO963, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

Toronto, Canada
Reviewed 22 May 2015

Stayed at the Residence Inn at the end of April. Upon arriving, we noticed there were hairs on our pillows. I called down to the desk to ask for a change, they came up to change the pillow cases. The bed sheets appeared to have been used (incredibly wrinkly - and bed was barely made when we checked in). There...

Review collected in partnership with this hotel
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Thank nameisalex
NicholasO963, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for taking the time to share your feedback regarding your stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we know we have unfortunately fallen short of our goal during your recent stay. Once again, please accept our sincere apology for the issue relating to your room. I assure you that your concerns...

Newmarket, Ontario
Reviewed 18 May 2015

The room was clean and big. The service was amazing first class service. Other hotels need to take note of the service. We had a wonderful stay. We will be staying there again next year!!!!!!!!!!!!!!!!

Review collected in partnership with this hotel
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Thank tinag258
NicholasO963, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them...

Reviewed 12 May 2015 via mobile

I recently stayed for a night while passing by for business. When I checked in, the front desk worker was lively and helpful when recommending a place to grab a late lunch. The exterior is very clean. I had trouble finding the hotel at first, as the hotels next door had signs but couldn't see the Residence Inn sign--the hotel...

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Thank Jburns1980
NicholasO963, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor Review. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We adhere to a strict cyclical...

Buffalo, New York
Reviewed 4 May 2015

have fun at the hotel was comfortable I will be going back so I like this week rooms and a swimming pool I like the kitchen in the bedand I like to figuring and breakfast in the morning will it on the table

Review collected in partnership with this hotel
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Thank tony20jonesjr
NicholasO963, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review.. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Buffalo Galleria Mall

Address: 107 Anderson Rd, Cheektowaga, NY 14225-4926
Region: United States > New York > Cheektowaga
Price Range: $187 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Buffalo Galleria Mall 3*
Number of rooms: 113
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Also Known As:
Residence Inn Buffalo Cheektowaga Hotel Cheektowaga
Buffalo Residence Inn
Hotel Style:
#8 Family Hotel in Cheektowaga
#8 Business Hotel in Cheektowaga
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Buffalo Galleria Mall staff and other travellers.
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Questions? Get answers from Residence Inn Buffalo Galleria Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere”
mcm44htfd, 27 Mar 2017 | Read review
“Upper rooms”
  • Dishwasher -- what is that pink mold?
  • Beat up old furniture
  • 1980 oven, dent in fridge, microwave that didn't work
  • Dirt furniture and white stains on rugs
zazoo42, 6 Mar 2017 | Read review
“If you must stay here - then ask for a room away from the highway.”
Yvonner8r, 5 Jan 2017 | Read review
“Did not spend much time in the rooms except for sleeping. Ours was a two bedroom with a microwave and refrigerator which we did not use.”
692pattyt, 8 Dec 2016 | Read review
“if you reserved a King, don't settle for anything less”
Germain1000, 4 Dec 2016 | Read review
5 of 5